Greta’s Firearms & Training

I have been to Greta’s twice in the last week to purchase a holster for a gun I already have and to possibly purchase a new Kimber. Both times they were not busy, but shooting the breeze. I waited patiently for 20 minutes each time and was not acknowledged with a hello or we will be right with you. So I walked out. Every time I visit Smokin Barrel down the road, no matter how busy they are, I have been acknowledged right away. Everybody there is friendly and helpful. I prefer to support the town I live in, even though my choice may be cheaper elsewhere, but the customer service at Smokin Barrel will have all my future business.

I went to this gun store back in early 2013, and I wanted to take the handgun safety certificate test. I asked them how much the test was, and they said $ 40. I asked if I could take the test, and they said we are too busy. In other words, I could not take the test.
The HGSC test was overpriced, because most places charge $ 25 for this test. They wouldn’t let me take the test, because they were too busy. I have other complaints, like when I sold some of my guns consignment, they made a mistake when I went to pick up the money on the guns that were sold. The total amount of the guns sold was $ 25 less than what was agreed to. When I called them back later that day, they put me on hold and hung up.
The staff are arrogant, not helpful, and they are not very friendly. They don’t have a lot of new inventory, most of the stuff they sell are consignment merchandise. Most of the prices aren’t reasonable.
If you want to buy ammo, go buy it online. If you want to buy gun accessories, buy it on Amazon, CDNN investments, and other online stores. If you want to buy a new gun, go to La Gun. This place sucks.

Great place. Excellent selection of new and used firearms. My wife and I went in to browse and possibly purchase a. 22lr rifle, and the salesman wasn’t pushy like a car dealer and gave us some very good advice even though we didn’t make a purchase. Would highly recommend Greta’s to anyone.

This is the best gun shop I have dealt with!
Clean and well stocked store.
When I first walked in I saw three employees behind the counter engaged in a conversation. As I approached them they gave me their undivided attention and that speaks volumes because they are respectful and professional. I did not expect or get a «Walmart» signature greeting and I’m ok with that. I asked many many questions and I acknowledge I’m a tough customer to deal with.
I was transferred to Chris and he put me on the right path. He had the answers I was looking for and he beat the prices I was quoted at other gun shops by a margin. His service is EXCEPTIONAL and I have since been back and placed Custom orders for over 6 firearms.
This is your typical mom and pop kinda shop and will always have people that don’t like personal service. As for myself, this is the kind of place I love to give my business to.
Thank you Chris and staff for your help. You have my business and I will keep recommending you!

Chris and the team at Greta’s are top notch. They have a great inventory of guns and accessories and a comfortable atmosphere. I’ve purchased 6 firearms from them since 1994 and have always been satisfied.
Chris how about some homemade baklava?

I can’t speak to the negative reviews…
Took my handgun safety test here back in 2011 and have been back a few times. I have always had good luck here and am met with friendly staff eager to show me something new.

Went to gretas with a friend who was buying his first gun last week.
Nice store and all like most Unilocalers say, but it seems other Unilocalers are totaly off when the say these guys dont care or are rude.
I didn’t see that at all, in fact the guy that helped us, Darin and one other guy i didn’t get his name, were awesome! They made it so easy for my friend I just might buy a home defense gun too.

Let’s start with the good. It’s a nice clean store, with tons of choices and good inventories. It’s the best place to buy cleaning supplies and brushes, because they always keep a full stock on ALL calibers.
Unfortunately, things quickly go south for Greta’s.
Employees here are mostly not too friendly; they seem annoyed that they have to talk to customers, always with a hint of attitude and arrogance. The prices here are simply out of the ballpark; nowhere near fair or competitive when compared with other gun stores within 20 min radius. My friend said it best, the way people act around here and how things are priced, it’s obvious they are not interested in selling guns to anyone.
This store gives gun collectors a bad name; the general public think all gun owners are freaks and assholes. Give them 5 minutes, they can literally turn first time gun buyers into anti-​gun, Constitution burning, freedom hating left wing extremists.

They are a little far from me but worth it. When I needed to transfer a rifle from out of state. They did a great job and even called the seller for me when he had a problem with my paper work.

Great store. Always greeted with a friendly face. Very informative and all employees chip in with advice if you need help deciding. They are quick, efficient and most of all, great with customers.

