Kendra Scott

Scottsdale, United States

3.2

Closed now

10 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 480-525-9265
Website:
kendrascott.com
Address:
15147 N Scottsdale Rd Ste H-155, Scottsdale, AZ, 85254
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Garage
Bike Parking
Yes
Wheelchair Accessible
Yes
Dogs Allowed
Yes
By Appointment Only
No

Today

Today 10:00 am – 9:00 pm
Closed now
Local time (Scottsdale) 8:38 AM Wednesday, June 25, 2025

Business hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 12:00 pm – 6:00 pm

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10 reviews of Kendra Scott

No registration required
Place rating: 5
Scottsdale, AZ
I have been a customer AR KS for several years and love her designs and the face that she uses real stones that you can pick out yourself and so participate in the creative process. Ashley M. Was so helpful today and very knowledgeable about everything KS. I want to really thank her and all the ladies who are so kind to me even if I am just looking. My friend and I both bought beautiful necklaces which Ashley M. Put together as we waited. Her ideas on stone selection and design were totally awesome! I know we will enjoy our purchases for years to come which were 50% off for our birthday.
Place rating: 1
Phoenix, AZ
I LOVE Kendra Scott jewelry and own dozens of her pieces. I usually purchase my KS items from Nordstrom because you cannot beat their costumer service! However, it is my birthday month and I wanted to take advantage of the 50% discount at the Kendra Scott location.
Three women we’re working and not a single one offered me any help or even acknowledged my presence! It was like I was invisible even though they were catering to another woman’s every need. It seemed as though they didn’t think I was worth their time, possibly because I didn’t appear to be wealthy. I felt very judged on my appearance as I was wearing casual, but nice, clothing and the other woman was clothed in designer. I found this ironic as I was willing to spend a pretty penny at this location. I left feeling disappointed in one of my favorite brands. I don’t see myself ever returning.
Place rating: 5
Rancho Bernardo, San Diego, CA
My boyfriend ordered me a ring a couple sizes too big. I couldn’t exchange it online so I called multiple stores to see if they had it in the size I needed. This the only store that carried it & I live in San Diego. I was a bit stressed about the whole process & they made it extremely easy. I appreciative of their customer service! Thank you girls for helping me out. It truly means the world to me :)!
Place rating: 5
Phoenix, AZ
How could you not love Kendra Scott?! We are obsessed with the beautiful earrings they sponsored our Phoenix Workshop with! Thank you for always wowing us with your beautiful pieces!
Place rating: 1
Peoria, AZ
Terrible! I came in with a free coupon for a necklace and I fell in love with the jewelry. Was totally about to buy earrings to match the necklace. But the service was so bad that I’ll never go back again. My boyfriend surprised me with a bracelet that I loved from there and he said that the girls were so rude that he straight up told them it’s the last time he’s spending money there. You guys totally would’ve had a loyal customer if you weren’t so rude to us.
Place rating: 5
Grand Prairie, TX
Great customer service and beautiful store. My boyfriend bought me earrings here about 6 months back and one recently dropped on the hard wood floor and the stone cracked. I was pretty upset so took it into the store to see what they could do and they were more than happy to exchange the broken pair out for a brand new one! It was quick, easy, and made me so happy to have those earrings back! This place needs more good reviews. Unilocalers aren’t giving this location the love it deserves!
Place rating: 1
Phoenix, AZ
My fiancé and I made a trip up to the store from Southern Phoenix. The Unilocal location has the store on a corner. However it was in the middle area across the street and down a ways. Not even on the same block or street. When we arrived at 8:15 pm the store was closed and the door was locked. Unilocal has the store hour stating it closes at 9 pm on week nights. So much for shopping and spending money there. I did look in and seen a lot of jewelry. Oh well, on to another jewelry store.
Place rating: 5
Plano, TX
I went to this store after it opened (and a week after I visited the store in ATX). It was a very pretty store and much less crowded than Austin. I had an item made in the color bar and also bought a pair of dee earrings. The sales associates were very attentive, helpful, professional and easy to work with. Since it wasn’t as busy as Austin, I didn’t feel rushed. I think I spent hours here with my friends putting our color bar items together.
Place rating: 1
Phoenix, AZ
My problem with Kendra Scott is not their jewelry, but their store policy on returns. I purchased a Necklace for $ 300.00. It turns out, my wife already had the necklace. I promptly returned the item, only to learn that it is Kendra Scott Corporate policy to only give store credit/​gift card for any returns. I, well my wife, has spent a great deal of money at Kendra Scott, and this felt like a slap in the face. Bad policy, bad customer service. I only wish I learned this earlier, but my wife has liked everything I have purchased in the past. The only reason I needed to return this was because she already owned it.
If you purchase something from any location, or online, make sure you will not need to return it for any reason. Definitely not a good idea to buy a gift from Kendra Scott. I will not shop there again, nor will anyone else in my family. This will probably save me a lot of money over the years! (that is the only positive)
Place rating: 3
Scottsdale, AZ
Did I just pay $ 100 for a pair of custom jewelry earrings? I definitely have a problem. I thought this year I was going to be better about my impulse shopping. I was wondering around the Scottsdale Quarter, first thing I need to stop, when I noticed the Kendra Scott store I had seen mentioned on tv a few days before. The store is really nice and the ladies working there are pretty friendly. Yes, the jewelry is cute, and the option to «design your own» at the color bar is a nice touch. That’s were they got me. I ended up picking this chandelier earrings to go with this mint jeans I bought a few months ago. I ended up with two pairs of earrings that cost more that the 3 pairs of earrings, 3 bracelets and a necklace that I bought at Ann Taylor (yes on sale). By the way, if you do the color bar, the items are final, so I better love this darn earrings.