Sephora

Stopped by Sephora to stock up on my favorite face masks. Sadly, they didn’t have the ones that I wanted, but they had a new stock of face masks in the same brand so I was pleasantly surprised! Sephora is getting in on the k-​beauty phase which means I can buy Tony Moly products in the store instead of only online.
We were helped by Michelle who was incredibly helpful. I was looking for specific products that weren’t on the shelves yet and she kindly went to the stockroom to dig them up for me. She also helped my friend find a lipstain that looks amazing. I’ve heard that other Sephoras are known for their pushy staff, but that was definitely not the case here. The staff were all very friendly and helpful. This was my best Sephora experience yet!

Stopped in to get a new liquid cover up about fifteen minutes before they were closing on a weekday. A girl named Karen helped me shortly after walking in. She was really sweet and very knowledgeable with make up. I’m currently pregnant and haven’t been able to tan so I’m rather pale. Karen helped me find a liquid color that matches as well as a powder that I fell in love with. It’s a Too Faced cocoa powder that smells so good. The liquid foundation was Make Up For Ever that was waterproof, definitely essential for the summer. I’m not very experienced with make up but Karen helped me feel great about everything. Overall, I’m very happy with my purchases and the customer experience.

As a boyfriend, seeing my girlfriend always goes to this place and she never gets what she wants to buy due to the products are always sold out… I would already name what items are always sold out or out of stock. Also, people in that store doesn’t really have customers service… lines are always long and the most important thing is the store is messy… how can such a big company is doing so poor even looking from a guy’s point of view…

I was reading liquid eyeliner reviews online the other day and came across one where the girl gave the eyeliner a 1 star rating because «it smudged when spit on just a little.»
WHO IS SPITTING IN YOUR EYES, GIRL???
Let us help you.
Flavor of Love has been off the air for years.
Friends who spit in your eye even just a little are not your real friends.
There’s got to be a hotline we can get a hold of for you or something.
Needless to say, shopping for make-​up is no easy feat on top of being confusing and expensive as hell– you can basically trust no one. It’s important to be able to try things out and form an opinion of your own… no matter how ridiculous and spitty that opinion may be.
There was a time when I lived in this area and would come here to check out goods. A lot of the stuff that I came here for I would test out and then just buy for less money on Amazon or use Sephora online discount because you get more free samples if you order online.
The set-​up for the store is great and I’ve always found their staff to be surprisingly helpful + knowledgeable, and they never forget your free gift with purchase, like every Ulta and Sally’s on the planet do. It’s easy to test things out and they give their merch much more room than other area locations so you don’t end up grabbing for one test lipstick and getting streaks of 4 other test lipsticks on the sleeve of your brand new expensive winter coat in the process (which did happen to me at another location, in case you didn’t gather that already from how specific I was in sampling a scenario).
The only thing that makes this location hard to deal with is it’s location, which is inside of the dreaded Woodfield mall — and for those who are not familiar, is basically hell on Earth. This store is located at the nexus of evil, in between a Baby Gap and Mrs Fields Cookies, so the number of children who are clearly the spawn of satan is at a real peak point just outside the storefront here.

I am in LOVE with this location. I usually go to Ulta looking to spend money and no one ever wants to help me. Here, I am greeted right when I walk in and asked if I need help right away. All of the employees do their makeup really well so in my opinion it makes me want to buy the products they have on! I came in for a new liquid eye liner
and right when I asked for help it’s like this girl knew exactly what I was looking for. She showed me the perfect liner and I’m obsessed with it. I’ll probably buy it forever to be honest. During that shopping trip. I got a few products from Urban Decay’s Naked line. When I got to the counter, she asked if I saw the new colors they just got in. Which I actually liked better and took instead! Unfortunately, those colors didn’t work out too well for my skin tone. So the products had been opened and used a few times. When I went to return them, they gladly exchanged them for something more like my skin tone and I was literally in and out within 30 seconds. Amazzzzing. Love it.

I had stopped in to look at nail polish. I found a color I thought I might like, but I ended up putting it back and eventually leaving the store because the sales person would NOT STOP HOUNDING ME no matter what I did.
On top of this experience, it’s really common while shopping here for someone to stop you every couple of minutes and ask if you need help. It’s nice that they’re making sure you are being helped (read: making sure you’re not shoplifting) but it’s really annoying (and somewhat embarrassing) when you’ve got your face pressed into a mirror trying on make up and you have to stop with half a lip covered in lipstick to say «no, I’m fine, thank you».
I’ll reiterate what I said in my original review: The employees don’t pester you at ULTA, they pretty much have all the same brands, and their rewards system is far better (your points get you money off of future purchases instead of just some samples). I like Sephora’s Formula X brand of nail polish, but it’s not worth the hassle from the sales people.

First time in there ever last week… I cannot believe I did not know about this place sooner… I always go to ulta but now I think I prefer here… these people are actual make up professionals and the way they did mine was fantastic… I ended up spending farrr too much of my money but I still walked happy.

My beauty go-​to. Friendly, knowledgeable consultants and they always carry my shade of brow pencil. I also love their brand of lip glosses.

I’ve been here many a time to get stuff in attempts to make my face look pretty. Plus they have a good variety of smelly things for me to try.
I’m sort of a fragrance buff, and the ladies selling the wares are a smidge behind on what’s new. It’s not a big deal since there is little pressure to buy compared to a department store counter. Plus they make samples of a fragrance for you to take home if you want.
The store is a pretty good size. There is an Ulta closer by me, but I prefer Sephora because they have the brands I want. Not to be a snob (OK, I am being a snob), but it’s weird to me for Ulta to have Lancome and then sell Lip Smackers 3 aisles across the way.
I just shop here so I can get the twice a year 15 or 20% discount. Seriously, 15% off a perfume, Murad, or Philosophy products is a big deal.

