Pamper Nails

This salon is under new management. The salon is all nice and clean. Everyone speaks English and very friendly. I think everyone who had a bad experience should give it another try now. Liners for pedi, clean tools in pouches, new carpet, paint, and importantly relaxing.

The people were nice but the work wasn’t that great. I have acrylics on and wanted the a fill with the gel polish. After wearing their gel polish for less than 24 hours it began to chip. Went back to the salon, I wanted to change the polish but the young lady got a little defensive. Long story short she repainted my nail with the same bad polish and I left. I won’t be returning. :(

New owners. Fresh paint. New carpet. Remodel in underway. Most affordable nail salon in Johnson county. John did my pedicure ($ 25) and he did a good job. He was a little rough but instead of bearing through it I commented on it and he immediately adjusted to make me comfortable.

Pros: great service, great nails when finished. They really make you feel like you’re a regular there! Nails last for a long time & they are very quick– no wasting an hr getting nails done.
Cons: nothing is sterilized/​sanitized. Including all nail utensils (dirty in a plastic pencil box), spa jets for pedicures were only wiped down between clients, and pure chemicals were used (strong smells). Also– a deal for $ 20 full set = $ 25. A 20% off for new clients was never given although advertised.

I had a Living Social coupon and it was supposed to be a deluxe
sugar spa, but it wasn’t and wasn’t asked if I wanted it. The polish
selection was low and lots of bottles were empty. I can say that I
had a very nice pedicure. They know what they are doing and are fun
to be around. If I go back, it would be to see them and know that I would
have good service.

Pedicures are supposed to be relaxing and I can’t say this one was. Here are the reasons why:
— I was left to soak for far too long. At first, the water was way too hot, but then one of the employees added a bit more cold water, but by the time I actually got my pedi, the water was cold.
–The employee who did my feet spoke almost no English. She was very nice and smiled at me a lot, but she didn’t understand me when I told explained how I wanted my toenails cut. She ended up trimming only one toenail and then just smoothed the ends of the others with an emory board.
–The nail technician seemed to be a bit less skilled than most at trimming cuticles, so it was a bit uncomfortable. She was also a bit overzealous in how she went about pumicing my feet. They came out mostly smooth, but it was not pleasant when she did them.
–The massage was very brief and that’s part of the reason I get pedis.
–The nail salon seems run down. The pedicure chairs/​stations are far too close to each other.
The positives:
–All of the employees were very nice and they all truly seemed to enjoy their work.
–My tootsies actually look really good, but unfortunately, since my nails are too long, I will have to have another pedi soon, or just clip them down and add a new coat of polish myself.
–They have a TV in there, but it was turned off. At lots of nail salons, they have a TV blaring at you which is not terribly relaxing.
–They have a Living Social deal for $ 17 which is a pretty good deal for a pedi.
I’m not sure I’d rush back to Pamper Nails, but I certainly wouldn’t avoid them, either. I was afraid I would have a terrible experience after reading the negative reviews, but my experience was really fairly mediocre, which was quite a relief.

I got the groupon for a pedicure. Called to make my appointment at 2. When I got there I had to wait over 20 minutes to get a chair and then another 15 min for someone to start my pedicure. When they did start the pedicure it lasted about 10 minutes and the polish was slopped onto my nails. I also didn’t like that they seemed to be reusing files. I don’t mind waiting if I at least get a good pedicure. The groupon might seem like a good deal but please skip this place.

I wanted to give a heads up about the «caliber» of business that this is. Last night I went in to get my pedicure, everything was going fine as the business owner did my actual pedicure, and it was ok, but not the best I ever had. She had to go and had a gentleman paint my toenails. Honestly, it looked HORRIBLE. I’ve never had to have anyone go over and around my skin with a brush full of nail polish remover to remove all the paint that had gotten on the skin, but I thought, ok. Well, I was going to deal with the rest, but the big toe on my left foot was goopy and disgusting looking. I asked him to please redo this toe before I left. I do know my toenail is messed up, so I didn’t expect it to look perfect, but not like the goopy mess it was. After asking this he said «Your toenail is f***** up, it won’t be perfect», at this point, I’m in awe and say «well I guess with a Groupon, you get what you pay for.» He then starts verbally abusing me with F words, B words and other assorted swear words, and then THROWS A TOWEL AT ME while I’m like are you kidding me. I go to show the voucher and have to ask him to step back, where he continues yelling at me and swearing and cussing as I ask someone else to break the additional money. At one point I actually said, if you throw something again, I may need to call the police, this is scary. He then keeps swearing and threatens to call the cops on me. Then I finally leave, in tears, and upset. I call the owner today and she defends him saying «I offended him, and hit a nerve» well, I get it, but the work was horrible, and I’m the customer. Additionally, she then says, well I will get you in a couple weeks, but no real desire to fix it, and places it on me for asking him to fix my toe. She took no real ownership of the situation, said she was sorry he treated me like that but I offended him. WHAT!!! I paid my hard earned money, to deal with this after something that is relaxing. YOu’ve got to be kidding me!!! So please know, this establishment IS NOT reputable. I’d love to get my money back, but she wouldn’t even offer that…

Got the groupon for the spa pedicure and I really hated it. The water was cold. The woman who did my service caused so much pain. She dug into my nail beds and pulled an unnecessary amount of skin. She filed my nails way too short and practically attacked my feet with an already used pumice. The «massage» was about 2 minutes of rubbing lotion into my legs.
I also came with my mom, and they didn’t seat us together, even though the place was empty. They had a terrible selection of nail polish, too.
I was relieved when it was over.

