Ohhh… How the mighty have fallen. I typically wait at least 10 minutes. My drinks seem to have not enough of the ingredients(like too much milk, not enough chai, not enough syrup), my cup do not runnith over. I visit this place only when in desperate need — you know how the 1st worlders get. And while I don’t need someone grinning in my face, a greeting is still nice. Bleh!
Zac C.
Place rating: 1 Silver Spring, MD
Some of the worst service of any Starbucks I’ve frequented. The staff is uninformed and lacks basic customer service skills. Save your money and go to a different location.
J L.
Place rating: 1 Silver Spring, MD
Starbucks typically has consistent, fair, and excellent service everywhere — be it in the United States or abroad. Worst service at this location. Unprofessional attitude from taking orders to calling for finished drinks. Considering calling corporate for bad service. I ordered a venti and it wasn’t even filled to the top. Don’t come here.
Kim K.
Place rating: 1 Silver Spring, MD
I cannot stand this location. Terrible service, out of many items, terrible service! Unfortunately, sometimes I need coffee and this happens to be the only place between home and the office to get some.
Edwin M.
Place rating: 5 Silver Spring, MD
Service is point coffee is on point, or maybe cause I know the baristas. lol but no complains on my side
X M.
Place rating: 4 College Park, MD
Great Starbucks. First of all they are quick– hardly ever have a line– and keep the place clean. The bathroom is also clean. Plenty of seating options with an area that looks like a living room with a coffee table and leather chairs. Open inside with lots of natural light. They also have outdoor seating. Most of the staff is friendly. Manager is outstanding. Good location for getting work done or just to vibe and listen to music. I really, really like the music they play.
James M.
Place rating: 4 Silver Spring, MD
Would give this location a 5 star review, however the past few times I’ve been here some of the workers have been on their cell phones wondering around as there is a line out the door. I know I’m just getting a coffee, but it is still a bit annoying to see people just blatantly ignoring a busy atmosphere. Other than that small annoyance this is a good Starbucks. Lots of room to hang on the sofa and chill with your iPad. They have never screwed up a coffee for me and they’re always in stock with food items. Some starbucks are always out of the breakfast sandwiches or yogurts or sandwiches, this location seems to always be in stock. It’s a great starbucks aside from one that one cell phone flaw in my opinion.
Preeti P.
Place rating: 4 Jersey City, NJ
Better than average Starbucks outlet. No snaking lines, plenty of tables, well made coffee.
Laurie K.
Place rating: 4 Takoma Park, MD
Love the 3 walls of windows: big, bright room with wooden tables/chairs plus upholstered sofa, chairs. Ten people here midweek lunch. Very friendly & helpful. The shopping center has seen better days, but this is a bright spot for the neighborhood, which includes seniors from Leisure World.
Sara R.
Place rating: 4 Silver Spring, MD
Love this location! Very mellow and not as much traffic! Staff is friendly and usually speedy service!
A N.
Place rating: 5 College Park, MD
The best starbucks I’ve been to. It’s clean, tidy and welcoming. Their glass doors are shiny and spotless. When we were there, one guy bumped into it. Yep it was that clean. The quality of coffee they make is way better than any other Starbucks I’ve been to. It’s not over crowded. It’s an ideal place for students to study and have delicious handcrafted coffees.
E H.
Place rating: 5 Silver Spring, MD
Note that I’m rating this Starbucks against other Starbucks not against some idealized version of a coffee shop. I think most people know what they are getting into when they walk into a Starbucks and as far as that experience goes, I think this Starbucks is about as good as they come. The place is clean, the staff are friendly, and there is a generally good vibe among the customers: a nice combination of people who are grading papers, doing some reading, catching up with friends, and grabbing a coffee in between shuttling(chauffeuring?) kids between sports practices, play dates, etc. Because this Starbucks is up in the Plaza del Mercado there is always plenty of parking out front. I mostly go in on weekends, so I can’t speak to how busy it gets during the week, but when I’ve been there it is usually not hard to find a place to sit and work. All around, a good Starbucks.
Eunice K.
Place rating: 4 Gaithersburg, MD
super friendly staff! made sure our drinks were perfect and were willing to fix it or change it. best service i have seen at starbucks! :) i wanted to get a star for each drink and since there were no line i asked the barista and he said it was fine :) rang up my two drink separately with a smile! :D lots of parking since the giant in the shopping area is gone. right next door is a mcdonalds
Nick S.
Place rating: 4 Washington, DC
This is a surprisingly fantastic Starbucks. The barista took such care in crafting my beverage you’d have thought it was for the President. The sea of laptops indicate just how great it is for students and freelancers. The only negative? It closes rather early(9pm) so you’re out of luck for any late-night caffeine runs!
Nicole W.
Place rating: 5 Silver Spring, MD
All you need to know –They keep this place clean –The staff are not only friendly but fast –Location is great and getting in and out is easy breezy They always take care of me and the warm welcomes makes any morning a great way to start
Jason Y.
Place rating: 5 Silver Spring, MD
One of the friendliest and nicest Starbucks. I’m always happy to be greeted by the warm and friendly staff. The tables are large and there are plenty of outlets to work at here.
Deborah N.
Place rating: 5 Columbia, MD
This is a good Starbucks. Probably one of the best Starbucks layouts ever. Not a «box». Has nooks and crannies. Plenty of tables. And a nice outdoor patio for the warmer weather. After school can be a bad time because it’s right across the street from Argyle Middle School and also right by a McDonald’s.
Jonathan B.
Place rating: 5 Silver Spring, MD
By far, one of the BEST coffeehouse experiences I’ve ever had! Jeanette is a sweetheart! I explained to her that I love tea, but have to drink decaf. She pointed out some of the flavors and which ones would steep well together… all of this while ensuring that the house was still running smoothly. Now, consider that today was back to work for many people, so you can imagine how crazy this morning must have been. I now have a neighborhood place with a friend.
Hannah M.
Place rating: 5 Silver Spring, MD
Gotta love Starbucks. This Starbucks is clean and usually never crowded which is nice. Really in and out.
Ina C.
Place rating: 4 Westwood, MA
Things to know about this Starbucks: — It’s located in Plaza Del Mercado. — It opened only a year or two ago, so not a lotta people know about it. — It’s never all that busy! — There’s always a place to sit — there are plenty of chairs, tables and couches, even a little nook on the side if you want some privacy. — The bathrooms are usually clean. — There’s plenty of outdoor seating in the warmer months, and the lights that are put up make for good atmosphere :) — If you get the munchies, there’s a Pizza Stop across the parking lot and a McDonald’s about 15 steps away.(Mmm, coffee and fries!)