Coldwell Banker Platinum Partners

Let me start off by saying I am a property manager. I’ve been in the industry for 6 years managing everything from apartments to over 400 rental houses. I don’t contact the property manager unless it’s a true emergency and I’m an easy tenant– mainly because I know what it’s like to deal with annoying tenants. With that being said, I HIGHLY recommend you do not lease from this company. My «property manager» was William Gaines. He’s a real estate agent that has zero business being involved in property management. I rented 101 Legends Road in Pooler for 11 months.
The move in… Upon arrival and moving from out of state, the house was disgusting, and that’s an understatement. I’ve attached photos. The smell. Oh my goodness, the smell. I’ll spare the details on the disgusting toilets and showers. I emailed William immediately with concern. His response was that I obviously have too high of a standard for cleanliness. After much debate, he said he would send someone out for a quick touch up clean. I ended up spending $ 300 on a full clean, which should have been done prior to move in.
The A/​C… I reached out to William letting him know that the A/​C wasn’t working well in September. I had it set on 74 and it was reading 83. I troubleshooted it myself, but it was still blowing warm air. He said he didn’t want to send someone out, because if nothing was really wrong, he’d be charging the owners for no reason. The funny part is that William knows that I’m in the industry, and furthermore should know that I’m not going to contact him for my health.
The toilets… Zero of the 3 toilets in the house actually work. After asking William to have a plumber come out and fix them, he sent out a «handy man» that rigged them with a string. After a few flushes, the string broke. I let that one go, because the last thing I wanted was a smart reply or another joke handyman coming to the house.
There were several other things that happened, but I’m sure you get my drift. All of these things sucked, but what really pushed me over the edge was my deposit. I spent hours upon hours making sure that home was immaculate. Filters changed, thoroughly cleaned, paint touched up, carpets cleaned, lawn manicured. I completely turned that property so William wouldn’t need to do a thing. It was very important for me to get my full deposit back, considering I was moving across country, which is very expensive. I get my deposit back and notice $ 150 was taken out for «touch up paint on the baseboards»… This is a joke. After you see the before and after photos of this place, you’ll understand why this upset me so badly. It’s not even about the $ 150. It’s about the principle. Again, I do not recommend renting Legends Rd, and even more, do not with Coldwell Banker in Savannah.

Great Company with fabulous agents! Full service Real Estate company. Buying or selling, they are great.

Don’t use these people for Property Management. My renters moved out early and I got stuck with the utility bill.
The renters or someone damaged my fence and they didn’t hold any accountable except for me.
Mary T is the boss
William Gaines is the sidekick
BEWARE of this company!