Scituate Caseworks

Shoe Makers, unskilled laborers your call its your investment

Wow — what a fantastic experience. Scituate Caseworks helped me design my IKEA kitchen, helped me with the ordering process and finally install my kitchen. They did a great job from design to installation. I wish all contractors were like Scituate Caseworks, knowledgeable, capable, and set realistic expectations. Could not be happier with my experience, and would highly recommend them.

Scituate Caseworks installed IKEA cabinetry in my kitchen I was absolutely blown away with the professionalism of this company from the consultation to the demo to the finish work we had no issues at all I will definitely hire them when I do my bathroom
Thanks Again John

Scitiate Caseworks installed IKEA cabinetry in my laundry room. The quality of their installation work was 5 star. Everything works as expected and looks great. They left no loose ends or messes. I was not there during installation. The handyman had only positive interactions with the workman. Communication with schedulers was only 3 star, but probably to be expected as I purchased and installed right after major IKEA sale. In their defense, they came when they said they would. I delayed twice due to incomplete parts from IKEA. The price was right. I had others do my plumbing and countertops for reasons of personal choice. The original measuring was also done by SC, scheduled by IKEA.

SC is the kitchen installer for IKEA. Before they do business with you, they will need an upfront $ 199 consultation fee. This is not refundable should you decide not to hire them, nor is it taken off the installation price. So be sure you want these people to work for you.
Our first «consultant» showed up an hour and a half late, without apology. His work was careless and slipshod. For 2 weeks, he would not answer emails or phone messages. He finally wrote saying that he was taking a «leave of absence» from the company. In fact, he was fired.
The project went thru two more consultants. The last one ordered an overage of $ 700 worth of material that was of no use, and neglected to order several pieces that were needed.
I should add that Scituate Caseworks estimates for the parts and hardware were several hundred dollars under what the final costs turned out to be. I was told that their computer hardware didn’t always «line up» with IKEAs, so don’t take their estimates seriously.
I was also told it was my responsibility to take the excess back to IKEA myself and get a refund. Fortunately, I did not order any new ranges, sinks, dishwashers from IKEA myself, and had my own contractors do the needed plumbing and electrical work. Otherwise, I would have anticipated more headaches.
The project got done finally, but after no end of frustration and aggravation.
I will say that Linda Bate, the project manager, and the actual installers did well. Linda was helpful and the installers knew what they were doing and worked rapidly.
I chose this route initially because I thought the IKEA model kitchens were attractive and I could save some money, as kitchen renovations are very expensive and inevitably run way over budget. In the end, I probably didn’t save anything.