Bridges Pets Gifts & Water Gardens

This is the only pet store I will ever shop at. I love all the products they offer. The staff is very friendly and knowledgeable.

Love this pet store and staff. We get all of our pet supplies from this store.

Love that they offer a variety of food for pets but prices seem a little higher than expected. The 10% discount card we got from the vet helps a little. I do like the fact that if you purchase 12 bags of food, you get one free. So that’s a plus.
However, the one thing that I find odd is the random stuff they have in the store. From candles to scarves to wind chimes. Sometimes I forget I’m in a pet store. But other than that, would be nice if staff could be a little attentive and more knowledgable about their products! :)

Alright. Since my last review I have seen: $ 500+ designer puppies, several rabbits crammed into teeny tiny cages, and snakes with injuries that were totally untreated between visits I’ve made to the store. The fish still all look sick. The last time I grudgingly came in to get frozen mice, I opened the bag later to find several of the mice had sores all over their bodies.
Now that The Feed Bag is gone I guess this and Hewitt are your only options for frozen nice though, and Hewitt doesn’t impress me either. We really need a better option, I hate giving any of these people my money.

Everyone is so helpful and friendly. Came in looking for rat supplies and was given great information and tips. From the products I bought, they have better prices than the chain pet stores like Petco and Petsmart. They definitely care more about what’s best for the pet and you than making a quick sale. Even though we live in Mill Creek, I’ll definitely be making the drive here for all my pets’ needs.

Love Bridges. They haven’t sold puppies in quite a while. Toys, food, gifts they have it all for our dog. Even our dog can come in and employees know him by name… Its the best…

My favorite pet store. Fantastic selection of pet foods and treats and very competitive pricing, as well as very professional, friendly service. Beats Petsmart and Petco by a mile.

I wasn’t a fan.
Pros: They have a lot of variety, including small animals.
Cons: They sell puppies. They’re a little disorganized and messy. Their employees are rude and it’s hard to get any help.
I haven’t purchased any pets from them, even though I currently have a rat and was looking for a buddy. I’ll probably go elsewhere because of all the reviews about sick pets.
I, personally, didn’t like the novelty things up by the registers. Having those there just seem to add to the fact that they were trying to cram as much as they could into the store. And every time I’m in there, I feel like they need a remodel and to keep like-​food/​supplies with like-​food/​supplies.
I wanted to like this store because of what they carry. Drop the puppies, do a makeover, lose the employees, and you’ll easily be a 5 star store.

Probably the nicest pet store in Washington. Always clean and animals seem to be very well cared for. Shocked to see carpet in a pet store… very brave ha. Employees are almost always nice and helpful. Love the blue buffalo rewards program. The only complaint is prices can be steep on some items.

This place feels like a spa! I came here since it was the closest pet store without crossing the trestle over to I5. From the reviews my expectations weren’t the highest. I expected over priced pretentiousness. I walk in to the store greeted by very friendly cashiers and head straight to the back of the store where the aquariums are. The fish section is amazing! I mean this store not only has a bit of everything but they have a lot of everything! FYI for anyone interested in saltwater fish they do not have those here. I bought some ghost shrimp to add to my fish tank and I came back the next day to buy more! As well as some moss and a fake plant for protection and to add some allure to my tank. Most of the staff all seem young 17 – 22 but surprisingly they all seem to pretty knowledgable about each station! Unlike some people at petco or pet smart. I could write forever and ever… Bridges please open a small café or coffee shop in your store so I can have more excuses to come here, my fish tank can only hold so much!

Absolutely the best pet store ever no if ands or buts u want knowledge they have it great supplies they have it great people they got em bridges is A+ hands down

They HAVE the inventory. Its all there. Food for cats, dogs, fish and home rodent types… all taken care of. A bit pricey but not out of control expensive. You feed your dog cheap Purina Dog chow? Go to the grocery store and get that. Upper end animal feed is in abundance here. Many brands. Lots of toys too. Way too many as a matter of fact. Cluttered.
Problem: This is going to hit a nerve with some but Bridges invites owners to bring their pets into shop with you. It sounds cute and fun but its kind of nuts. I’ve repeatedly witnessed dog fights and owners who simply do NOT keep their critters under control. They think EVERYONE wants to meet and greet their dog. Owner ego trips I guess. I just love having a Golden Retriever shove his nose in my crotch or a Pitt Bull giving me a no-​blink stare down from a tight leash looking like he’s ready to launch on my throat while I’m standing in line or shopping the aisles.
We shop there for nothing more than they have what we need, they check you out quickly and get you on your way.

It’s a big beautiful place that I have long wanted to visit for the fish tank displays, and they did not disappoint in the slightest. I am purely a gawker, and did not shop at all, but I instantly fell in love with the place.
First of all, it’s purely a pet store, and has to be bigger than any others I’ve seen around. It’s comparable to a smaller location of a store like a Target or Fred Meyer – just gigantic by pet store standards. Up front they have a mammoth display of some truly spectacular cat trees, and inside you walk past rows and rows and aisles and aisles of merchandise and animals.
Toward the back are water gardens, the huge reptile room, and a very large fish tank room. Probably 175 – 200 tanks, including at least one floor tank with a two – foot-​long barbeled koi (if there is such a thing… not sure what I was looking at) lazing around under the recirculation fountains. They probably had some marine tropicals, but I spent quite a while just digging on the freshwater trops. Tons of interesting different specimens, and lots of different goldfish, too. I get the feeling the prices are high here, but all the fish looked clean, colorful, and vigorous, so I assume you get a good fish for your dollar.
I constantly fight the urge to sink large amounts of money into a fish tank hobby, so I doubt I will return here very often. The temptations are too many, and far too intense. But if I ever succumb to those temptations, I imagine this will be a very regular stop.

