The Park at Vinings

Like every place, there are pros and cons to living here. I have been here for the past 3 years and I’ve experienced quite a bit of both.
Pros:
*The location is great. Being so close to the interstate means it’s really easy to get anywhere in Atlanta. There are also a lot of places to shop and eat nearby.
*The complex is gorgeous! I was immediately in love with all the trees. Despite being close to the interstate, it is really quiet. If you enjoying walking, it’s a really great place to get in some exercise.
*When the amenities are working, they are a huge plus. I love having the car care center where I can hose the pollen off my car, and the pool is really nice.
*The apartments are really spacious.
*They are really pet friendly and gave us a break, charging us pet rent for 1 cat even though we have two.
Cons:
*We signed a lease even though they weren’t able to show us our actual apartment before we moved in. BIG MISTAKE. Like many over reviewers, many of the appliances didn’t work, including our 1970s stove. Luckily, they replaced or repaired everything in a timely manner, though it was very haphazard repairs (like tearing up the counters to put in the new stove and never coming back to fix it.)
*The water heater and a/​c are insanely old. Our electric bills are in the $ 200s most of the summer for a 1135 sq. ft. apartment. Several times we had maintenance come out, and it was always those haphazard temporary fixes. They promised to replace it last time we signed the lease, but, guess what, they just came out and did temporary repairs again. The plus side is, we get free heating in the winter from the neighbors below us.
*While the rent was originally very cheap for the area, we have seen dramatic increases every year. First it was a 7% increase, then a 5%, then a 9% in 2015. They wait till exactly 2 months before to send the quote for the new lease, so you really have to decide on the spot if you are staying or going in order to give your 2 month notice.
*The layout of my 2B/​2B apartment leaves a lot to be desired. While I love that there are two ways to get in or out of the skinny kitchen, the small dining room is basically wasted space. The enclosed porches mean that not a lot of light gets into the room, and aren’t really enticing enough to spend any time out there. My cats love it, though.
*Like other reviewers, we’ve noticed the thin walls as well. While I cannot make out what is being said, I can hear bumps and mutters and water running through the pipes. What is even weirder is smelling what the apartment next to us is cooking… in our bathroom. All I can think of to explain this is shoddy ventilation.
*They do have bugs. I don’t complain about a bug or two since I expect that from a wooded area house or apartment. We actually didn’t see many for the first 2 years, but once they started working on the exterior, we were flooded with roaches. I mean something out of a horror movie, amount of roaches. For 6 months, they dropped from the air vents, crawled up the walls, and went scattering all over the kitchen any time I turned on the light. We ended removing everything from our kitchen, boxing it up in plastic bins, and having them come spray every week. On top of that we laid down traps and diatomaceous earth. Finally, we are down to seeing 2 – 3 a week, but I still don’t feel comfortable taking my silverware out of the bins.
With the new stadium going up, traffic has become very congested, and it’s only going to get worse. We have also heard that they will be raising the rent again this year.
My experience with the office staff has been hit or miss, but that is typical for apartments.
Overall, I wouldn’t recommend living here unless the location really was important to you.

If I could give this place 0 to half a star I would. I moved down here from NYC to live in the complex and since the day I moved I knew I hated it. My sister and I drove 14 hrs on August 8 because they said out apartment was ready, but in all reality it was not. They placed us in a corporate apartment for 5 days. After the five days we moved into our actual apartment and out faucet water had a certain smell and taste to it. The following day there was bugs in my bedroom I called them, left them messages and pest inspection never showed until 4 months later because I emailed corporate. The valet garbage that we pay for misses our garbage, the light in front of our apartment wasn’t working for months so I always walked in the dark. Our boiler was old according to Georgia power when they came to inspect it and said it was a health risk. Our kitchen sink is always leaking and maintenance always just comes to screw it back and there is mold in my bathroom.

I’ve lived here over 3 years. I stayed bc my child was in Campbell school district. There are mile high list of promises the leasing office makes and never delivers on. The gate is continually broken or malfunctioning in some way or another. The trash valet often «misses» your trash. Then you are responsible for taking it away, or be fined by the office. Maintaining or unit up keep is rare. The least amount of efforts are put into repairs. When we moved in the complex, the kids had a basketball court. New management took down the basketball goals, claiming «it attracted gangs» ! The entire office behaves ridiculously over any customer complaint or advice. My best advice, NEVER CONSIDER THIS PLACE !

It was working hours and I and my spouse went twice but nobody picked up the gate access call and let us in.
When called from cell, nobody bothered to answer back.
Finally after many attempts when we got inside, the leasing agent was least interested and interactive to show us the apartment.
The apartment was ok, but felt claustrophobic, since non of the apartments have a patio.
I also saw a lady just tailgating another car right in front of her since she didnt have the access which is kinda scary !!

