The Westin Kierland Villas

Absolute worst waste of money ever, and it was basically free. We did the wine tasting dinner, and it was a decent price, and it was awful. The wine «expert» so rude, arrogant, and not pleasant whatsoever. I do not recommend this place. Spend more money to have a better vacation experience. Shuttles were always late. Rooms were okay. For a staycation, there is much better in Phoenix. If you are paying for this as a vacation rental, please look further. Worst ever! And in a great part of town! Not impressed.

I am so impressed with this place! Love the service and attention! A perfect staycation! Jim reported the pool railing loose, within 10 min maintenance was out here fixing it!!! I love the villas and you get access to the full hotel resort too! No downside whatsoever! Thanks to our bartender Alex and pool server Bradley! They take awesome care of their guests!

Friends, who are timeshare holders, came into to town for the weekend and said hey lets hang out at the Villas, so that’s what I did, don’t have to twist my arm twice haha.
The room, 6111 is where it was at!
The bathroom was plush it had double headed shower, deep Jacuzzi tub, perfect for some R&R.
The room itself was nice as well, full sofa, lounge chair and smaller chair. A full dining room table with chairs, the kitchen was nice as well. Fully stocked with cups, plates and silver wear and a working stove top and a microwave/​oven sort of thing that we couldn’t figure out how to properly use and some cookies got burnt haha.
If you want to indulge, the Villas are the place to do it at!

The Drive through is impressive as is the lobby. The customer service is great and they do take good care of you. But once we drove to the actual site of the villa frankly, i was disappointed. This area has to be the least good looking part of the property, the look is more like any apartment.
As we parked reluctantly and entered our rooms, it was back to luxury again. The villas are huge and very well maintained. The patio has a view of their endless golf course and cozy furniture but sitting out in Arizona especially if you are on the ground floor among dessert plants can be terrifying due to different types of insects.
The villas are great for families especially with kids you can come here and have a good time. They have an adventure water park with the lazy river ride that is very popular. Another advantage is that you have access to all amenities on the main resort property so you can have best of both worlds. The villas are more like home with a kitchen, dining space, washer dryer etc.
Personally i feel the villas don’t match up to the grandeur of the main resort at large. I would prefer staying at their resort instead which definitely has the charm of a four diamond rated SPG property.
Cheers!

Please don’t be like me, I read all of the negative reviews and believed them. These reviews must be from some super high maintenance (like the woman arguing with the front desk before we left that she wanted her money back because it rained…)
Katie Locke was our concierge and she went above and beyond to make our stay fantastic.
This place has it all, pools, games, restaurants, bars and super friendly staff (again, not sure what the reviewers who say they ran into people that weren’t helpful were talking about)
We are timeshare owners – and yes, there is an option to hear their information, options and upgrades – but it is not required. We chose to attend because of the gift (which they give you beforehand – no funny business) There was nothing high pressure about it and we learned a lot more about ow to use our property.
Katie was able to get us both the room location we wanted AND an earlier check-​in. SInce it was my husbands birthday, she also had champagne sent to our room.
We had a great time, we would love to go back again!

Recentely stayed for 3 nts. Beautiful.
First class service throughout this hotel!
Smells so yummy with white tea pumped throughout venting system in hotel.
Pool was ok.
Could use another upbeat bar/​more activities to do like at the sister porpert the Resort and Spa.

A fabulous family vacation! We were offered a great rate to stay over Christmas Break (by committing to the 90 minute time-​share presentation). The villas were incredible and the amenities exceeded our expectations. Even though it was cold (by AZ standards) — our kids enjoyed the pool, waterslide, and hottub. Clean area and a kind staff that manages the pool. We hope to come back over Spring Break to enjoy that lazy pool! (closed over the winter months)
Shout outs to a few people that made the trip even better: Christi Nelson (concierge) — you were a joy to meet. Thanks for your recommendations and being so sweet to my boys. The bartender at the Brittlebush (Melissa Joan-​Hart doppelgänger) You were awesome! And the entire Kids Club staff at the Villas… thank you for being great and making AJ’s experience a wonderful one.
As for eating out (kid friendly) we loved RA sushi. The trick is to go during happy hour (ask Christi to set up a reso– you get a free appetizer) and you won’t be disappointed.

