Chem-Dry of Dixie

Not sure where to start with this company. I called and got a quote based on my previous history as a customer from this location. When the tech arrived, he said it was going to be about $ 120 more than what was quoted. When I called the office, the woman told me she «forgot to include the the two staircases in my quote.» What? REally? My history was there plus I went over with the woman everything that was needing to be cleaned. So, I said to have the tech go ahead and clean anyways. The tech vacuumed and then left– he did not steam clean the carpet. And, after my husband called and left two messages asking why the cleaning part wasn’t done, he never received a call back. Will not use these guys again.