I always come here for makeup and skincare, and although my number one preference is Nordstroms for all of this, I will say the Sephora staff is very knowledgeable about their products. I came to get a de-​spot corrector, and they gave me a tour of all of the products they carry and told me how each individual product differs from the next. At the end, I went with the Peter Thomas Roth one, let’s see how it works! Also, I feel like every single time I buy something from here, I have enough points to get a free product. The products are small but perfect for on-​the-​go, such as a mini Laura Mercier mascara (fave!). Another great thing about Sephora is that there are always SO many employees. I feel like I always get help as soon as I walk into the store.

I love sephora. Tons of different brands of beauty products, I’m there! The only thing I don’t really care for about sephora is they won’t do your makeup for you like the department store makeup counters will with a purchase. All they do is teach you, which isn’t a bad thing it’s just not my preference.
The service here is usually pretty good. I will definitely be back.

Every time I try to give this place another chance they let me down again.
The products are amazing and I love the company, but the sales associates are really rude. Every time i have gone in there they are standing in a little group talking, or doing their own makeup. Don’t expect them to pay any attention to you if you’re looking at the Sephora brand cosmetics!

The salespeople are super helpful and friendly. They aren’t stalkers either, I was able to ask a question and then be left alone to finish shopping. The girl who rang me up was really nice and wasn’t obnoxious by offering twenty different add ons. Seeing the total of my purchase was a painful experience– Sephora is pretty pricey.

I love Ulta, and Sephora is it’s nice cousin. They have about the same products, but each has some different brands or products that the other doesn’t. They are very organized and provide some great quality brands and products. Some of them are a little more expensive, but very worth it. They are also very helpful with helping you pick out make-​up or teaching you how to apply it! Definitely a great beauty store!

A quick pro-​con:
PRO:
+Had the item I wanted in stock after having been to 2 other stores
CON:
–Lingering salespeople. I like to browse and experiment with products. Stop following me because you’re chasing me out of the store.
–Salespeople will try to upsell you after they already upsold one product. Know when to stop.

The following is the first and probably last review you will ever read from a male regarding Sephora. No, I wasn’t sent by the girlfriend or the wife. No, I am not «metro». So what the heck exactly am I doing reviewing this store? Good question ladies! If this makes one of you laugh, then it was worth writing.
A while back, I had a job interview in the Schaumburg area. The night before, I went to bed really early to get up fresh for the meeting the following morning. Stepping into the bathroom to shave, the mirror reveals a massive pimple right above my upper lip!
My normally clear skin has chosen the absolute worst possible day to form a blemish. It was large and it was distracting, so much so that I thought it my distract my interviewer. Heck, who wouldn’t stare? What to do, what to do?
I thought long and hard, then remembered that several of my female friends pay homage to the church of skincare known as Sephora. With the interview within a few hours, I decided to set foot in the building sans any female companion. I was immediately greeted by a few perplexed looks.
After flagging down one of the girls that worked there, I gave her a rundown on the miracle she was required to perform. She jumped right in to action going over and matched my skin tone to a concealing pen, then let me test it out in the store. It was a perfect match!
I was able to apply the pen right in the Woodfield Mall parking lot (true story) and then drove straight to my interview. Interestingly enough I didn’t land the job, but I knew that wasn’t due to the fault of the helpful ladies of Sephora.
Thankfully my skin has been great ever since, but if I ever have to make an appearance on television or have another job interview, you could do worse than to pay these folks a visit.

Ah, the ol’ pizza analogy rears its head once again — basically, there’s no such thing as a ‘bad’ Sephora.
But, some are better than others. And this one is exactly that!
From the moment I walked in, I was greeted with a smile and left to my own devices until I actually needed help. No up-​selling, no following… none of that.
When I was ready to pay at the counter, I mentioned that I had received my free birthday postcard in the mail several weeks prior and that it had expired since the 2-​week window had passed. No worries, the sweet sales associate said! A few minutes later, I was on my merry way with a shiny lacquer-​like red lip gloss, my complimentary Philosophy birthday cake bubble bath and some free samples.
And now? I smell like a vanilla cupcake.

I love this place and the staff are all very friendly and knowledgeable. They will approach you in a non-​annoying way and they will leave you alone if you ask them too. I really like all of the sephoras I have been to so far.
P.S.
I’m a make up fanatic.

Love the vibe at this Sephora, mostly because Theresa was so helpful and friendly. She’s definitely got that big sister who knows everything you’ve always wanted to learn about makeup, and she’s totally willing to stop and help you (in detail, even when you keep coming up with more questions) and also fits your style even if it’s not the style she uses on herself with makeup.
I know it can be hit or miss with service at most makeup stores. Some of us like to be asked a few times if we need help, some of us prefer to be left alone until we ask, but I’d say the most important indicator is that they have enough people available that when you want attention, you get the right amount, and that they are friendly enough to help.

I could spend hours in this store. I love makeup, especially nice makeup, and Sephora has got it. So many brands and products, it can get overwhelming! Sign up for the Beauty Insider card and you get free samples periodically. Order online and you get three free samples with every order, and they do free shipping if you spend a certain amount.
All you want and more… Urban Decay, Benefit, Smashbox, Cargo, Hard Candy, LORAC, Philosophy, Too Faced, Juicy Couture, Dior etc. Everything beauty!