Courtyard by Marriott

I stayed at this hotel last Thursday night (5−12−16) because it was a short stay and with only having to use 10,000 points it was a good deal. I knew there was no bell service and that is something I have to have because of my bad back. The front desk clerk wasn’t overly friendly but was good about finding someone on staff to help me with my bags. I was impressed that this staff member at first declined the tip I wanted to give him. I had asked the clerk (John) at check in if could get the same assistance in the morning and he said it would be no problem.
Since I didn’t have a car during my stay I was very pleased that they were connected to a Ruby Tuesday. Surprising a great meal for a chain restaurant. After dinner I went up to my room and wanted to watch a bit of TV. For some reason the TV defaulted to some setting that made changing channels to not work properly. I got the on-​call Engineer to come up and fix it (he had to use some code that only he had). I had noticed that Bravo was a selection on the TV which was rare and I was really happy about until I found out from same Engineer that I wouldn’t be able to access it but that he could try in the morning to fix it. It didn’t help because I was checking out. I read a book instead and went to bed.
The next morning I asked the front desk clerk a couple of questions and I was quite disappointed in his surly attitude. When I made a joke about it to call his attention to his behavior his response again was very negative and off putting. I had asked if I could get someone to help with my bags. He hesitated until I said the clerk last night said it wouldn’t be a problem. I was very clear that I was flexible in terms of the time to just let me know how far in advance I needed to call. This was met with a «smart answer» that was completely uncalled for. This is not the type of individual you want at your front desk.
When I checked out the sales manager was helping out and I mentioned my experience with the clerk that morning. She was extremely nice and insisted on putting award points in my account. I said it wasn’t necessary but she said she would. Out of curiosity I checked my account today and didn’t see anything deposited. She had also insisted that the manager come talk to me. I made it very clear I didn’t want to do that as that same front desk clerk was standing nearby. It would have been very uncomfortable. She insisted though and called the manager who was off property so I fortunately avoided that situation. What was disappointing is that this sales manager was extremely nice but didn’t listen to what I wanted and had promised something that she didn’t deliver. It left me with a more negative view of my experience than I had with just that horrible front desk clerk. This hotel is very reasonably priced but it is a perfect example of you get what you pay for.
This property could be an exceptional value with an investment in having a properly trained staff focused on the customer. I will say that the one shining star here was the two ladies that worked the counter/​grill for breakfast. The young lady at the register was so accommodating and patient. The cook made my order to my liking and special requests and delivered it to the table. Now that was service. Maybe they can train Marriott’s front desk.

A typical Marriott Courtyard, which in my mind always rate 3.5 stars. However, since Unilocal does not allow half stars, let’s look at the pluses and minuses.
Plus, the rooms, and lobby are clean. There is a nice Ruby Tuesday next door which even offers room service. The staff is friendly and helpful.
On the minus side, the elevators are slow and don’t smell very good. The rooms (at least my room) are not quiet, and I heard lots of conversation and snoring from the room next door. And unlike most Courtyard properties, there were very few power outlets in the room. There were none near the bed, and only 1 at the desk.
It was for these reasons that I chose to go with 3 stars.

Very nice hotel and room. Just off of 78, easy to get to and seems pretty safe. Bed and pillows very comfy. If you’re a Rewards member you can get a discount also. This is about 35 minutes from Newark airport for an easy commute. Free internet but no free breakfast. Food is available for a price though. Shower pressure was great.

Stayed here for a night on a business trip and it had everything we needed. Great area to get work done by the main lobby, good internet, and friendly staff.
You can order Starbucks coffee downstairs and also order room service from Ruby Tuesday which is right downstairs.
Good place overall!

