RainCity, CPA PLLC

If i could give these folks 10 stars I would. They are honest, knowledgeale and genuinely care about their clients. Feels like i am calling a friend each time I Call Jordie or Jessica. RainCtiy CPA has broken the mold for a CPA firm. Don’t hesitate to reach out to them. They have saved me thousands!
Danny

Based on a glowing review of Jessica from some friends of mine, I called Rain City CPA when it was time to file my 2013 business taxes and met with Jordie. If this had been my only interaction with them, I would have given them high marks, but I’ve since had TWO less than stellar interactions with them.
During the course of doing my 2013 tax paperwork, Jordie suggested that he refile my 2012 taxes for me, because it looked as though I could save some money. Who doesn’t like the sound of saving $$$? It would have to wait, Jordie said, until after corporate tax season, then he’d submit the paperwork for me. Internally I did somersaults, resolved to thank the friends who’d recommended this company.
I waited. And waited. And never heard from Jordie. A few months after our meeting, I emailed a reminder to refile my 2012 taxes, and hadn’t heard from him a week later. So I called him and left a message. Over the course of 1 – 2 months I left several messages and emails, without hearing back from him. When he DID finally get back to me, he apologized profusely, blamed the new front desk person, and promised he’d send me the paperwork. Except the paperwork didn’t come. I called and emailed some more, and when he finally got back in contact with me, he apologized, blamed the front desk person AGAIN, and said the paperwork was coming. When it DID come in the mail, Jordie didn’t charge me for it, which was at least something. I chalked it all up his being caught up in corporate tax season, and resolved to forget about it.
But THEN I needed Jordie to do my 2014 taxes. Due to LOTS of life stuff I was filing late, but I had filed my own extension. I left Jordie a voicemail in July to make sure they’d be able to file before the October deadline, and to ask if I should use their email system to submit the paperwork. 2 weeks later, NOTHING. So I called again. And the following week, I emailed. Then I waited a few days and left a message with his receptionist. It’s now midi-​August, and I haven’t heard from him, and I’m fed up with trying.
I’m not sure how this company stays in business if they are unable to respond to their clients. The message they send is that they are too busy to respond. In my own business, if I didn’t call clients back promptly or answer their questions, I wouldn’t stay in business very long. It’s frustrating to rely on another company for services to run your business, and then have them go MIA repeatedly.
If you only need them to do 1 thing for you, this company was great. If you are looking for a regular accountant, I’d highly suggest going elsewhere.
FULL DISCLOSURE: The original friends who spoke so highly of Rain City CPA are surprised with my experience, and stand behind their review of JESSICA, who they say answers their questions promptly. I did consider switching to Jessica from Jordie, but at this point am super fed up with the company.

I really like how they operate, empowering, friendly, happy to work with where you are at.
We’ve had our taxes done with them for two years and I just registered my first business in Washington thanks to Jordie’s handy business todo list he gave me while we were doing our taxes! Before that I was cycling around and around trying to figure out what to do.
They’re legit, down to earth, they’ll get you the best outcome they can.

I went in to RainCity to get my increasingly complex tax situation figured out. I had a great initial consultation where it seemed like Jessica would be able to take care of my needs, and more than pay up for her fees in tax savings. We came up with a clear plan of attack which included 1) filing an extension for the current year and 2) filling amendments for previous years.
Jessica completely failed to file the extension or amendments, missing the IRS deadlines, and ultimately costing me thousands of dollars. I’m not sure how the ball was dropped on this one. I was leaving the country for over a month, so I emailed on ⁴⁄₈ to confirm the work would be done. I have a reply email from ⁴⁄₁₁ where Jessica says: «I’ll file an extension and have that finished as soon as possible!»
Nothing was done. It is shocking and the biggest disappointment I have ever experienced with a professional service provider. If you cannot trust a CPA to file a simple extension in a timely manner, I’m not sure you can trust them with anything.

My spouse and I have used RainCity CPA for the last two tax seasons. I am also the sole proprietor of my own business, and my spouse and I were newlyweds when we found RainCity CPA. Throughout these major life changes, Jessie has been able to give us some very solid advice and reduce the overall stress associated with tax filings. RainCity is also listed as a tax resource by the Pride Foundation, and we can attest that they thoroughly understand LGBT same-​sex marriage tax processes. The folks here are extremely professional and communicative.

Because if their failure to correctly figure out my taxes, I was fined by the IRS and owed more than 3 times the amount in which they had me paying. When I informed them if this, I never received a response.

