Visual Eyes

Great Service…
From the time I walk in the office till the end of the visit.

The African American female receptionist was extremely nasty and rude. We called In early to make an appointment and we were told to come in after 2pm. We arrived at 1:55 and the receptionist rudely remarked «well, you’re early and the doctor isn’t back until 2.» Then she proceeds to lie and tell us that we were told to come in at 2:40 when that is not at all true in the least bit. Then, she rudely proceeds to speak to my girlfriend and I like we are little babies with no intellectual capacity, to teach us in an extremely rude manner how to sign the log-​in sheet as if we are stupid and never been to a doctor’s office before. (Not to mention the constant rolling of her eyes and her constant mouth clicking/​lip smacking). Then she proceeds to play around on the front computer and wait until 2:10 to give my girlfriend her new patient forms when she could have given it to us at 1:55. One of the worst receptionists I’ve had the displeasure of being around in my life.
Also, as if the above isn’t bad enough, the younger female African American receptionist had earphones in listening to music the entire time ignoring all her surroundings in plain sight of all patients, sitting in the corner doing nothing. Well nothing work related that is.
However, Dr. Cypress the Optometrist in the office, was very nice and courteous and treated my girlfriend with the utmost respect. She also seemed knowledgeable in her field.
I would have given this doctor’s office a higher rating were it not for the 2 receptionists.