West Seattle Computer Repair

Caleb was great! Within an hour of calling him on a Saturday he came to my house to pick up the computer. He emailed me each day with updates and had the computer fixed by day 3. His prices were up front and very reasonable. Next time we have a computer issue we will definitely call him again.

Highly recommend Caleb from West Seattle Computer Repair — I found him after reading some of the online reviews and couldn’t have been more pleased. Outstanding customer service, super quick and convenient (he went out of his way to meet me for drop off and pick up), knowledgeable, trustworthy, thorough, and reasonably priced. My HP laptop died, and Caleb was super helpful in explaining my options, helping me choose a new laptop, and transferring all my data. He made the whole process very quick and easy. I was really impressed!

in response to Horatus … you mentioned Hans so i think you meant West Seattle Computers… which is on California Ave in the junction

Hans was extremely helpful, knowledgeable, and very generous with his time… I am computer illiterate and he was able to fix my problems within 20 — 30 minutes and was kind of enough to not make fun of my ignorance… thank you!!!

I had a computer that would not power on, and I was in the process of moving and didn’t have time to deal with it myself. I called WS Computer Repair after finding their website and other reviews. Caleb was great. I called him on a Saturday, and dropped my broken computer off with him, and barely made it home before he called to tell me he had fixed it. When I returned to pick it up, he offered to show me what had broken and how he had fixed it, which I thought was great. And then, he charged me half of his standard fee because it was such an easy fix for him. What a great experience – I would not hesitate to recommend WSCR!

I am really reticent to review this business for the sole purpose that I want to keep this best kept secret all to myself!
I have had the unfortunate experience of needing a computer repair three times in the last 4 – 5 months.
The first was at my place of employment — a veterinary medical facility where the computer which runs our digital dental radiography equipment crashed on a busy weekday morning. We called Caleb at 8:30 AM and he was IN OUR OFFICE by 9 AM. Not only that, he had the problem diagnosed and fixed (including supplying the part — it was a hardware problem) by that afternoon. The bill was slightly over $ 100. YAY!!!
The second time I used Caleb was near the beginning of October. This time I needed help for my home office. My spouse runs a small business and we were up against a tax deadline. The hard-​drive failed and we lost a lot of data including payroll records, client invoices, etc. Yes, we do have back-​ups but not every single day (and we use these files every day). I called Caleb at the end of the day Friday and he agreed to take our computer Saturday morning. We dropped it off as planned and he was able to recover ALL the data and put it on our laptop and let us pick it up on Sunday morning. How’s THAT for service? The bill? I don’t quite remember but I believe it was about $ 150.
The third time I used Caleb was just last week. My computer at my desk at work was acting wonky and all of a sudden I couldn’t even log on, then I couldn’t boot. Crap — another hard drive issue? Again, I called Caleb at 8:30 on a Tuesday morning and he was at the office by 9:15. To make a long story short, I got my computer back on Friday. Caleb had run multiple diagnostic tests and repaired/​replaced what was needed including the hard drive. He reloaded the operating system and retrieved/​transferred all data. He brought the computer BACK to my office and crawled around on the floor hooking it up. Did I mention that he fixed my sound-​card problem? I haven’t had sound on this computer EVER and now I do. Total bill? $ 229. WAY cheaper than a new computer which quite frankly, in this economy, our business cannot afford.
Caleb is a rare gem of an entrepreneur who understands that a successful business person has to not just know what they’re doing, but must also empathize with and serve the customer. In all three transactions I was totally convinced that not only did Caleb want to solve the problem, he wanted to do it in a way that satisfied ME — the customer. He was very organized, kept me informed about what what was going on, gave me choices about which way to proceed and gave excellent door-​to-​door service.
WSCR is a breath of fresh air! I know Caleb can’t be everywhere at once, but have no doubt that he will do his best to resolve your issue without you growing any unnecessary gray hair!

Found them online and couldn’t be happier! My extended service plan at Best Buy had just expired and I took it to them where they said it would be $ 600 – 800 to repair. I brought it to West Seattle Computer Repair and $ 40 later my laptop is perfect!