Buy Buy Baby

There is a cashier name PORTIA, that has only F@&KING attitude and talks to the customers with her rudeness.

Scarsdale Buy Buy Baby. I like the store itself. The checkout clerks are friendly. I hate to write a review based on one person, but I have no other choice because I’m BEYOND ANNOYED.
I went in to the store to order a few items off of a friend’s registry. I sat down, spoke to the women about having it sent to my address. We went over it a few times. I even explained how I wanted it shipped to my house unwrapped so I could wrap it nicely.
Items shipped to my friend’s house. Who knows if it even has my name on it.
So now I have to walk in to my friend’s shower empty handed because of this woman who works at BBB. I use the word «woman» because I’m sure the word I would like to use wouldn’t get through Unilocal.
Thanks, «woman».
I won’t shop here again, based on that one incident. And I have a lot of knocked up friends.

I’m SO irritated with this store! When I go shopping I’m all about customer service, PERIOD!!!
I order items online from a registry and went to the store to pick it up. Granted, I arrived 20 minutes too early and they could not locate it. I waited in the store for an hour and they STILL had difficulties with getting my items together. No one seemed to care or moved with a purpose to provide any assistance.
You cannot pay enough for good customer service. Now bad customer service, you can’t give me enough items free to deal with it.

Great experience at Buy Buy Baby in Scarsdale, NY this past weekend. Sandy, one of the managers there, walked my wife and I through the store since we needed a lot of help as we’re expecting our first child in November. Sandy was patient and extremely knowledgeable about the products we needed, ranging from strollers to pacifiers. Shout out to Sandy! Super job, thanks again! –Greg & Lauren

They really helped me out.
You know… being polite goes a long way. I had a baby shower to go to and all I wanted to do was look up the registry, see what was left and place an order. The last thing in the world I look forward to is shopping for baby items so I called to have some items picked and wrapped for me. That day was going to have a snow storm, so they were swamped because unreliable people were calling out. The girl on the phone let me know what was in stock and what wasn’t, (but I knew what I wanted), that they were very busy and probably couldn’t wrap anything but the items would be at customer service for me. Not only were all my items at customer service, but they had been boxed together, wrapped and ready to go, bow and all. This I realize was an exception. I was so grateful not to have to rush. It was so nice of them and they should take credit for that, they saved me time and money. It pays to plan ahead. Pays even more to be polite– you never know!

3^rd trip to buy buy baby, had horrific experiences online, over the phone with customer service and a baby registry debacle. So I was ready to give up when I met one of the representatives in Scarsdale, NY, Jaclyn, she is an amazing person, with excellent customer service skills. I walked in needing to purchase a crib and walked out with a crib and a dresser. I have twins on the way and will frequent this buy buy baby because of her.

Registered here for the 2^nd time in 3 years (we have a 2 y/​o girl… Now we are having a boy — so there are many things I need!)
The staff is always helpful, friendly and available whenever needed. Registering, though time consuming, is a breeze.
Bonus — once done registering, you get a goody bag filled with freebies from their sponsors!

5 Star experience! Came here for my baby registry and was immediately greeted by Patti who helped us set up our registry. She was so helpful. Each and every section we visited, we were greeted by workers and offered assistance. The knowledge and care exhibited by each person we encountered was bar none the best. I learned a lot from all the help given on this trip. We were constantly offered a wagon and bottles of water. Thank you Patti, Bob, Jerry, Gloria and Ty for making the registry for my 1^st baby so enjoyable. We will be back!

There’s Babies R Us and there’s Buy Buy Baby… Buy Buy Baby wipes the floor with them in just about every way.
When we had our child, due to recognizable name value and number of locations, we went to Babies R Us a lot in the beginning for our stuff. Then one day, fed up with BRU, we decided to go right across the street to Buy Buy Baby and we haven’t returned to BRU since.
From the moment we walked into this location, it was already an improvement. Items stocked very nicely in that Bed Bath & Beyond format (and less like BBB’s messy sister store Harmon’s — all three have the same owners) and the shelves looked full. The staff was remarkably friendly and courteous in every way. It was already the better polar opposite of BRU, in which they were usually understocked items, dirty, and the staff was completely atrocious.
This is how a baby store should be. The one slight difference between the two competitors is price. Buy Buy Baby’s items are at times a little more expensive than BRU, but I’d rather pay the extra few cents and have a nice experience than pay a few cents less and be miserable at BRU, which I honestly was each time I went inside there. (In all fairness, I haven’t been back there, so if they changed in some way, I wouldn’t know).
We haven’t been back here since our child is now 5, but when we have the next one, this is the place where we’ll do all our shopping. A great experience and the way a store — especially a baby store — should be.

As luck would have it, my mother knows one of the managers here from back when she used to buy MY baby stuff. This was the initial reason we decided to create my baby registry here as opposed to Babies ‘R’ Us or some other baby depot. On the day we went to create the registry, the manager was not in (she had mixed up her schedule), so we ended up with a really sweet girl who was working the registry department that day.
In total, we spent over three hours creating the registry. Each person we spoke with (because each salespeople is most adept at merchandise from a specific department) took his or her time explaining the products and establishing which would be best for our particular needs. They also steered us away from purchasing unnecessary items, which I really appreciated (since this is my first pregnancy and I have NO clue what I’m doing).
In the weeks following that visit, I was able to call up with any additional questions I had about the items on my list (whether to add, remove or amend them) and speak to a helpful and friendly staff member.
The store itself is big (obviously), extremely clean and well stocked with the newest and best in baby gear. Great for one stop shopping and excellent customer service.

Like every other shnook with a baby, I had to pop in for a few items here. The staff was pretty good with my tsunami of questions about why one Pack n Play is better than the other. I found prices to be a bit on the high end, especially when compared with online merchants and even the local Target, but it’s still a good place for all of your baby needs.

New (and returning) parents — forget Babies R Us! (Well — register with them if you have to, but promise yourself you’ll come here first!) The customer service is terrific. There’s always someone to help you, and they make registering a breeze. Great selection, from Graco to Baby Bjorn to the overrated and ridiculously overpriced Peg Perego. ($ 800 for a stroller — are they high?!) The only drawback is their baby food is on the expensive side. Also — bring your Bed, Bath and Beyond coupons! They’re also good here since the two stores are sister companies. I saved a bundle on my son’s car seat.