We stayed here for a night during a business trip, and everything about the stay was great.
The hotel is located about a half mile down the road from the highway, so it’s in a prime location. There is plenty of parking for the hotel, as well as the Ruby Tuesday’s that is attached to the hotel.
The lobby area was really modern, with leather furniture and interesting designs. Also, the staff at the front desk was very, very nice.
In regards to the room, it was the standard size, with a king size bed, toilet and shower in a separate room, and the sink on the outside next to the closet. I have zero complaints about the room– it was clean, the linens and towels were all free of hair, and no bugs were detected– that always calls for a hallelujah! The only call out as a semi-​negative was the smell of the room: it smelled musty, but I was able to live with it.
I did take a gander downstairs to the «gym» to get a quick workout session in, but my goals were quickly deflated when I saw that all they had was a weight set, flat bench, some treadmills and an elliptical. Waa was waa. The gym may be small, but I was still able to get a basic work out in– and it’s really clean as well! You also have a view of the swimming pool, which I did dip my hand into and it felt like it was heated, aka winning!
Also, one absolutely epic thing about this hotel is their breakfast! Wow! It was SO delicious! They don’t offer a continental breakfast, but you can order it from the little coffee shop downstairs. I ordered a Texas toaster with avocado and tomato relish with eggs. It was absolutely heavenly. One of the best breakfasts I have EVER had at a hotel.
Overall, I had such a great experience here. The entire process for check-​in and check-​out was seamless, and if I ever come back to New Jersey, I will certainly look at staying here again!

One of the best hotels I’ve ever stayed in. Profesional staff, great food and fantastic rooms.

Let’s start with the good– cheap, lots of parking, and close to my sister. The rooms are a decent size for an affordable price. There is also free wifi.
The bad– The rooms smell like smoke. I know I am sensitive to this odor, but I wouldn’t stay here again because of it. The colors are dated, and there really isn’t much in walking distance.

Really nice room staff friendly ruby Tuesday attached to hotel really convenient I would give it 5 stars except for the policy of acting like the airlines no complimentary breakfast they have a mini store by the front desk that «SELLS» personal care items you might have forgotten but the one that really tops it off is the bottle of water they put next to the ice bucket that has a little sign on it that says «please enjoy this bottle of spring water for a fee of $ 3.50» will probably come back would stay at a Hampton Inn if I had a choice!

A quiet room, king size bed (and comfortable at that). There is a microwave and refrigerator in the room. Check out at noon.
They make you sign something about not having parties, which I thought was a bit lame.
There is a Red Robin attached to the hotel. We wanted room service late at night, but it was no longer available.
No view out the window, but the only thing around are businesses.
Definitely a business hotel. We stayed here when going to a nearby wedding. It worked well, I would stay here again.

I wasn’t staying there but visiting a client. I had to do some work in the business center. I asked for the pass code for wi fi which would have been easy enough for them to just tell me and the lady who works the front desk says its just for guest. Have stayed at dozens of marriots. was very annoying as I had stuff to do. Clients have also complained about the service and staff at this hotel. Not recommended

Last minute business trip puts us in the area again, stayed here over the weekend. Great hotel, good location. They have a ruby tuesday on site and you can order room service. The staff were very friendly, the rooms are clean and comfortable. Great stay!

The only thing I didn’t really feel comfortable with was they ask for your credit card upon check-​in and put a $ 40 lien on your funds for ‘incidentals’. Other than that the staff is of course good and the amenities are great… especially the computer kiosks, café, laundry, gym room, and even the music in the lobby;

I was in a crunch and needed to book a room on short notice. I also didn’t want to spend much because we only really needed to sleep and shower there. The staff was friendly and wound up saving me when I left something behind and they recovered it.
The décor isn’t bad, it’s kind of what I expected. The rooms are large enough, the bathroom could be brighter for sure and a little larger would help. I was happy about the size of the in room fridge. I’be been in more expensive Marriot hotels and the fridge in this location was larger.
The pool area was pretty messy. It looked like they recently filled in a hot tub with cement. There was debris on the floor which really isn’t cool. I have little kids and I had to make sure they watched where they walked. Someone should be on top of that sort of cleaning, there is no excuse for that. The air intake in that room was also very unclean. I can’t imagine the air quality in the pool area is all that great. That room needs attention.
Just an FYI about purchasing breakfast as part of your hotel stay. The kids meal ticket gets you a decent breakfast. It was better than the adult breakfast. I was very pleasantly surprised about that. The staff in that area were also friendly enough. Food was decent for a hotel.
I’d spend another night or two here, but more than that and I would want a higher level hotel. I got what I paid for so no real complaints other than the pool area.

