Excelsior University

This was a great place starting out a year ago when my son first enrolled. He was 6 months when he started and the older ladies that worked there were awesome and the old director was well aware of the daily operations. I trusted them with my son and would have hired them to nanny within my home. Before I pulled him out and went to Kid City (looove it there) the staff had changed to young, unkeep girls with vulger mouths around the children. My son had diaper rashes over and over, they blamed it on his diet, I asked the director for more frequent changes and she was offended, and said they change every hour and ½ minimium. After the fifth diaper rash that miraculously healed over the weekend, everytime no matter what he was eating, I let her have it! I told her that I am a nurse and if one of my patients that I am caring for had skin break down due to negligence I would be in serious legal trouble. I had too much from that place. Poor management, sorry caregivers, very poor communication with parents