I’ve purchased several firearms from Greta’s and have always found them to be courteous, knowledgeable and professional. Great gun store.

I purchased my first pistol here, a Ruger Mark III Hunter, and later a Kimber Raptor II which I now use as my Front Sight Instructor weapon. Both unique and hard to find firearms.
Staff is friendly, knowledgeable, and they go above and beyond to find what you need. I recommend to everybody.

When I am bored I come into this shop. I have purchased only one gun here a S&w 10 shot 22 revolver. It was a good price and it was before the ammo craze so no one was really interested. This shop is no different than any other shop. In 30 seconds you can be spotted if you don’t have a clue or just spend your days reading guns and idiots. The shop has a full stock. The staff has a solid knowledge and the prices are high. Yes. Very high. They have cornered the market in town and they know it. Most of the other shops have closed. With that said if you know what you are looking for act nice and can haggle you can get what you want close to the price you want. No price is ever firm in a gun store do dicker a bit. It is part of the process. Used guns always have wiggle room. The attitude is up to you.

The guns are average/​high priced. The stock in store is all overpriced. Buy everything off of Amazon, not from this store.
If you are a new customer expect to be mistreated until you buy your first gun, and if you spend over 1k they may even remember your name.
I can’t say that there is a better gun store in the area, gotta love california. But if you have a reference to anywhere else, probably best to go there.

High prices on weapons and extremely arrogant staff.
Will never walk in to this store again due the extremely rude attitude of the people that work there! Uneducated on customer service.
Strongly recommend taking your business elsewhere…

As an NRA I instructor this is where I shop. Great selection and knowledgeable staff. Their prices are the BEST in Simi. Don’t believe the bad reviews their posted by friends of the other gun stores in town.
* When a post talks of hints about another store then the post your reading is a hit piece and should be ignored.*
So I’ll put it this way, their prices fair. You can always shot an internet gun shop but you cannot get the model you want and the additional fees and shipping can more than eat up the difference.
You get help here, and a good ammunition selection. That matters.
You also get something else, and it is hard to explain. The staff here are all shooters. So they know about the local ranges and what to expect and they CARE about their sport. They will help you as much as they need, but if their busy be respectful of their time.

I have mixed emotions about Greta’s.
They seem to have mood swings there. Sometimes I go in and they are nice. Other times they are arrogant and not friendly at all.
I have found this, I call it «Gun shop Syndrome» in many places in California.
They have the largest assortment of firearms in Simi Valley.
Their prices are VERY high.
Sometimes I am sorry I go there!

Nice store.
Fairly well stocked. Items that they don’t have, they do not show in interest in getting them for you.
Very high prices on weapons.
Incredibly rude, arrogant staff.
There is a zero point zero chance of me EVER going back in that place as long as Chris owns it and he has a group of arrogant asses as his staff.
You’re not the only game in town guys… Time to put on your big boy pants and act accordingly.

I did not wish to write a review but after much deliberation, I felt it was necessary to advocate for those who may have had the same experience. I’m not an avid shooter. Recently though, I realized my home security was insufficient and I needed to purchase a weapon to keep my family safe. In order to learn more, I wandered into Greta’s as it looked like a reputable place to purchase. After standing around for a few minutes waiting to be attended, I was greeted by an elderly gentleman who was very helpful in answering my questions. When the gentleman did not know an answer regarding proper paperwork, he asked a coworker who wasn’t preoccupied with something else. This coworker, a younger male 35 – 40, was visibly annoyed when I asked for more information. He answered my questions with nonexistent tact and professionalism, and cut the conversation short.
I’m not a rude person, and I take the customer service of an establishment as their willingness to attain and retain customers. In this case, I went to another local store to purchase. Take it for what it is, I didn’t check prices extensively or anything else.
I just refuse to be spoken to like I’m a POG.

The prices were decent… the only issues I had was:
1. They refused to allow me to take handgun safety test unless I purchased from them. I went to Oak Tree and they allowed me to take the test… no questions asked.
2. The salesperson’s knowledge of the handgun I purchased was substandard (I eventual went back to buy due to gun being hard to find elsewhere). I had to Google info on the gun while I was in the store to get answers to my questions.