Bed Bath & Beyond

Great customer service… Who am I kidding, would it be weird if I went back to ask out the sales woman. I believe her name is Karmel

Great customer service for a tricky return. Did everything they could to help me out, not the shrugs that you get at some places. Manager stepped in to ensure it was being done right.
Protip: Go when football games are on – the store will be empty.
Highly recommend.

Purchased a new Dyson vacuum and forgot that I had a 20% off coupon at home. Returned to the store, this time without the receipt. Despite my forgetfulness, Stephanie helped me find the order in the system and get me the discount. Thanks!

Stephanie was a HUGE help to me today. I was buying a couple things for a friend’s wedding and didn’t bring the registry number with me. I was sat down in the wedding & gift registry area, and had the nicest, most pleasant experience with Stephanie. She offered to gift wrap one of the items for the wedding shower and mail the one for the wedding. It couldn’t have been easier! Not to mention the coupons I had were expired and she still honored them.
She had taken care of that for me, and I overheard her manager tell her to go on a break once she was done with what she was doing (gift wrapping the wedding shower present for me). While I waited, she offered me a seat, a cup of coffee from a fancy coffee making machine, etc. She made me feel very comfortable and glad to be there!
I noticed the rack of greeting cards, and realized I wanted to get one, even after paying for the other gifts already. Stephanie was supposed to go on her lunch break, but instead helped check me out for the greeting card I wanted to purchase. She assisted me from beginning to end, and I thoroughly had a great customer service experience. Stephanie is an excellent employee and I highly recommend her to anyone needing help in this Bed Bath & Beyond!

Only BRANDON could multi task well enough to help me & did so
quickly & professionally & without attitude.
He is an asset to the BBB corp!
the store is definitely overwhelming. Inventory floor to ceiling. Saves space for
the company; but a challenge for many customers to reach product.

Lisa the sales associate is rude and unprofessional. I have 100 plus emails from Bed Bath & Beyond, but Lisa will stare at you until you find the specific email that says you get the 20% off, if you don’t find it well that’s just too bad. And guess what after I paid full price, I found the damn 20% off at home. Aside from my own inability to find the coupon security will follow you around the store and she will then call them off when you buy something with a gold Amex. Bed bath and beyond is fired.

I did my wedding registry here and live in the area and am here all the time. I just finished my registry recently, and must admit I am pleasantly surprised by the customer service here. Normally, I like to just go in and roam on my own, but finding stuff for our house just to get settled, we were on a mission and they were there to help. Stephanie did a fabulous job of ordering things we couldn’t find in store whether it was online only or we wanted a different color.

It’s okay. There’s definitely a lot to see in here, and you may find some things you didn’t know you needed. But it’s waaaay too cluttery for me. Why have things piled all the way to the ceiling? There aren’t really any staff around to ask. I went in looking for a certain kind of pillow case and couldn’t find anyone except the cashier to ask.
Other than that, I like everything in there.

Love this location and love this bed bath and beyond!

Since we just moved, I’ve been making frequent visits to BBB to get things for the house. This location has met and exceeded my needs!
BBB has a little of everything you need — and maybe didn’t know you needed! I get drawn to the kitchen gadget area every time. They have every kitchen tool and (unnecessary) gadget that you ever would dream about. There are also bath necessities and everything you need for your bedroom (thus the name!). They also have a large candle selection, front door mats, home décor, and a clearance section.
I like that they have a great return policy, and it doesn’t hurt that there’s a large parking lot that makes an in and out visit easy. They also circulate A TON of coupons, so it isn’t difficult to score a coupon for $ 5 off your bill or 20% off of an item. The employees that I’ve worked with are also friendly and really great!