Have to give 5 stars for this place. I’ve been let down once or twice with customer service but this has been my go to store for years now. They have everything for just about every pet. Always a super nice store, neat nick nacks. Just wish they would set up an area designated for aquatic plants. lots of them ;)

Bridges’ Pets is a «mom and pop» store.
All of their stuff is very expensive, but they have more variety than Walmart, Petsmart, and Petco combined! Their dog food has a customer loyalty program too. Buy 10 bags, get one free on Blue Buffalo. They always have good sales. I get my Blue Buffalo cheaper than I used to at Petsmart.
I love this store. There are isles of dog treats and toys. They variety of treats and toys is AWESOME!!! My dog never gets bored.
Pets are welcomed inside too.
The store often has aninal adoption days in the parking lot and also rehome kittens and puppies both purebred and not.
Their kittens however are NOT vet checked. They sales pitch them as they are and then make you sign a disclaimer that you can return the pet or sue them if something is wrong. Be CAUTIOUS when buying a kitten from them.
The staff are always helpful and very friendly. They even helped me to my car.
They give MILITARY DISCOUNT!!! 10% off. I support stores that support our military members and their families!!!
Their hours are great! They seem to be always open.
The store has many things to look at and many keep sakes too.
The reptiles have their own room and it’s like taking my kids to a mini zoo. My kids love seeing all the animals!!!
Over all, I love shopping here!!!

They always have a natural and organic dog food selection and I love it. It’s local and feels good to walk in. It’s like a small zoo with cats chickens fish and lizards. They have a bigger selection then any pet smart I know and the staff is always friendly and ready to help when I have questions.

This place is pretty awesome. It was only my first time there but the store gives a pretty impressive first impression. The only reason I didn’t give it five stars is because they didn’t have any puppies, just lots of kittens and other animals. It’s like a small zoo in there where you can buy and of the animals

I have been a customer here for awhile, i enjoyed the ambiance of the store and didn’t mind their higher than normal prices because of that reason.
after loosing a gold fish over the weekend that i had purchased a day earlier and placed in a healthy, sustained tank i tried to get a replacement fish not thinking it would be a big deal. after talking with the «fish experts» i could see that their fish return policy was BS. i was treated as though i was an animal abuser and talked down to like a child. i have decided to no longer do business with Briges for any of my pet needs. i would suggest others to find another store as well. thank you Briges pets, your staff has cost you a once dedicated customer and promoter over a $ 5 fish.

Since my review is a few years old, it’s time to update it. Bridges is a mixed bag for me. I love going there and looking at the more exotic type pets. They are the only store in the area that I’m aware of where I can get scorpions and other strange bugs (besides just Emperor scorpions). They have an extensive selection of tarantulas. Lots of snakes, lizards, turtles, frogs… I love them for that! They are fun just to look at, kind of a mini zoo. They have a nice selection of fish, though I miss the salt water fish they used to have when they were in Lake Stevens.
So the negatives. I go there at least once a week. I swear, I never see the same workers twice. This sucks because it would be nice to be known as a regular and have them know what I like. It also makes me wonder why? What are they doing that makes it so hard for them to retain employees?
The kittens. They sell kittens that they say are tested for leukemia and FIV. They are tested by the minimum wage store cashiers, not a vet. If you’re going to spend $ 100 on a barnyard cat, go to a shelter and get one that you can be sure has been tested properly.
They still carry those purebred puppies. While I don’t take issue with owning purebred animals, reputable breeders aren’t giving/​selling/​consigning their puppies to pet stores. Puppy mills do that. If you love dogs, get one from a shelter or directly from a breeder. You’ll save yourself a lot of potential heartache.
They now carry crap pet food (Friskies, et al.) I don’t even understand this one. Why would people pay pet store prices for grocery store pet food? But knowing they now carry unhealthy pet food, it makes me question everything they carry, where I used to have confidence in what they sold.
Getting assistance isn’t always the easiest thing. I’ve had employees walk right past me with their head down deliberately not looking at me. But that’s okay, it’s not like I spend a lot of money there…
I sometimes wonder why I keep going back, but then I remember they’re the only place I know of to get my bugs, they are close to home, and they have what I need. So I keep going. I just wish they’d fix what’s broken. They could be a really awesome store with just a little work.

I am angry with myself for shopping here. Bridges used to be located in Lake Stevens but it moved a few years ago to Snohomish. It’s difficult to know right away if you are in a pet store or an arts and crafts store. There are knock knacks for sale within the store, which doesn’t seem to go together well.
The staff is not helpful. One time I went in and everyone ignored me while I stood at the counter. They were too busy talking about personal things in their life. There were three of them standing around. It was so unprofessional and rude.
Their pet food is expensive compared to other stores.
The store sells many different types of animals including puppies. I’m not sure how they determine their breeders or if they are involved…
I would not drive to this store if I had an another option or plan.