Rhyne Design Cabinets & Closets

Contacted Rhyne in January, 2013 for bid/​quote. Took months to get bid. Placed order May 2013. Took 3 months to get designer to correct his mistakes in calculations and dimensions of cabinets before cabinets could go into production. Originally told cabinets would take 6 weeks to build, took 3 months. When cabinets delivered January, 2014, 3 drawers were cracked and a cabinet piece was missing. Finally in May, 2014 after numerous phone calls, cracked drawers were replaced and missing cabinet piece provided. Took 16 months from start to finish.

Horrible service. My dad called them for an estimate on one cabinet and waited 3 weeks then drove there and spoke with someone. After talking with this man he told my dad he would email him and estimate. 4 weeks later, today, my dad called and they told him they don’t have time. This is ridiculous, and they didn’t even have the business etiquette to call and tell him they couldn’t make it. Do not use this business.

Rhyne Design did all the cabinetry when we built our house: kitchen, dining room, 2 bathrooms, laundry room and a library. All custom work costing many thousands of dollars. One of the things they did was a set of custom medicine cabinet doors. However, when they were installed, the dry waller did a poor job of the area behind the doors. We wanted to have Rhyne Design rebuild the cabinets for us, covering the dry wall job with wood framing, at no cost to them of course. In spite of call after call requesting a quote they never returned our phone calls. In addition, when my husband wanted to purchase cabinetry for our wine room they also did not respond to calls even though it probably would have been around $ 8,000 to them. I guess it doesn’t matter how much you order or spend with this company, when the job isn’t huge you just don’t matter. Very poor treatment of former customers

I love Rhyne Design they did a great job on my cabinets. Richard helped me design all my cabinets and gave me great ideas that I would have never thought of. I highly recommend them.