Lucky Brand

Couple things to know about me first:
1) I almost never post reviews
2) I hate jeans shopping
So if I post a review about jeans shopping, I mean what I say. Fallon was fabulous! Very helpful, very attentive. Every pair of jeans she brought me fit better than the ones before. And they had boot cut jeans (oh, how I hate the skinny jeans trend that won’t die).
This was my first time shopping for jeans anywhere nicer than the Gap or used clothing stores and I’m convinced it was worth it!

The store may be fine, but i ordered two graphic t-​shirts from the web site. The worst quality t-​shirts i ever had. After a few washings the logo on one faded to nothing, and i can’t stand the thin flimsy feel of the shirt.

Vanessa was AWESOME and gave me some sound fashion advice and was fun to deal with she also fishes in Alaska

Heidi (sp?) the manager is wonderful. She helped me figure out a return in the nicest way possible. I just wish they brought the sweetnlow style back…

I’m a loyal Lucky Jeans wearer. Something about the cut of their jeans is the best fit for me, so I currently have about ten pairs. I went in the other day to get a pair or two for the summer, and Lisa helped me. She was by far the best sales lady to ever help me at any Lucky store. She was super helpful with getting me some different styles to try on, and recommended these super cute shoes to go with them. Shoes that I don’t think that I would have considered otherwise. Thanks Lisa for all of your help.

I seriously needed some new clothes. especially jeans. I went to Nordstrom and tried on every pair of super expensive designer jeans they had and none of them looked good. A friend of mine told me to check out Lucky Brand so I did. I had a total BLAST! I got everything I needed from them. Lisa and Elenor worked with me and they were so much fun. They made me feel very good about myself. I will go back!

This store is amazing! I would recommend going when Lisa is working. When we went on a Saturday evening, we were lucky to be greeted by her and helped by her. I was looking for skinny jeans and as soon as I shared the qualities I wanted, she grabbed a few for me. Once I tried them on, she gave me honest feedback (fit like a glove) but also brought a few more so that I could see what other options are available. I ended up liking the first one I tried on but was also curious about jeans at another store. When we mentioned this to her, she was absolutely fine with it but also sure that we would come back. She said that in a friendly way, though, and she was right! After visiting another store, we headed back and she welcomed us back with a big smile.
There was a promotion going on for 50% off a top with jeans purchase, so my husband started looking around the store. Lisa had mentioned that this promotion applies to leather coats as well so he looked at one and it fit so well. While he was thinking about it, Lisa brought over some jeans for him to try on. The entire time, there were customers coming in, and she was always extremely friendly and helpful to every single one.
In the end, we got my skinny jeans and my husband got the leather coat. We probably spent a good 45 minutes in the store but like I said earlier, Lisa made us feel comfortable and appreciated as customers. She really is a great saleslady and we were just really lucky to be helped by her. Thumbs up to Lisa!
(BTW, we love our purchases!)

Nice clothes — but way overpriced. Staff is too pushy to make you buy more than one item

Nice looking clothes. Very cute tees.
Smooth friendly staff. Not hovering but available.
Prices a bit higher than I was looking for at the time, bu tI so appreciate a roomier and easy to deal with staff.

Buying jeans is such a pain in the butt, especially if you’ve lost a bunch of weight and have no idea what size you are now. After trying on something like 20 pairs at Macy’s, it became apparent that my holy grail was a pair of Lucky jeans in a size Macy’s didn’t have. So I had to schlep all the way to the Lucky store in the U-​village and it sucked but it was worth it because in about 15 minutes I walked out of there at least $ 100 poorer but with great jeans. (Bonus: the jeans shorten a bit in the dryer — as the salesgirl told me – which saved 5’3″ me from having to get pants hemmed for the first time ever.)

Wow, here comes a really long and in-​depth analysis of me, a red-​blooded American male, a true man’s man, the kinda guy who likes his beer cold and his American-​made truck with single digit MPG, and my Lucky Brand Store jeans buying experience.
I had wandered in here while getting my Mac Book, uh, I mean, deep fryer repaired at U Village.
It turns out they were having their half-​yearly sale with an extra 25% off in honor of when MLK Jr marched so that every man, woman and child could have cheaper designer jeans.
The result was that certain styles were a whopping 5/​8% off and I had fantastic help finding a nice new pair of jeans and snagged some khakis too while I was at it.
Now, if the story ends here, great, fantastic, 4 star experience and I happily go back to watching the Ravens game while wiping off Doritos crumbs on my new pants.
EXCEPT that my «Wide Load» American rear end ripped a nice dignified tear straight down the back pocket of the khakis I snagged after a mere three wearings.
The manager briskly informed me that a refund was out of the question upon return. An exchange or store credit was the best I could do. I searched and again had great help attempting to find a more reliable replacement, but alas, no jeans emerged as a clear winner, and they were ¹⁄₈ more expensive than before to boot.
If they could have bent the rules to let me return the defective pants (I promise I wasn’t sandbagging sizes) LBCS would earn 4 stars in my eyes, maybe more. But now I’m waiting for the next holiday sale to roll around in hopes of cashing out this piece of plastic I have in lieu of pants.

Lucky is the only brand of jeans that I will wear. I am stubborn. Or loyal?
Lucky has a half off sale twice a year. I usually wait until then to purchase jeans. I went this year and picked out a great pair.
They ended up being full price, of course.
The really (really) cute salesdude made a point to research if they would go on sale within the next thirty days. They didn’t. But I bought them anyway.
Everyone there is always really friendly and accommodating to all my needs. Really. I go here at least twice a year, even if it is in U Village.

Love Lucky Brand Jeans. Sadly I do not fit mine anymore. But today, I discovered that Lucky Brand Jeans offers maternity jeans. Really!!! Wow. I got a little choked up, dreaming of wearing my favorite Lil Maggies again. They didn’t have any in this store to try on. But, the staff was very nice about calling around to see if the other locations had my size. I’m forced to go online. But I’m happy to know that once I’m done growing this person, I will be able to come back to this store. At least, I hope I will be wearing my jeans again.