Carter’s Babies & Kids

Customer service is not a priority at this location vs other locations like the Memorial city area. There are a few younger staff that do their job to ring up, but don’t expect anything else. No one greets you when you enter their store like other locations. Feels like I’m living on the East Coast! Where’s the friendly South?
Love this store for their constant sales with coupons and rewards money towards purchases!
Bought a jean jacket and it was ½ off the price with additional 15% off (had I remembered to use it) then my reward money of $ 10! It’s a great place to shop children clothes!
One thing I don’t like any of their locations, is that if there is a coupon to use– they don’t offer to customer towards the purchase. You either have to ask for it and when you do– they tell you that you need to bring your own. Well, if I honestly forgot it… why can’t you do me a favor and honor the one you have??? Some locations are NICER than others. There is no consistency in services at Carter.

Not all the staffs are friendly as previous reviews said. I’ve been shopping here almost a year since I moved to this area. There is only girl who is rude. When checking me out, she didn’t take out the addition extra % promotion until I looked at the screen and told her. It’s happened TWICE with this GIRL. I was standing to wait for paying and she was right there ignoring and I had to open my mouth and ask her to check me out. She always acts like she is the boss and you have to wait for her and ask her if she is available to check u out.

Very friendly staff. They were having a great sale the day we visited. They now carry up to size 8 for kids which is good. Carter’s clothes are good quality and hold up to kid abuse. They last and don’t fall apart compared to some others. We will definitely be back again.

Love the clothes and the sales! Clean store and friendly staff:))