A & A Complete Services

Hideous customer service! I had to use this incompetent company because of a HMS warranty. Incompetent plumber-​stated there was a leak in the wall and after I had to pay to have drywall removed, another plumber found there was no leak in the wall, but in the dishwasher!

These shysters work for HMS National Home Warranty Services and are the worst predators out there in the area. DO NOT LET THEM INTO YOUR HOME! The owner is a fraud and has a domestic violence record. We instead contacted HMS and had them black listed for future customer service. They tried to send them to us again thinking we’re morons with the attention spans of hamsters.
A&A Complete’s employees and trainee are amateurish bunglers; who managed to do more damage to my HVAC unit. Because they’re an insipid dolts; who would rather blame home owners than admit their malfeasance rather than as inexperienced trainee mistake. It took them over a week to come out in the middle of summer, purloin $ 100 under the laughable guise of a non-​refundable inspection. Only to delay over another two weeks tell us they wanted to install a whole new system. When it turns out they could have fixed it for less than $ 100 in parts and labor.
Due to their trainee’s gross negligence in his work; it cost us $ 500 in fixing the system when we called Weinland HVAC to come out and repair A&A slipshod inspection. We decided not to take A&A to small claims court because it would be too much of a hassle as it’s less than $ 1000 to drag their «bush league» bumpkins to do any serious repairs on our residence in the future. Watch out for HMS National sending these clowns into your home; I serious suggest seeking a different Home Warranty Service that DOES NOT have A&A as part of their registered contractors «on call» as they will show up and rip you off one way (inspection fee) or the other using a trainee’s mistake justify full replacement of your system.

The owner is my out-​casted father in law… he is a tool… doesn’t have a legitimate plumbing license… may know a little bit about what he is talking about, but his sleaziness counteracts all the knowledge he may have. I would never have him touch anything in my house…
BTW here is his mug shot…

Let’s start with the number on the service truck that arrived being disconnected. Should have been a sign. Then there’s the immediate request for payment without showing me so much as an blank piece of paper. Perhaps they didn’t notice the $ 80k cls in the three car garage of my 4,000 sq ft home. I think we can pop for the $ 250. I’m not an idiot; and, I’ll pay you for services rendered upon completion and you providing me an itemized invoice. If your home warranty company sends these half wits… REQUEST ANOTHER PROVIDER

I have an AHS warranty. These guys were sent out. Spent all of 8 minutes tryi g to up lugged. Then told me I needed to put a clean out opening down stair in my finished basement bathroom. Which of course wouldn’t be covered by my warranty. Called Roto Rooter, they came out had my drain unclogged in less than 15 minutes. Don’t wastes your time or money. They seemed more interested in the service call fee than actually doing any work!