U-Swirl

Extremely clean. Great service, very friendly and efficient. Large selection of toppings and frozen yogurt flavors. Just not a fan of the frozen yogurt taste

Have been here twice and one thing, well two things annoy me, despite the good yogurt and excellent selection of toppings. Well first, you have two grumpy teenagers working who don’t smile and one asian chick even had her earphones on during my visit, but I’m there for the yogurt.
The sample cups still need to be requested. Just put them out front and save everyone the hassle. or charge me a penny for a cup if that is an money issue.
So, right after I take a topping and I’m heading for another topping, employees will immediately move the toppings spoon back into «proper» place and fiddle with the toppings to put them back looking unused (best way to describe it). Basically it makes me feel like I’m messing up their precious toppings which is exactly what Is supposed to happen. At least wait until I leave if your gonna be that anal. It bugs me so much that when I come to the sprinkles shaker cans near the end of the toppings bar, all my sprinkles don’t all end up in my cup. Try stopping that tactic grumpy employee!

I like this U-​Swirl. A lot. I like it so much that I eat there fairly regularly which is not exactly the best for losing weight but if you are going to do it, this is the spot.
The tables are always clean, it’s never too crowded or busy and the staff is great. I’m really big on employees that remember their regulars and thus location really does a great job with that. I’ve never been to a frozen yogurt location that had such friendly and engaging people before.
Keep it up, U-​Swirl. I appreciate you.

Thanks for being good to my lady friends today at my celebration at your store
I know a couple said they would return
Of course you see us regularly each week
Thanks for having sugar free yogurt too

The topping selection is great, the staff is friendly, but twice now my yogurt has been icy. It’s as if the machine is too cold.

Huge fro-​yo fan and U-​swirl is definitely the place to go if you have a yogurt craving. The flavors always satisfy and so do the toppings. The employee that helped me out was so friendly and bubbly and really engaged in conversation with me! She had long semi-​wavy blonde hair and glasses. I always hope that she is working when I go for yogurt. The only reason I did not give this place 5 stars is because of the other employee who had a RBF the entire time and did not greet me or say a word to me even when I said hi to her. She had her brown hair tied up and was walking around angrily the entire time. It was not pleasant to be around. I will continue to go to u-​swirl for the great yogurt and over all great customer service.

Great yogurt place! Big fan of the cake batter with cheesecake bites. Honestly, you will be satisfied with whatever you choose! The customer service is typically great, there is one younger girl with long blonde hair and glasses who is so kind and very helpful! Unfortunately I can’t say the same for all the employees. On my last trip in another young girl was working (thin w/​brown hair) and she was very rude. Not wiling to even making small talk, something that really isn’t that hard. Despite how unpleasant she was I will be back again!

The location is definitely one of the main selling points for me. It’s right down the street from my job and next door to trader joes. The place itself is solid. The toppings are always fresh and the cashiers are always really friendly. I guess the one thing that kinda bums me out is the lack of consistency in the selection of yogurts. I am a big fan of fruity yogurt but I notice besides maybe 2 fruit flavored yogurts the rest of the fruity selection are sorbets. It’s not a huge deal but it’s be nice to have a bigger selection on the fruit yogurts. Besides that the place is great. Definitely a great choice!

I want to start this review by saying that I am a self-​diagnosed froyo addict. So I was secretly bubbling with excitement when my friends suggested we stop for some on our way home from dinner on Sunday night.
Welp, that excitement was short-​lived.
I surveyed the list of flavors U-​Swirl had posted on their wall, then glanced at the available flavors posted above the soft-​serve handles. Weird, a lot of them didn’t match.
I asked the kid working there what was up.
His reply: We are out of those
…which was about four flavors. and ironically all of which I would have chosen over what was available.
So fine, I settled for regular vanilla. So did my boyfriend.
And, of course I didn’t get that either because it ran out while he was using it.
Flavor outage: count is at five at this point.
With dissappointment settling in, my heart remained hopeful. I went for the sugar-​free vanilla. It tasted like crap with a grainy texture.
Sure, maybe it was due to the fact that it was sugar-​free, but if it doesn’t even taste good, why serve it?
U-​Swirl Scottsdale– get your act together!
[Side Note: In (somewhat of a) defense of U-​Swirl, I used to live in Tuscon, and the U-​Swirl location there was awesome! ]

Until my visit to U-​Swirl, I believed there was no such thing as bad froyo. Now I have achieved enlightenment through the path of suffering.
The New York Cheesecake froyo was a translucent mess of ice crystals. The Dulce de Leche had a more convincing texture, but neither had any real flavor. The staff did not make eye contact, possibly from shame.
On the positive side, there is outdoor seating, and it is possible to cadge wifi from the adjoining bagel place.
Unless you’re stranded here because your ride won’t finish up at My Sister’s Closet, go down the block to Yogurtology.

I swirl. You swirl. We all swirl at U-​Swirl.
U-​Swirl is a simple concept that works beautifully.
You take frozen yogurt (yes, you can have free samples of all of the flavors if you so choose), you fill up your cup with whatever and however much you want. Then, you move to the toppings– and U-​Swirl as upwards of 60 toppings. 60! It is a good amount. You are unlikely to not find something to add from their wide selection (fruit, nuts, candy, etc.).
The setup is simple but easy to follow. After you have your yogurt and toppings… it is as simple as a weigh n’ pay. Prices aren’t that bad, and if you do pay a lot its probably because you went a bit crazy on your serving size.
This location was clean with a decent amount of sitting space inside and outside. It is located in a nice Scottsdale strip mall. Yogurt good. Toppings good. I’m a fan. Definitely a fan.
I do get that this is one of many fro-​yo places to go up and the idea may seem tired… however its all about delivery to me and this is not only the closest froyo place for us but it has always delivered when we go.
For those who claim the yogurt is liquid once they get it home… well…its froyo… and it isn’t made to be stored anywhere OUTSIDE of a freezer. Either get it home quick or eat it soon after. Froyo 101. The containers are not made for long trips home.

