Service was better this time. Girls still more focused on talking to each other rather than customers, but service was quick and accurate, and their behind the counter chatter was quieter. Refrigerated display and creamer station still both in disarray though.
Patrick P.
Place rating: 1 Redmond, WA
Worst Starbucks experience I’ve ever had, staff are slow and are clueless of how to function. Drink didn’t even taste up to par to Starbucks standards.
Ashlee H.
Place rating: 4 Somerset, PA
Not a coffee fan, but they offer a variety of other items to order. The teas they offer are delectable. The sandwiches are microwaved as you order them, so this is the only reason why I docked a star off. The cake pops are declines as well as the other sweets they offer. Staff are courteous and helpful. Never thought I would like a Starbucks!
Laura H.
Place rating: 3 Washington, DC
Pretty decent for a travel plaza starbucks. They have breakfast sandwiches which was a nice alternative to Burger King which was the other breakfast option available. Service was friendly enough and quick. There was plenty of seating as well.
Gerald S.
Place rating: 3 Newtown, PA
I am not a Starbucks fan, as I find their Pike’s Roast basic coffee to be almost undrinkable. Whether this is intentional or not is subject to debate, but it certainly leads many people to order the upgraded lattes and caps to avoid the bitter/burnt taste of the underlying java. Starbucks knows how to make money, and getting the contract to put the mini café into the service areas of many state roadways was brilliant. Still, there is an obvious drop off in quality, service and choices in these small shops. Feels like the corporate culture does reach down to these far-flung outposts. I needed caffeine to continue on my way and did not want one of those super sweet caffeine in a can options this day. I held my nose and received a small coffee, loaded it with milk, and was on my way. It was what it was.
Mary F.
Place rating: 1 Somerset, PA
$ 7.60 for a «Caesar» salad, what a joke. I don’t know how they can call it a caesar salad if it doesn’t have any salad dressing, only a small lemon wedge that is hardly enough to cover the top layer of greens. Salad contained romain lettuce, parmesan, «grilled» chicken, and the lemon wedge. Went at 12:30 and they were out of sandwiches already which left me this salad or veggies and some type of dip. Other rest area options weren’t good either. I recommend skipping this whole rest area.
Ryan H.
Place rating: 1 Cary, NC
There is normally a long wait to order, which I can understand with the size of the rest stop, but my coffee was poorly made and they gave me more whipped cream than coffee!
Aimee M.
Place rating: 2 Yellow Springs, OH
Disappointing! Got the Caesar salad which apparently comes without dressing… they send you to Roy Rodgers to wait in line for a package of Italian or French dressing…(Roy Rodgers by the way sells a packaged Caesar with dressing that looks even fresher).
Gregory K.
Place rating: 1 Woodbine, MD
Service was so slow during my 15 min bus stop I had to bail out of line with nothing. Stuck almost 15 min in line just to grab a cold sandwich, and I had to leave hungry. Somehow, they had four employees in uniform, but couldn’t manage to keep the line moving. Customers in line were grumbling. What a mess. Make sure to pack a lunch.
Natalie C.
Place rating: 1 Cathedral City, CA
Coffee was standard Starbucks. Service was awful, especially from Alex. He was very annoyed about having to reload my Starbucks card. Even more put out at having to make me two drinks. The mumbling under his breath was not very customer friendly.
Jeremiah P.
Place rating: 4 Manhattan, NY
A rest stop Starbucks. Not a place to get work done or relax really.
Danny A.
Place rating: 4 Portsmouth, NH
its star bucks dont think you could go wrond with that
Crystal M.
Place rating: 3 Puyallup, WA
Coffee tasted pretty good but the service was just ok/almost rude.
Sal G.
Place rating: 3 Miami, FL
I really do go to a LOT of Starbucks. This one is located at the South Somerset service plaza. As is the case with many of the licensed stores, you get a level of service and quality that is not really up to par. Ho Hum, it is par for course with this particular service plaza.