I’m starting a new business and was hoping to have a professional handle the preparation of getting our accounting and bookkeeping services in order, as well as providing a consult as to whether, given our business model, we should form our LLC in Seattle or elsewhere. I made it clear that I just wanted it handled, either through a member of the team at RainCity or a referral to the appropriate legal counsel, etc, for getting the business established.
I sent an email to RainCity asking which, if any, of these services their firm would be able to handle. Melissa’s reply made it clear that they hadn’t read my email, asking if I needed my taxes for 2013 done (I didn’t mention 2013, the biz didn’t exist in 2013, where did she get 2013 from?). They offered me an hourly rate and a consultation. I asked again — which of the services that I need will you provide, and can you provide an estimate of the number of hours?
Still, Melissa insisted on a paid consult just to tell me if they’re even capable of performing the services I outlined.
I’m not going to tell RainCity how to run their business, but I certainly prefer my professionals to provide estimates and a description of their services. I felt like nothing I said was being heard, and even after 3 emails I wasn’t really able to discern whether or not they’re more comfortable as bookkeepers or tax consultants.
My last email to RainCity expressed my frustration, stating «I’m still curious to know what level of consulting you can provide outside of tax prep, and if you can’t answer that question as I’m shortlisting consultants, I’ll have to go somewhere else.» Their response? «No problem.»
If I treated clients like this, I wouldn’t have any. In a city with so many startups doing so many different things, I suspect there will be tax professionals out there with a little more gumption. The search continues.

My wife and I opened a business and needed help with our taxes. Jordie was amazing. Friendly, approachable, and extremely knowledgeable. In two hours, we were done with our personal and business taxes. We will go back every April!!!

We moved this year from Michigan, which has a state tax and doesn’t recognize our marriage, and where we own two rental houses, to Washington (no state income tax, recognizes our marriage). Jessica made the preparation of five returns (one joint federal, two single federal to use for the Michigan return, and two Michigan returns) a breeze. She also saved us thousands of dollars. She is fantastic, worth every penny, and should probably be given some kind of award for general awesomeness.

Why 5 Stars? Simply, the folks here are the best! Jordie has consistantly been cutting edge and is always there to walk me through the sometimes confusing world of CPAism (my word, not Webster’s). He has been invaluable to me and my husband in light of new tax laws pertaining to same sex marriage and processing our tax returns as Married, Filing Jointly. He and his business partner, Jessie and the staff are top notch.

We sent an hour or so with Jessica at RainCity CPA yesterday, our first experience with an accountant for our business. She is fantastic! Saved us money, explained complex tax laws in language that we could parse, and was remarkably affordable.
If you are looking for help with your taxes – business or personal – I hereby offer my highest recommendation!

Rain City CPA is fantastic. Jessie sat down with me and taught me a lot about how to set up Quick Books and how to keep things organized for my business taxes. She also does our personal taxes and saves us SO much time and headache. Recently we were audited by the IRS and before I had a heart attack about how much we supposedly owed, she assured me this was not the case and got it handled. The IRS ended up owing US money. Sweet! Best of all, their prices are so reasonable. I can’t say enough great things.

Jessica at Rain City is amazing. She has counselled me on ways to structure my business for the best protection and savings for my tax bill each year. Jessica is very responsive and knows all the latest tax laws to help you make better decisions with your finances. I highly recommend Jessica for anyone that runs a small business like me!

As the owner of a local business, I was looking for a knowledgable accountant with good communication skills with an office in the area. After reading the other reviews on Unilocal,we hired RainCity for our year-​end taxes and general check-​in on our bookkeeping. All of the reviews were accurate and we were thrilled with the service we received. Jordan and Jeff are excellent at what they do and are so down-​to-​earth and «normal» about it. We’ll definitely be going back to them for our accounting needs going forward.

Our experience with Jordan at Rain City was fabulous, and similar to the other two reviews. After several years of stressful tax seasons and never fully understanding the process, I am so stress-​free knowing our taxes are in Jordan’s hands — and he is easy to talk to, too. He takes extra time to teach and educate about lgbt laws, tax laws, and more. He has an awesome Mohawk and a smart and down-​to-​earth personality that make it even more fun to talk about taxes. We’ve recommended him to friends and family without hesitation.

Ok folks, rarely do I have experiences that leave me so overwhelmed with appreciation as my tax re-​file did when I took it to Rain City CPA. This company is excellent, as good as it gets.
If you think you are getting taken care of with Turbo Tax, or any other big-​name heavy-​advertising-​during-​tax-​season company, just wait until you call Rain City. They are extremely efficient, expertly knowledgeable, and unbelievably affable. Seriously, Jordan is one of the friendliest people you will ever meet. And, if you have other needs, like bookkeeping, payroll, or help budgeting for future business expenses, you really need to give them a call.
Highly recommended. You will be glad you called them!

Found Rain City CPA through a Lambda Legal workshop and could not be more pleased! Jessie and Jordan (the owners of this business) are recent graduates from UW and as such, are super knowledgable about current tax laws. They specialize in Taxes/​Accounting for the GLBT community (and all the associated issues, including Community Partnership laws, income splitting, etc.) but are great with other issues as well.
Their rates are extremely competitive, and they even gave us a discount for the time they spent doing the income splitting, as they believe it’s fundamentally discriminatory. Jessie was super fast with our taxes, very professional, and made it fool-​proof. Our tax forms were mailed back to us with instructions on where to sign and were already addressed to the IRS.
We’ll be sending everybody we know to Rain City CPAs and will totally use them again next year!