I went there on Wednesday, October 12, 2011 early morning! Short order, short on service and more! The first morning I was in Downtown Seattle, I didn’t know my way around. I figure, I eat some bagel, then get out and find more stuff goodies. $ 3.03 for such awful burnt tasteless bagel. I almost broke my teeth eating it(look at the photo). I exchanged it for another one but they burnt it on the bottom. :( The white lady with glasses was sooooooooo rude, she rolled her eyes, & gave sarcastic comments. Finally, the Asian lady joined in and talked about how bad these new bagels, they burn easily(while I was standing in the store). I didn’t go back, I walked by all day, I didn’t even look at the store(because it located in the Sheraton Hotel). Who cares about $ 1 orange, nasty looking $ 6 Sandwich. Just go to Kress Supermarket on 3rd Ave(only a few blocks away).