This place was great and made buying my phone so much less stressful. Jack, the manager assisted us. He saw we were waiting for a bit and stopped sticking, or whatever he was doing to get us going. I told him I needed a new phone because mine last one finally pooped out on me. He didn’t try and force me to get any one thing. I told him I knew what I wanted and that was that. He didn’t try and get me to get some phone case I didn’t want or any other accessories I didn’t need, I really appreciated that because there is nothing worse when you know exactly what you want and need. My girlfriend also had a few questions about her phone and iPad which he cleared up.