United States Postal Service

Got notice yesterday from LAST FRIDAY when iot rained sooooooo much that I have certified letter from IRS and to come and get it! Also stated 2^nd notice. They did NOT come to my door ONCE and I’m disabled and AT HOME all the time. Sick of this garbage!!! Last postal worker was great but she retired in Jan. Really miss her and her professionalism. Now… It’s LOUSEY! Can’t drive to pick up either!

This Post Office looks like crap inside/​outside and needs a MAJOR renovation. I’m sure it was built in the 60’s or 70’s and with all the money they make, they should step it up appearance wise not just for appearance but also for functionality. They still have the old wood displays at the counter that are old and not even in use. If you are standing in here like I am right now it never fails to have only 2 people working, phone ringing and them not picking up and of course a line out the door. The inside is old and musty and there is always a long line no matter what time of day it is. The workers in there are nice to MOST people but I can count how many times I see them give Mexicans or people who can’t speak good English a hard time. (Especially ZZ Top) Thats not right and I think they should be a little more patient, this is America. There are never any pens when you need them and they are too lazy to attach the pens to the chains on the counter. (Its only been without pens for about 2 years though, occasionally some nice soul will let you borrow a pen) I dread going there and always hate waiting in the long line, plan on your visit to take at least half an hour each time.

The carrier for our area «forgot» to deliver our held mail twice. Once after calling and being told it would be delivered the next delivery day.
The «manager» I spoke with could care less and kept making excuses for why the carrier did not do their job. Unfortunately this has become par for the Post Offices I have dealt with over the last five years.
It was not until I stated I was calling the District Office and the OIG that I was told my held mail would finally be delivered.

The customer service horrible. Its very disappointing to see how they handle your mail. Many times my mail has to be returned to me because the mail has been overlooked as «undeliverable» although it is not. When someone answer the phone, they are very rude and do not tend to care to provide you with any aid, I have been held on hold for long periods of time just for someone to say hold on again, or not even pick the phone up as I wait on the other line! Ridiculous!

I really dread coming here. It’s so close to my house so I am often forced to come out of convenience. Parking lot is one way and has very narrow spots. No matter the time of day, plan to wait in line a minimum of 20 minutes, workers are not friendly at all. Overall, you will leave here depressed. But don’t worry, just across the street as you leave the parking lot is mcdonalds, so buy yourself a mcflurry to feel better.

Unfortunately all my packages are delivered here when the sender requires a signature. I received a note in my mailbox telling me I had a package to pick up. I went to the post office the next day and the package was missing. The clerk said that they must be trying to redeliver it (don’t know why when the note specifically said to come pick it up after 9am the next day). So I signed the note so that the mailman would leave it in my box the next day (it’s a very small package and I can rarely leave work during the day to go to the post office.) The next day not only is there no package but there isn’t another note at my door either. Next day and still no package or note. I’ve called six times today and the phone has been busy every time.

I have had more than one instance with this Post Office refusing to do their jobs correctly.
I live in an apartment complex so my mailbox is the usual small box. My carrier SHOVED a package shipped in a shoe box into my mailbox which is located over my head. Two other neighbors and myself all tried pulling it out and couldn’t. It shut down other deliveries for over a week. And that was after me calling and talking with Tony, the Post Master for the location.
During the Christmas holidays, I paid extra shipping charges to have a package delivered before Christmas. My carrier put in a large parcel box, took the key from the parcel box THAT HAD NO NUMBER LISTED ON IT, and placed that in my mailbox. I still took the key and tried all of the parcels and the locks were all rusty making them hard to turn. I called the Post Office 13 times over three weeks. During my second conversation with Tony, Post Master, I got so sick of his blame game, that I hung up. I then called my US Representative, Phil Gingrey’s office who immediately sighed, «let me guess, the post office on windy hill?» They called immediately where Tony told them that I hung up on him AND HE’S NOT GOING TO TAKE THAT DISRESPECT. Where’s my respect Tony!!! THIS IS WHY IM REPUBLICAN. You give losers a comfortable seat and you can’t get them off their a**!
I also wrote to the US Post Office, Atlanta District. Basically, Mr. Green checked into it and Tony told him nothing was there fault so get over it. Mr. Green is just as lazy as the rest of them. Lovely tax dollars going toward ???
Bottom line, call Rep Phil Gingrey’s office!

Proper post office on Windy Hill Road in Smyrna. It has a narrow parking lot that is only one-​way, so you must enter from the west and depart from the east. In this part of Windy Hill, it’s a two lane — on — two lane road, so good luck getting across either way. You’ll want to drive past and look for a U-​turn.
Once you get parked and inside, it’s a full service post office with retail counters, post office boxes and suchlike. The counters were closed when I got there, but i got my postcards mailed.

Every single time I come here, I stand in line… no matter what time of day or year it is. I don’t know how that works out, but there’s always a line!
The nice thing they do is offer a «special line» for people who have one of the dreaded pink cards and have to pick a package up. So that way you don’t have to stand in line for too long.
Overall, this post office is pretty gross. It always seems dirt and dingy in there.
The staff is nice, but they are just soooo sloooow!
Unfortunately, there are not too many alternate options, so I still come here regularly, but I’ve been to better post office locations around Atlanta.