We’re owners here and it’s definitely one of our favorite villa locations. The facilities are top notch. Plenty to do on campus for families with kids of all ages. Great shopping and restaurants minutes away with shuttle service. Close enough to Grand Canyon and Sedona for day trips too

Our favorite place to stay in Scottsdale, AZ. You cannot beat the amenities and location. The one bedroom premium villa is amazing especially for a week long stay and priced accordingly. The facility is clean, engaging, inviting, and beautiful. While we do visit in August, the hottest month of the year in Arizona, this is by far the best place to stay. It is located near the Kierland Commons and Scottsdale Quarter with convenient shuttle service anytime. Another bonus is access to the main resort Kierland Westin Resort, while the Villas have two nice pools, the main resort has a great lazy river and bigger pool. A lot of local bars close early so it was nice that the main resort had a bar open until 1:00 am. We love the Kierland Villas and will continue to stay here annually while in Scottsdale.

There is nothing like a timeshare to rev up your vacation expectations and this vacation lived up to mine! This facility is a great spot for family or couples extended holidays! Some groups had assembled their entire family groups here for the summer fun! Very nicely designed for peace and quiet, the villas’ great design makes them rise above the condominium or apartment feeling that sometimes emerges. They are spotlessly clean and have perfect air conditioning for the Phoenix heat (108 while we were there). The décor shows the influence of Frank Lloyd Wright, whose Taliesin West architecture school is in Phoenix. His love of horizontal lines and earthy stack stone with Asian influenced furniture makes the minimal modernism attractive with the addition of some rustic touches. The full kitchen with black granite counters was very slick and elegant. The coffee maker was a bit of a mystery at first, but once I read the directions, it was easy to master. (no carafe)
There are two pools, one is just for adults with a big water feature that pours into the pool (and you can use to massage your neck). It is delectable to float in the pool, where some floats are provided, like noodles. Attentive staff circulates with cold water, or to take any food orders. The only possible negative is that the parking spaces are a bit tight, with no ramps at the corners for luggage. My ecological conscience would also like to see the overhead shade on the parking used for solar.
Friendly concierge gave us many guide books and tips for seeing the sights, and our trip was memorable and pleasant!

We recently did a staycation here at the Villas and LOVED it. We had a hard time narrowing down which hotel to say at and we are so glad that we chose the Westin.
The rooms in the Villas and hotel in general were CLEAN. So clean. As a parent with two small kids who touch everything, this put my mind at ease. The rooms were great. As a family of four, the room that we stayed in had a bedroom and a living area. So everyone was able to sleep comfortably without disturbing each other. There was a small kitchen area and a washer and dryer. Really a dream for a family with small kids.
The pool area at the villas were great. The staff are incredibly kind. During our visit, we didn’t find it necessary to rent a cabana. The waterslide, splash pad, and pool at the villas were enough for our crew. We did venture over to the main hotel one of the afternoons we were there. The pool area was very nice, along with the waverider, lazy river, and an additional slide. But we decided we were content where we were back at the Villas.
The food at the hotel was also very good. Really appreciated that there were many healthy options to choose from.
If you are looking for a great family friendly spot in the Scottsdale area, you need to consider the Westin Kierland Villas. And for anyone local considering a staycation, it doesn’t feel like you are «at home» if you do decide to stay here. It was a wonderful break for us. :)

We had a great time here with the whole family.
Poolside activities were fun. Slide and water Splash area were fun! Rooms were absolutely wonderful, and having a full kitchen was great for cooking healthy and save some dough.
Kids want to come back! Thy made friends by the pool too.
One drawback is that they work on their gardens very early in the morning. So get ready for some lawn mower or leaf lower noises.

I stayed here with a group of friends last weekend for a surprise birthday celebration and it was great! The villas are a great venue for larger groups. We were 8 – 9 people and booked 2 villas which they were able to combine into what was essentially a 2 bedroom villa. There’s just a connecting door between the 2 rooms that we left open the entire time. Each villa has its own balcony and ours had a view of the golf course. Each villa has its own kitchen, living room (with a sofa that folds out to a full bed), and bedroom which was ample space. There are a good number of pools, a lazy river, and wave pool.

My husband and I had to attend a function in AZ so we stayed at the Westin Kierland Villas. Beautiful grounds with very nice rooms and very friendly staff. The rooms were big and clean. I love the in-​room washer and dryer. Their bathroom was very nice with a big shower/​tub. One thing about the tub is that the edge is about 6″ wide so when you’re 4’10″, its pretty hard to step in and keep your balance and not slip. Otherwise it was very nice and walking distance to a grocery store that has a Starbucks.

This is the best place I’ve stayed at in Scottsdale. Everything here is perfect. Give it a try and I bet you will be back!

