Bath & Body Works

Even do the prices were good customer service is bad at the time of paying cashiers keep taking to each never made eye contact feel completed ignore will never come back I won’t recommended ether

Love how the girls on the floor are happy and useful they don’t follow you around the store like your lost. Came in for a mist that I guess they only carry in summer (how sad my bf loved that one lol), okay all well then decided to see if I liked anything els found something agh as I’m checking out the girl was nice but seamed a bit confused on how to cash me out, recounted my change like about 4 times.

This location is closed right now. No explanation why. The sign in the mall actually says «coming soon» even though it’s in the same spot it always has been. Very disappointed since I drove all the way down there for the Semi-​annual Sale. This is the worst time for them to be closed. When will it be open again?

Thank you Kevin for all your knowledgable assistance! My boyfriend and I were standing there not being able to make a decision and Kevin came to our rescue. He was not one of those hovering or annoying sales people, he was sweet and just tried to help us with our decision. He was not pushy about trying to make us buy things we didn’t need. He knows the product line and the quality of the items he is selling which was incredibly helpful. If you need ANY help, go see Kevin. I wish Kevin would teach other people customer service skills because he just raised the bar.

I super love this place! I love it specially of they have a good sale. I collect most of their candles. They used to be at the second floor now they moved to first floor next to bloomingdale. I went here today to get something for my fiancé the asian lady who was working was friendly until after I paid and just asked for a paper bag because she gave me a plastic, she gave me an attitude! It’s just a freaking paper bag. I’m sure the price of the bag is nothing compare to the $$$ of the product. The manager should train her for her customer service!

I love this store… oh the smells… they are just so amazing… they make my nose hairs sing! Right when you walk in its overwhelming. I am addicted to their candles and on this particular day they were $ 12 normally $ 20 each!
The cool thing about Bath and Body Works is that they have a different item that goes on sale everyday before Christmas. One item like candles, air fresheners, or a certain lotion, which sells for a crazy good price! The sale only last that day and the item usually sells out. The best way to find out what the sale item is going to be, is to look on their website daily so you will know which item is going on sale for the day!
I love that they provide clear wrap and tags that go with their gifts. They have all different type of gift sets and are the perfect place to pick up a gift for an occasion.
I would have gave them 5 stars but I was a little disappointed in their policy regarding coupons they give out during Christmas time. The coupon is spend $ 10 and get a free item that is up to a $ 13 value. However I found this misleading because almost every item is on sale in the store. So when I picked out a $ 12 candle as my free item it didn’t apply. I think when one reads this coupon you believe you will get an item that cost up to $ 13 not what was once $ 13. It was very hard to even find anything I wanted to use my coupon on.
However they offer other coupons with $ 10 or $ 20 off purchases which is really awesome. Customer service is always great. On this occasion, Molly was very nice and extremely helpful!

5 bucks for their aromatherapy lotions had me coming in twice. Great customer service. Great pricing on the lotions from 5 to 15 bucks. Only complaint us they didn’t have a specific lotion I wanted. Super inconvenient. They should creat the lotions and creams and body washes in the entire aromatherapy range not just some. Also going to try their fragrance sanitizer. My chiropractor uses it and I love it!!!

Absolutely LOVE this B&BW location! It’s quite big, and has about 3 different sections of the store. The entry-​area has all of the usuals, such as body lotions, shower gels, body mists, etc. of all the seasonal scents and the signature collection. To the right is a room that is ALL ABOUT FRAGRANCE, especially CANDLES! Definitely my favorite section of the store :) They have all of the different candles in various sizes, candle accessories, wallflowers, etc. In the third/​back area they have all of the spa/​skin products, and little items like the mini hand sanitizers, fuzzy socks, lip balms/​gloss, etc. The cashiers are also located back there.
I came here yesterday and totally YOLO’ed on the 3-​wick candles. They are normally $ 20 each and yesterday ONLY they were $ 8 each! I also had a 20% off coupon which made my total amount to about $ 56 for 8 candles. The girl working at the counter was super nice and double bagged my candles and ALSO put them on crates inside the bag so they would have optimal protection. I was really happy about this because I’ve been to another B&BW location where I was CONVINCED my bag was going to break because the 3-​wick candles are kind of heavy. Thank you, girl who works at B&BW, for really protecting my precious candles!
TIP:
Subscribe to their email blasts to keep up with all of their amazing sales and discounts!
They also give out coupons when you make your purchase and they are always super helpful! Whether it be $ 10 off, free item up to $ 12, 20% off, etc. I’ve gotten them all :)

I love this company for an amazing customer service! They are always upbeat, super helpful and friendly! They are very consistent with that. I always buy there body creams. They constantly come up with new collections! Simply amazing!

While I do consider Bath & Body Works the Old Navy on the chain of fragrance body products, I do like them. I have really sensitive skin and for some reason I’m not a big fan of their shower gel or body lotions — although some smell nice. I do love their True Blue Spa line but something about their fragrance products tends to irritate my skin after too much use. They have some decent body sprays if that’s your thing but I do really like their antibacterial hand soap. We come and stock up on a bunch when they are 5 for $ 15 and keep it near every sink in the house. I also enjoy their candles, they leave rooms smelling nice even when they aren’t lit. Great little stop for inexpensive gift giving/​stocking stuffer options.

I wanna only give then 2.5 stars… however since we can only rate with whole numbers and to me the glass is half full… there you have it. Now to the nitty gritty… Over aggressie sales girls were a huge turn off. The store was clean and they had everything a girl could need except more annoying girls nagging at her. :-(

I know, I know. this is a chain store… but I truly do LOVE this store. I have always found the staff (at any of the ones I have been to all over my area) to be friendly and helpful.
I love the variety of products. And they do have some really GREAT sales.
So, yes. it is a chain store. but I am a fan and I will keep shopping there.
The only negative thing about them is that they sometimes retire scents that I really like. :-(