Safeway Food & Drug

I just have to say that the manager should know that when they run a great special in their ad that they should make sure they have plenty on hand. For example they had 18 ct eggs on sale 2 for $ 5. Get there the same day the sale starts and guess what… no eggs. All the manager has to say is «come earlier»! How about prepare in advance for a big sale. It wasn’t just this sale but EVERY sale there is it seems. The lines are beyond horrible and the scheduling obviously isn’t done around the sales. Way down on the list with Walmart. Please can someone get us a Fry’s up here!!!

We do all of our grocery shopping here I’m actually probably stop by for a few things three times a week or so. Their meat department is great can’t find better quality and cuts up here anyways. The store is well kept messes are cleaned quickly. However certain nights the lines are awful with 5 – 6 people in each line they choose to only open 3 of the 6 registers. And the lines back right into the aisles which makes it chaos for people still shopping, and to make things worse often times you see other employees elsewhere doing minor things or the manager standing talking with another customer/​employee when lines are long with half the registers open it’s annoying but let’s be real it’s Safeway or Walmart in show low and Safeway is a little cheaper with better produce/​meat.

Charlie was very helpful.
The PHARMACY is super efficient.
This SAFEWAY is 5 STAR.

The customer service in here is bad. When there are 84 people in line and only six registers of which only two are open, get a clue. The the mouth breather cashier girl who looks half asleep may be wearing the dirtiest most wrinkled white shirt I have ever seen. Oh look the 97 year old woman in front of me is writing a check, oh joy!

I’m bumping it up a star since I went by there again and the stuff seemed straightened out.
I still am put off by a checker that would not say «thanks, I’ll get someone to check it out»
I was clearly not helpful in her mind, I was someone that cracked the seal on the normal check out process and gave her an opening to complain about customers and shortstaffing. My concern, was of no concern to her.
The Starbucks girls are GREAT though, friendly and happy.
4 Stars for those girls!!!

This is probably the biggest Safeway I have ever been in. The ceilings never seemed to end. Like a Costco but a Safeway with out the pallets of goods everywhere.
They were doing a lot of repairs on the exterior too. They must be doing good because they had painters and welders doing all kinds of stuff.
They only had one bathroom from what I can tell and it was very clean but shabby at the same time.
I don’t know if no one in Show Low works or not because there were tons of people walking around too. Young, old you name it they were hear grocery shopping.
I bought a few items to cook dinner for my grandparents and went to the self check out.
The watermelon I wanted to buy wouldn’t scan and the woman looking over the self check area said type in the number on the bar code. I did it three times and she was no where to be found.
I figured out how to do a search for an item. I found watermelon and I don’t know if it was the right price I just wanted to get the hell out of there by that point. She was really snotty and rude. I probably went to junior high with her but couldn’t tell.
Also there was no shade to park my car under for my dog while I went in. I had to park in the Kmart parking lot next door. They need more trees. Luckily it wasn’t that hot outside so we were fine.
Biggest doesn’t always mean better.