I know what you’re saying: what kind of Unilocal-​addicted moron writes a review of a Big Box Devil like Bed, Bath, and Beyond? (I’ll give you a hint: it’s me.) Normally, I’d eschew writing reviews for places like these, as the experiences there tend to run toward the utilitarian and perfunctory.
However, there’s this one lady at this particular BB&B that always makes my day. She usually works up front, and has always greeted me with an enthusiastic welcome every time I’ve been in (I think her name is Stephanie). I’ve recently moved to the area and have recently had a lot of home organizational/​kitchen stuff/​random crap needs, I’ve been in this particular BB&B location quite a bit over the past 2 weeks. The people there are always telling me where to find those useful ’20% off a single item’ coupons, and, when I forget to bring the coupon in, reminding me to save my receipt and bring it back to get the money back later on. This lady is so nice and energetic (but not in an annoying way), that it actually turns a humdrum outing for shopping for mundane goods into something that makes my day a little brighter.
So yeah, while the prices are a tad high, and the store is filled with lots of semi-​disposable crap that you’ll never need, if you must visit a BB&B location, this one is one of the more pleasant ones to visit.

Awesome deals on feather pillows! Staff is always helpfull. And there is stuff there that you just cant find anywhere else

When I was a kid, I used to do dumb things. I didn’t know they were dumb at the time. It wasn’t until later I learned that chasing on my bicycle a truck spewing out pesticides was a bad idea. I figured out from a book after the fact that the snakes my friends and I were trying to catch were actually water moccasins, an endeavor that would have ended poorly were we ever successful.
I think maybe the latest dumb thing I’ve done is decided to review on Unilocal every establishment I visit. I’m already hitting a wall. How do you meaningfully review a big box store? I mean, it has everything every other Bed Bath and Beyond has: things for your bed, your bath and also your… kitchen. Knives, cookware and crockery and whatnot.
A decent store for essentials but it’s often dangerously close to being an «as seen on TV» store. In the plus column: no sign of snakes OR pesticide trucks.

Ooohhh, lookee here in the severely discounted section! They seem to have a nice, insulated picnic basket on sale for $ 9.99 down from $ 39.99 because it’s missing some silverware… Lemme just take a gander and see what it’s missing…
Hmmm. The plastic forks are all here… And the spoons… And the knives… And the plates… And the cups… And the… Wait, every single piece that is supposed to be in this set is present and accounted for. SCORE! Alyson gets a sweet ass picnic set for $ 10 because someone else is too stupid to count!
On a more informational note, Mitzie’s right — things really aren’t where you expect them to be and the sales staff is either super helpful or impossible to find. It does seem that they keep a decent stock on the items they advertise in their circular, which is really nice when you see that must-​have item and «must-​have» it immediately (hello dark brown storage bench with tray and two additional ottomans… come to mama). Unfortunately, navigating a cart with a big box o’ ottoman through the narrow aisles that are crowded full of other crap is an exercise in frustration.
The prices on some items are great, on others I know I can find it cheaper elsewhere (say, at Target right around the corner), but when I see those items in the circular beckoning my name, it’s nice to know I can have them in my possession within a half an hour (who doesn’t love instant gratification?) and that I will always have that damn coupon!

Highly suggest you frequent this store so you can fill your home with more Guangzhou gadgets than God made Chinese themselves. I think this store must call China, Inc., and say «Gee, could every single one of you make something with a UPC code and send it too us so we can have more crap? We really need to beat Wally World at this so make it in pretty colors too. No beige for us, no siree. We want lots of pastels and primaries to wow the unwashed in here pronto. You should see their eyes bug out at red tableclothes and purple bedding to go with their green throw rugs. We need your inventory now!»
So don’t miss this store. If you can still see the chair mouldings in your house, you are really short on crap.

For all my bed, bath, and beyond needs I come here, ok not really but I do come here for kitchen gadgets and bathroom stuff. This store is always a little messy, things aren’t always where you expect them to be. Or you might find the box to what you are looking for but it’s empty and it’s the only one and no one can seem to find the contents, which can be annoying.
The sales staff is hit or miss at Christmas time they are not that friendly or helpful but during the rest of the year they seem to be pretty ok. If I can’t find what I’m looking for (minus the empty box) they are always willing to search other stores for me and have it put on hold or shipped to me which is nice.