Skip this place unless you’re desperate. Watery fro-​yo and all the flavors are too sweet. The hot fudge is in a room temperature squirt bottle and the toppings are nothing creative.

Gave this a higher ranking earlier but have been shocked at how terrible the service has been for the last few months
First, the last 3 trips to this place has seen literally half of their machines not working. Second, when the working machines spit out the yogurt, it almost comes out as purely liquid.
Lastly, my wife & I have been told for the last few WEEKS that whipped cream was coming in yet 3 months later and we are still waiting for a single bottle of whipped cream to somehow appear in the store. Do they want me to go buy them 1 – 2 bottles?

Good selection of flavors, good selection of toppings… and a good location for treating yourself after perusing My Sister’s Closet. Nothing stands out — either positively or negatively… so there ya go.

Very clean, attentive employees, great selection,

I don’t know how many frozen yogurt shops we need, but apparently it’s somewhere around 37 in Scottsdale alone. This one falls in the middle for me.
The key lime yogurt was excellent, but the employees not so much. If I’m going to have to ask for sample cups (why?), it would be nice to not have to interrupt the employees’ private conversation when I approach.
I would maybe return, but I’m pretty much over frozen yogurt, without going out of my way.

So, I know its only yogurt and its not all that serious, but I feel like when you walk into an establishment there should be someone behind the counter greeting you.
I walked in last night around 8:30, well before their 10pm closing time and there were no employees around. I almost thought they were closed and had forgotten to lock the door. A woman came in shortly after me and wandered around looking for an employee too. We were both wandering around the store for a good 5 minutes before a teenage boy sauntered from the back of the store. No hello or anything, just kind of grunted when I asked for sample cups.
Their prices are average for local yogurt shops, around .39/​oz. I don’t like to feel like I am bothering people by giving them my money so I will most likely not return.

This cozy little store is located in the same shopping plaza as My Sister’s Closet and Fogo de Chao. It’s not easily visible from the street, but it’s worth finding if you need to satiate your frozen yogurt craving.
The place is energizing with a cute color scheme and lots of seating both inside and out to socialize. U-​Swirl features 16 non-​fat different flavors, including dairy-​free, sugar-​free and gluten-​free varieties along with the naughty stuff like Snickerdoodle and cake batter.
I opted for some sugar-​free strawberry banana topped with kiwi fruit, though there are 60 toppings to choose from. The yogurt was so creamy, I would not have been able to tell it was sugar-​free at all, and it was only around 100 calories per serving-​a very healthy dessert choice!
Besides the yummy yogurt, I was impressed by some of the cool offers the store has, including buy-​nine-​get-​one-​free 16-​ounce yogurts. I also received a keychain that is scanned at each visit for special giveaways.
U-​Swirl of Arizona is very social media-​savvy, with a great Twitter following and a nice Facebook page. If you like Mojo Yogurt, you’ll also love U-​Swirl-​and you’d be lucky to see the dancing mascot some time, too.

i just love the whole self-​serve frozen yogurt concept. they are everywhere now so it’s only a matter of time before the fad dies and we’ll be left with only a few champions.
clean place with some interesting choices i haven’t had before. i usually stick with the tart or berry flavored yogurts, but i explored my inner richness and went for caramel, reeses, cake batter, and pomegranate (you have to very carefully separate them so not to mix). topped it with more calorie goodness and i was pleased.
some of the fruit was a little mushy and watery looking but it’s all going in my belly anyway. the service was nice and friendly, yet we had to ask for samples… which i can kind of understand (once at the fashion square self-​serve yogurt shop, a group of kids came in, gorged on samples, then ran out).
so that said, i enjoyed it and would go back if we were in the neighborhood.

At the rate this city is going with frozen yogurt shops, I’m going to wake up one morning to find a frozen yogurt delivery truck that just appears on my doorstep! But until that happens, I’ll take the latest shop to hit the frozen streets; U-​Swirl.
U-​Swirl is next door to some of my favorite neighborhood shops including a restaurant, grocery store and nail salon so it’s only fitting that they add a snack shop here too. This is your typical trendy frozen yogurt shop. It is self-​serve and the staffer will fill up as many sample cups as you like. I tried Snickerdoodle, Cookies and Cream, Cake Batter and White Chocolate Macadamia. All were good, but I opted for the Cake Batter and Cookies and Cream combo — both which are fat free. The frozen yogurt is creamy and filling. They have a nice selection of generic toppings and then some random additions. I threw on some waffle chips and yogurt ships to top off the frozen creation.
With each ounce only containing 30 calories, it’s a nice dessert option. Pricing wise, it’s not the cheapest yogurt in town — $.41 an ounce, but if you fill your cup wisely you’ll be ok. Just don’t actually fill your cup to the brim. Not only will this healthy dessert option turn fatty very fast, but your pocket book will also suffer.
So in summary, they have a wide variety of flavors — both tart and sweet, the store is clean, the staff is friendly and the frozen yogurt is good.