I was a previous tenant for a little over a year and moved out at the beginning of this year. Not a moment too soon. They were in the process of a «multi-​million dollar» renovation project but I don’t think you can cover up age and deterioration with new paint and countertops.
The location is nice and it’s a fairly quiet community, and pretty safe I guess. The maintenance and grounds staff are really nice and do a nice job.
However it leaves a lot to be desired. The office staff could use some work like mentioned in previous reviews, maybe the reason such high turnover rate during my time there. Utilities are an issue especially towards the end of my time there. It would randomly be cut off without warning, leaving me having to go to a friends place to get ready for work (obviously late for work). While on the mention of utilities, the last 3 – 4 months utility prices almost doubled, yes doubled. Paying an average of around $ 35-​$ 40 a month for water/​sewer it jumped to $ 75 my last month. Then the matter of collections like another previous reviewer mentioned. A paid-​off balance was sent to collections 6mths after it was paid off. Also got phone calls to «emergency contact» listed on application. The office needs to get their act together.
Then comes the «amenities» they so call offer. Towards the end of my time there the gym was constantly closed. The business center was nonexistent and the entry gate was non-​operational during all but 2 months while I lived there. (Hence I thought it was fairly safe since there didn’t seem to be any issues with an open community) The pool was either dirty or ‘undergoing maintenance’.
Overall, I’ve definitely had much better experiences with apartments, but this isn’t the absolute worst place you could live. I personally wouldn’t recommend this community to my friends. «You get what you pay for,» basically words of wisdom. I have a much better recommendation for anyone interested in this area, but please contact me privately for that information.

April 30, 2015: I just received a collection notice for a water bill that was paid on December 24, 2014 AND they felt that it was necessary to also call my mother!!! Embarrassing and very unprofessional. This place is really unbelievable. Don’t move here!

I have been here for two years now, I love the apt. The staff is more an issue, for me. They seen to careless about your needs. You can ask a question and if they do not know, do not be surprise if they do not try to find the answer. I promised after the first bad experience with them, to just pay my rent and stay out of their hair. Like I said before, I been here two years and the yearly lease renewal promises or broken promises. They did not clean the carpet and did not come when I requested. I will be moving when the lease is up, but I give the apartment 4 stars… staff 0. The price for the apartment I am living in is too expensive to not have the expensive look.

This is one of the worst places to live at. I have lived here for more than an year.
1. Amenities are not well maintained, pool always has leaves and moss floating around, gym remains closed for weeks.
2. Maintenance requests go unanswered for more than 3 to 5 days.
3. Water was cut-​off more than 5 times during the year. (yes can’t take a dump)
4. During rains my floor started leaking and bathroom ceiling caved in.
5. Has plenty of bugs!
The STAFF:
1. The staff just seems stupid and unable to comprehend the situation. Over and above that they are uncouth and arrogant.
2. When I wanted to move out my deposit wasn’t returned, even though I had left the place completely clean.
3. I had moved out a month before my lease term, paid the additional charges, disconnected all my utilities and yet they sent me an electricity bill.
This place can be equated to a money extracting SCAM for those afraid to sue!!!

I’ve lived here about six months. They didn’t even give their residents the courtesy of cleaning the swimming pool for the holiday weekend. The front gate has never worked and maintenance is adequate. Landscaping in the front is nice but the further back the apartments, the less work they do. The weeds are knee high in the back buildings. The screens have been forced into the windows making gaps for bugs to get in. The location is great but unless there’s a drastic change soon I will not be renewing my lease.

Pros: landscape
Cons: The worst customer service representative in all leasing offices Alyson.
Ineffective courtesy officer never on property.
Super thin walls and floors so you hear everything in neighbors unit including them snoring through the vents.
This place gives a great appearance at entry but they will tell you the apartments are old but they will fix any issues. It may take three days but they eventually get to it.
I’ve lived here two years and the area is nice and safe but the units are old and customer service is below average. This is a patch and go community, so beware. If you have any issues be prepared to wait.
I wish I’d known then what I know now.

The girl from the office was very nice, however, although their prices are quite cheap for the location, I was not impressed with the actual building and the floor lay out. Needless to say, we did not end up renting here, but like I said, if you are on a tight budget, their price range may be for you.

I have lived here for about five years. The complex is very beautifully landscaped and professionally managed. I am not renewing my lease simply because it is time for a change but I still recommend this place. My stay here was pleasant…
Pros:
~Beautiful Landscape
~Quiet complex
~Great amenities (free tennis lessons & professional trainer)
~Professional staff
~Professional Maintenance crew
~Dog Park
~Resident events
Cons:
~Out dated heating and cooling units
~Old apartments (upgrading needed)
~Thin walls (you can hear babies crying or people in the shower, etc.)
~Not enough sidewalks
~Need better upkeep of the lake and Gazebo