Wallauer Decorating Centers

The people who work here are so rude and disrespectful to customers. In speaking with friends about this place, several other people had similar experiences. My friend’s husband is a contractor and he always loves going in there– says the guys are really nice to him and friendly. However, when my friend goes in (a woman), she says they are rude and treat her poorly. This was echoed by other people during the conversation. There’s Sherwin Williams down the road with pleasant service and great products. I’d go to Home Depot before I’d ever patronize Wallauer again. The staff needs to be replaced and management needs to make that happen.

Think twice before going here (just read reviews from any of their locations). Salesman, Nick P at Eastchester store, was a snooty know it all. He repeatedly wanted to put down Behr brand paint, despite it being rated the #1 paint by Consumer Reports for the past five years (look it up yourself). Nick said this was «the stuff Home Depot sells… as he looked down his nose…» telling me that good painting contractors would never use that (total nonsense and untrue as I found out from many contractors prefer Home Depots Behr because of it’s quality). He then was happy to sell me some Sherwin Williams brand paint (he did not include primer in it, did not tell me either). The Sherwin Williams paint went on horribly, took multiple coats.
I decided to try following the paint reviews, for what it’s worth. I took my Sherwin Williams paint catalog to Home Depot, and the matched the color I wanted from it by using the computer. It was a perfect, identical match.
The staff at Home Depot in Hawthorne NY paint department was excellent in their knowledge and assistance. I paid a little extra for some new type of paint Behr had out, says no primer required… right up my alley (Marque I think). It was worth every penny. It was the best paint I have used, easy to go on, the one coat did hold true… good because painting is not my favorite thing to do. I never look for the cheapest material, but it was nice to get the Behr paint at a fair price too, it ended up being the better product as it turned out.
Stay away from Wallhaurs Design Center, unless you want to pay high prices to get abused by their poorly trained staff.