A-Plus Pest Control Inc

Rather poor service. The person I spoke with on the phone gave me a quote for taking car of my rodent problem that specifically included setting traps, sealing the house up, and coming back at least 2 more times to check the traps. When the technician arrived, he had no idea what I was talking about when I asked him if he was going to seal up the house. He also didn’t do anything except drop some poison in the crawl space and a closet. I could have done that myself. Very disappointed :(

Definitely do not use this company for wasps, and I wouldn’t recommend using them for anything, as they’re sending out people who do not know what they’re doing. After a week of them ineptly trying to deal with wasps that have been nesting inside the wall of my house, the final straw was when I was at work they stuck glue traps on the outside of my house and stuffed up the hole that the wasps were traveling in and out of, so they are now swarming around outside looking for a new way in (and every other company I’ve called has said this is the exact opposite of what you should do, instead they would simply puff some insecticidal dust inside and around the opening so that the workers would carry the poison in on their bodies to kill the rest of the nest). Call any other company than this one if you’re dealing with wasps that are getting in your house.

The employees are concerned about doing the best job possible. Green products are used. The company cares about its customers.

I will never use A-​plus pest control again. They were incredibly rude and totally incompetent. Their manager certainly does not believe in customer service! I still have my ant problem and I’m trying to figure out who to use.
STAY AWAY FROM A-​Plus!!!

Terrible. Not worth calling. I can’t tell you that there will be anything positive. Totally incompetent. You will have to call them numerous times. They will claim that they are using friendly for environment chemicals. They DON’T Work. Hire professionals save your money and time!

Notice the comment from the owner, EIGHT MONTHS after the complaint and negative posting. WOW! Great customer service! LOL 8 MONTHS!!! Get a clue!!! Normally I am a supporter of local business bit C’MON!!! 8 months!!! hahahahhahahahahhahahaha SEX PHEREMONES IN ANTS DONT EXIST BTW!

Ugh! Despite the accolades you read about this business… they must be spending all their time schmoozing, not exterminating… I was VERY disappointed in their service. Here’s my experience.
I was very excited to discover that A-​Plus Pest Control was located right in my neighborhood and I especially liked the fact that they use ‘green’ products. The fact that they were highly recommended was another bonus. I initially contacted them via their Contact Us link on the website (⁴⁄₂₆ or ⁴⁄₂₇) because I was having my annual seasonal problem with ants for the preceding few weeks or so.
When I didn’t hear back from them for almost a week (no email response or phone) I called them. I talked to Marlene who was nice enough. I told her all about the ant problem in my kitchen. She gave me the lowdown about their services and pricing. I learned of their ‘SUMMER SPECIAL’ which is a great deal. For a rate of $ 320 (?) it includes both a spring and fall spraying plus they take care of whatever else might show up during the summer. I agreed to the ‘Summer Special’ especially because her reassurance that our past problems with carpenter bees would be included. I asked how soon someone could come out and was told (because of the rainy weather and possible delay) that someone would call me to schedule the inside & outside by a weeks end.
A week went by I heard from no one so, I called again. This time I spoke with Steve and inquired about my being on the schedule. He didn’t seem to know much (he did confess that he was new on the job). I told him of my previous conversation with Marlene and my expectations. His response was that due to the weather that they wouldn’t be able to come for another week! What? I have ants crawling all over my kitchen counter! I called them a week ago! I had expected, at the very least, to have heard from someone and be on the schedule by then! But to wait another week? No way! I let him know that I was disappointed especially after reading such good things and that I was going to call somebody else. Then suddenly he said that they would send Bobby over the next day (⁵⁄₄) at noon to take care of the inside.
On Wed I arrived home around 11:30 and… there was Bobby… waiting for me (30 minutes early!). He came in and took care to strategically place 2 different ‘environmentally safe’ poisons for the ants to feast on and was on his way. He told me to expect a call to schedule the outside. On ⁵⁄₉ or ⁵⁄₁₀ I got a voice mail from Steve, which I returned the following day. He inquired about my availability during the remainder of the week, I obliged and was told that he’d give me a call the day before they would come out. I am still waiting for that call (it is now 9:30pm ⁵⁄₁₂).
On top of it all, I got a bill in the mail yesterday for the work done on ⁵⁄₄. It included a Broadcast Treatment (exterior) & Inside Service Single Treatment for $ 200. What exterior treatment? Was it scheduled and I not notified? Will it be scheduled and when? And what about the ‘Summer Special’ I told Marlene I wanted to hire them for?
Ugh. Not the best experience… at all! Not even good. I intend to call them tomorrow but am going ahead and posting this too.

We’ve used A-​Plus for many years now! For some reason unbeknownst to me, we decided to try another company. Why did we do that?! Nonetheless, we’ve returned to A-​Plus once again, and there’s no turning back! They use safe, organic products and are perfect for both residences and businesses!