Seattle LX Limo

Got my weekend in the NW started on the right note! Made reservation with Alex and was very excited that they did have availability since I called one day in advance. Driver Osip met me at the airport and took me to my hotel in Seattle. He was very professional, dressed well and had wonderful recommendations for lunch place. Also upgraded for free to an SUV instead of sedan car. Great service! Thank you!

I wish to provide a very excellent feedback about the service we received for our three day event. I know this was a challenge to get scheduled, and am incredibly impressed by the professional service we received. The event is very important to the department and so many people are now aware of Seattle LX Limo and we will certainly use your company in the future.
There was specific positive comment about the driver Alex– our group wanted to make sure you were aware of how he went above and beyond to make the event a success. David was also mentioned as being very good setting all this up.

I cannot say enough good things about the service I received today from Joseph. He was early, courteous, helpful, and had a fabulous clean car. He even scooted the passenger seat way up so I could stretch out my legs. Add to that the fact that I had my own butt warmers, and you’ve sealed the deal. If you have to get up at 4:30 am to catch a plane you should defiantly call this company. What a wonderful experience it was to travel with Seattle LX Limo.

Great service. Driver Joseph was exceptional and very professional. Car was clean with bottled water and magazines/​newspaper up to date. That was great because drive to Olimpia thru Tacoma was very slow.
On the way back to Seattle I noticed that he actually washed outside and cleaned inside his car and also restocked bottled water while waiting. Car looked like it was new. Thank you Joseph, and I’ll be using them again i future.

Terrible business practices.
I had no issue with the driver or the actual car itself, but when I got the bill, they had tacked on an extra 30 minutes to the initial quote, added on extra gratuity, and increased the gas surcharge, which came out to about $ 75 more than the initial quote. When I pointed out the discrepancy between the final bill and the initial confirmation, I was informed that they charge from when the car leaves the garage to when it returns. This would have been fine with me, had they made clear up front that 30 minutes of the three hour minimum would be dedicated to the driver’s commute to the pick-​up time and from the drop-​off time. I could have adjusted my schedule appropriately, as I did not actually need to be shuttled for the full three hours. Instead, they waited until after the fact to tack on the extra charge. I sent an email pointing out they were not up front about the way they bill and asked them to honor the original quote they had given me; I got no response. They ran my card for the full amount without any attempt to resolve the issue. Though the quality of service from the driver was great, the shady way these people do business leaves a bad taste in my mouth. I will NEVER recommend them to anyone.

I was appalled at the customer service I received from this company. They bullied me into making a reservation and when I felt uncomfortable and cancelled it the very same day they charged my credit card the full amount due! Also their prices are twice that of other companies in the Seattle area.