Every time that we come to the Westin in Scottsdale, Arizona we have a ball for a week. We do so much but we also relax. Each time we act like we’ve never been here before, their is always something new to explore. We usually stay in the Villa because it feels like home, the hotel is too noisy.
This is a place you must consider next time you go to Scottsdale or if you ever to come Arizona, Sedona is not bad either highly recommended as well.

All I need to say is «it worths every penny we spend!» Stay for the second time recently and both rooms have view of the beautiful Kierland Golf Club, also pending on which building you get to appreciate either the sunrise or sunset and the distant mountains.
The rooms are well designed. We have one bedroom units which offer Plenty of room and well stocked mini kitchen. Ah! Love the beddings!

I stayed at the Westin Villas last week while working the Barrett Jackson Auto Show. I was on the second floor facing the golf course with an amazing view of mountains, sun rise, and beautiful trees. I didn’t realize it was a small suite so I took advantage of it and enjoyed the coffee and wine opener.
The beds are super comfy. I slept so well which is weird for me being away from home. The suite is clean, service is good and I would stay there again.
My only wish is they offered bottle water in the rooms.

We’ve stayed here twice and once at the hotel. I much prefer the Villas because for the same or less money you can get a much larger and more convenient room with access to all the identical amenities available at the hotel and spa. The rooms are timeshare 1 and 2 bedroom suites with a small fridge, cook top, microwave, eating/​cooking utensils, dishes and glassware.
Not all of their suites are created equally however. During our most recent visit we were given a room on the 4^th floor of Bldg 4 which was a great location. .. close to the pool and parking, but it was considerably smaller than the one bedroom we had a few years ago (I don’t remember the Bldg no. — maybe No. 2). It had a large dining table and bar off the kitchen. The single bathroom was much larger and had two sinks instead of one. The master suite was about the same size but the balcony was located off the living room where everyone can enjoy it instead of the master bedroom.
Either way, the rooms are well appointed, clean, modern and mostly comfortable. We loved their cushy down and feather pillows but our mattress felt over slept on by massively heavy people. .. not firm enough by a mile.
My only other gripe concerned our check in status. It took a little longer than I expected to check in. The young man («Brett») was nervous and seemed unsure of himself although he was courteous and worked at being conversational and friendly. He must have done something wrong because when I went to log on to their free wifi I could not do so. After 3 phone calls I was told that we were NOT checked in (this was more than an hour after checking in). They eventually resolved the problem and I was able to access the internet. This may seem petty but I don’t expect a check in snafu at the high end resort like this. It may have only taken 15 minutes to resolve but it was an unnecessary inconvenience. Frankly, that’s the primary reason I only gave it 4 stars instead of 5. .. it was NOT perfect at least in that regard albeit minor.
Other than that, the entire resort is a blast. It was very crowded in the lazy river on Saturday which made it uncomfortable to use so we just waded in the main pool with friends and family. The resort staff are VERY friendly and accommodating. Poolside cocktails are pricey and you can no longer run a tab to your room unless you SIT at one of the poolside bars.
My only regret is that yet again we did not get to see and hear the sundown bagpipes behind the main hotel.
This is an extraordinary property and it is an excellent value if you take advantage of their summertime prepaid, non-​refundable rates ($ 125 per night) with NO additional resort fee which is VERY unusual for Scottsdale resorts.
There’s plenty of parking and no need to drive to the many close restaurants because they have an air conditioned shuttle that will bring you and pick you up so no need to worry about having one too many!
I highly recommend this property and hope that they continue to improve their already excellent and outstanding service.

There is a certain standard of excellence that I expect with the Westin chain and for the most part the Kierland Villas delivered to this standard.
The staff was friendly and accommodating, the suites beautifully appointed, the grounds were well manicured and included a couple of swimming pools, there was a well equipped gym and business center and a lovely lobby. The Villas are in very close proximity to the Westin Kierland Resort, the Kierland Common shopping area and the Kierland golf club.
What the Villas lacked was what the adjacent Westin Kierland Resort has: a spa, shopping and dining options. Guests of the Villas have full privileges at the Resort but getting there is a 10 minute walk (at 106 degrees, not fun) or waiting for a shuttle to take you back and forth (again, not fun). The argument that we have a full kitchen in our villas so we don’t need a restaurant might be true if most people actually wanted to cook while they are on vacation. Really, who does that? There was a deli on site but it didn’t cut it for dinner time.
Overall, a lovely experience.