Stayed here with my husband, during a Lincoln Hwy trip. We travel a lot, a lot of road trips, a lot of hotels. We’re not fussy. We’re realistic. We’re empathic to things.
This Courtyard Marriott is not good :(Here’s why…
the place is run by kids… everyone who works here is under 25 and it shows… sorry. they’re hanging out and not doing their jobs. They do not have any people skills, any sense of urgency, any initiative, any experience… sound like a good hotel experience?
Specifically, the coffee station, all three dispensers, was out continuously, all of ‘em…and it took them like 20 – 30 minutes to bring out new ones… while a dozen residents/​guests were waiting, and waiting, and waiting, and…
The Bistro is awful. The people there, sorry :(just don’t speak or understand English… that’s the first problem. The food is god-awful…industrialized, plastic, garbage food… and way over priced at that.
I had to wait 10 minutes for my breakfast sandwich… and when the young man finished it… he walked right by me, standing at the counter, having just ordered it, and walked all around the dining area looking for who this sandwich belonged to. I gave them my name and there was a number on the receipt, but that didn’t matter. Strange. On top of this… the girl i ordered this sandwich from watched this guy take the sandwich right by me, didn’t say anything… and continued to watch him walk around the entire dinning room looking for the owner of this sandwich… while i stood there in amazement. I shot her a look and she did and said absolutely nothing to him, or to me… did nothing… tired from using the cash register… and a ‘Stepford’ employee apparently.
I ordered a mocha, also; a ‘Starbuck’s’ mocha… yeah right. the young girl who was tasked to make it was given instructions by someone else, on how to make it… not a good sign. it was also awful. i watched the next person get their coffee and boy the face they made!!! they took it back, but not sure that’s gonna make any difference.
If you want a hotel and ‘bistro’ run by third world incompetent teenagers… go for it!!!
not us, not ever again1!!!

We came to see Jewel in concert at the New Brunswick State Theatre (next to Rutgers University) last Friday. Driving an hour from our location to get to New Jersey after work definitely prompted the need for a place to crash after the concert. And last summer we had stayed at a Courtyard by Marriott in Westchester, NY, so we knew what to expect in terms of hotel amenities. I am glad to report that this is a very consistent and reliable hotel chain.
The contemporary décor of the lobby is really inviting, with the café and small market and free computer use all clearly and easily accessible upon entry. The seating area is also spacious and though this is not a 4-​star hotel, you do get a real sense of comfort and ease as if you were staying at a higher grade hotel. Our room was very clean, and we even had a balcony on the 4^th floor. I was surprised there was a microwave as well, which proved to be a real convenience as we had to heat up some sandwiches that we brought with us that night.
The only small complaint was the noise from the fridge made it impossible to sleep, so the easy solution was to pull out the power cord, which proved effective. The noise on our floor from other guests was slightly annoying but it didn’t disrupt our sleep and wasn’t too overwhelming (just some audible pitter-​patter).
Overall, if you want a clean and contemporary hotel without paying a premium, Couryard by Marriott is a really attractive option. Our 1-​night stay was under $ 100 which was better than some of the other places we looked into before booking here.

This is a great Courtyard! Just renovated it is clean and modern. I have been staying here forever and the front desk staff and housekeeping are excellant! One person in paticular always greats me makes sure my room is ready and that I get the proper rate his name is Steve and he is by far the best front desk person I have ever encountered in all my travels.

I’m really surprised to read all the so-​so reviews on here about this Courtyard. This was my fourth or fifth time staying there and probably the best so far. Last time I visited here was in the summer of 2010 and since then, they have renovated the entire lobby and also all the hallways. It looks very modern and chic! The service was great too. Some of the mornings I had called the front desk to ask for extra towels, etc and not even 2 minutes later, they had already sent someone up. I’m a big clean freak so won’t stay at a place unless it’s super clean. The entire hotel, including our room, was extremely clean. Housekeeping did a great job of tidying up the room and restocking anything that was necessary.
It’s about a 20 – 30 minute drive into the city so if you don’t mind the commute, this is a great hotel to stay at especially when you get great service and rooms without burning a hole in your wallet.
We travel all the way from NC and have stayed here a bunch of times and would stay here again in the future, for sure!

Not really expecting much, but for $ 62 a night, I would have accepted anything that didn’t have bed bugs. So for that purpose it was perfect. I’m not sure what happened to the Courtyard brand in the past few years, but quality seems to have declined. I know it’s geared more towards business travelers, but the bath products and overall décor is subpar.
3 stars for adequate accommodations, but please bring back better quality and comfort.

This is a Courtyard. It’s everything you’d expect from a Courtyard. Problem is, it’s expensive! The other hotels in the area cost plenty less and are actually a bit nicer. I’m not a fan of the beds in this hotel. They’re really not comfortable at all. They do have a Ruby Tuesday’s on site and will delivery room service to you at your request.