This was tha absolute worst pedicure I have ever gotten. What they call a spa pedicure was little more than a polish with a little torture beforehand. No apology for cutting me, but that also meant no cuticle work after the cut. Karen, I think was her name, was unable to even file the nail without abrading the skin, and the ridges were not touched. My feet were so rough i came home and pumice them myself. She didnt even cover the tips. She was also extremely rude and there was lots of what appeared to be construction debris and dirt right next to and behind the chairs. I sincerely doubt these people are licensed. $ 30? Please… painful and completely unprofessional.

I used a Groupon to try out this nail salon. The service of a Deluxe Sugar Spa Pedicure has a value of $ 35. If I had actually spent the full price of the service I would have been even less pleased.
First of all, this place is very run down. The remotes for the massage chairs no longer have the velcro on them and actually when you lift it just has the sticky residue from where it use to be stuck. The chairs have rips and tears in them. Overall the impression is that it’s just not clean, which makes you worry about how sanitary it is…
The girl who did my actual scrub was very pleasant, she just rushed the service. And when she was pushing back my cuticles it was fairly rough. The girl that was painting my toes was a little sloppy, she uses her nails to clear away the paint that drips down the side of your nail so it comes out sloppy.
I also got the impression that those that visit this salon were a lot of regulars. I was the only one getting a pedi and they had quite a few people getting manicures. One guys was complaining loudly the whole time about how the way they wanted their nails shaped was going to take him longer. It may have just been banter with regular customers but still came off as annoyed to me.
I use Groupon offers to visit various businesses that I may not visit otherwise and determine if they will get my service again. Unfortunately for this one I won’t be a repeat customer.

I’ve been going to pamper for about four years now. The employees are so welcoming and fun, plus it’s an inexpensive and quality salon.
I’m attaching a picture of one of Tony’s creations from today; not my nails but a neighboring client: halloween themed with incredible details!
Go to pamper and get pampered!

Dirty. Very dirty. Less than luxurious. Very quick. Polish still all over the toes and left it that way. She left a chip in the toenail, I had to ask her to clip it shorter. My heels are still rough, I could have bathed and lotion my feet at home for free. Waste of money and time, although not too much time. The best thing about this place was the cute little girl running around. Don’t waste your time and/​or money…

Had my acrylics done and couldn’t be more happy! I was a walk in who was treated like a regular. Heidi was super friendly and her coworkers were cracking jokes and chatting with everyone. Loved how nice everyone was there and my nails look great. Will definitely be a regular here!

Beverly L., I happened to be there for my first time when you called them today (I assume, since the content of your post matches up with what I heard)…they were very professional in handling your call and asked you repeatedly to help you make an appointment and to not name-​call. They have answered every time I have called them. On top of that, Chris gave me a great deal on a manicure in addition to my living social deal for a very relaxing pedicure. It is not a super posh place but they were so attentive, relaxed, and tuned in to me. I loved it. Really nice people.

This is the WORST company I’ve had the misfortune to deal with. They don’t answer their phone or return messages. When you do speak with them, they are extremely rude. Had a Living Social voucher, but I asked for my money back. I would NEVER recommend them to anyone. I will pay the extra money at an excellent salon rather than bother with them. Don’t waste your money with them. I read the other reviews after my purchase. Big mistake. Read all reviews before using them.

I moved this summer from California & found Pamper Nails through a groupon deal. I They do a good job.

I used a groupon for three pedi’s there. No waiting, always friendly. They did a nice job. I can’t complain. However, they are not very high tech. They took my paid groupon and penciled me in a notebook. I watched her. The second visit they couldn’t find me on any of the handwritten notes in the notebooks. They let me look through the notebooks but I couldn’t make heads or tails from the chicken scratch. There was no organization when writing down who had paid with groupon. They just had to trust me. I haven’t gone in for the third and last session but I hope they know I have already paid and I hope they can find me in one of those spiral notebooks. They really need to get more organized with their groupon payments. Simple spreadsheet will work fine.

Not very clean.

Heidi and Tony are the sweetest owners here. This was my first time here and they treated me like a regular. The place looks a little rundown but it looks like they are in the process of renovation so that looks promising. The only downside is it’s a tad expensive for an average manicure ($ 14). But I think I will overlook the price as the customer service here is superb. Definitely give this place a try if you are in the area.