Preference Properties

Great company to rent from.
Their houses are priced better than any others we could fine and infinitely cleaner.
Don’t get me wrong, they require you to hire professional cleaners upon your departure, but that’s a fine trade off to move into a pristine home versus the other dumps we looked at in SV.
They were always responsive and rent payment was incredibly easy with auto pay on the website.
Absolutely no issues and would recommend for those who are looking for nice rentals and will leave the house in the same or better condition than when they arrived. We receive the full security deposit back because we took care of the place, which isn’t much to ask for.
Would definitely recommend.

As a homeowner myself, I expect a very high status of standards when I look for someone to manage my property.
When I moved to Sierra Vista, I was thrilled that those same expectations are with Preference Properties.
I understand that there are those who have been less than excited with their time; however, my experiences have been quite the opposite.
We were able to quickly rent and move in, given our needs they made sure we were able to see the house at a bizarre time and file paperwork in a rapid turnaround. They provided us with a list of expectations for maintenance and as a homeowner I think that’s critical to minimizing repairs due to neglect later on.
Nancy has a great personality and is very professional in every interaction, she is prior military and it shows. She works hard to protect her renters, buyers, and homeowners and I think her company has many more satisfied (but not as electronic) clients than are reflected here on Unilocal.
Decide for yourself but I openly trust my rental experiences to Preference Properties.

Where to begin, the house that we rented for a 14 month period was a great solid house in a safe quiet neighborhood. The costumer service that we experienced however was not so great. My husband and I were very disappointed by the manner in which the owner and staff run their business. We paid our rent on time every month and we kept the house clean and maintained. Our philosophy has always been to leave a place better then you found it. Once my husband was transferred we informed the owner that we would be leaving, this is when the fun began. We had to hire a private house cleaner, carpet cleaner and pest control from an approved list. We were told that if we went with one of the vendors this could cover both carpet and house cleaning. The cleaning bill alone was $ 500 for a house that was clean and no damage. The pest control was $ 45. Preference properties requires a receipt from each place and when I asked why I was told that the company could charge us double the cost. During the walk through the owner went through the house touching every surface. She told us that the cleaner would have to come back to clean the house again. The ceilings at the house are high ceilings and we were unable to change the light bulbs. We did however buy light bulbs for the maintenance man to change them for us. We were told we would be charged for each light if they changed them. The landscaping at the house was a desert landscape with 3 bushes, during the walk though we were told the largest bush which was there the whole time we lived there was a weed and needed to be removed. We were again informed that if we did not remove the «weed» we would be charged. Once my husband dug it up he noticed there was a sprinkler system that ran to the «weed». Another thing to be aware of with this company is that if the 1^st of the month falls on a Saturday or Sunday you must have the check in their office that Friday. They do not have a drop box to drop off rent checks. My overall review is just to inform other families that the service we received was not good and to just be aware of hidden fees or charges. There are better rental companies in Sierra Vista who I am sure would treat you much better.

We did not end up renting from them (even though they had our favorite house) because the whole process they were extremely rude. The email responses we received came across as rude. We called to set up various appointments and were treated very rudely. Even after all of that, we still gave them the benefit of the doubt and set up an appointment to see 5 houses (all which we would have rented).
We were discriminated from the the very first time the broker (Nancy…I think that was her name) showed up at the house. She did not acknowledge us with a greeting at the doorstep, just started digging through her purse for the keys and was constantly on her cell phone during all of the viewings. We asked to negotiate one of the rent prices and we were denied by her, but after we had rented the price of the house went down on the website.
Needless to say we went with Long Realty, and they have been great to us.