Josys Salon & Spa

The last hair cut I got I used a Groupon for Mizu to see what a $ 125 hair cut looks like and decided it wasn’t that different than the normal $ 70 cuts I get. Today I was in desperate need of a cut and wondered how much different could a $ 30 cut be? MISTAKE, MISTAKE, MISTAKE! See the photo, but I’ve added a 1000 words b/​c it doesn’t do it justice :-) This place is no salon and spa, it’s more like budget cuts.
The whole story is below but here’s a ranking:
Customer Service: Sucks, tho stylist was nice to «chat» with
Technical Skills: None
Salon: Looks insolvent
Would ever go back: No, I’d do a better job myself.
Saying the product rack was sparse is an overstatement. No receptionist. There were 2 client in chairs which seemed like a positive sign. I finally asked girls who were sitting and chatting but looked like they work there (from across the room) if I could get a hair cut and dry. A stylist who was working on a client at the moment said «10 minutes». No one offered me a drink or told me to help myself to the water cooler, even tho there were no cups which I checked for because I was thirsty. I didn’t want to complain because this woman would be taking sharp scissors to my head. There were no magazines or hair books for me to flip thru.
When she was ready, I still had my coat on and she started walking
me right over to the sinks. She never introduced herself, so I asked her what her name was and she said, MARIA. I asked Maria where I could put my coat and her response was a finger point to a chair that had a bunch her personal stuff piled on it. So standing in front of the sinks, I explained to Maria what I wanted: Long side swept bangs blending into my long hair that I wanted to keep. I couldn’t believe she hadn’t asked me before she started washing. (I should have gone with my gut and walked out then. Hindsight’s a B****.) She said I had pretty/​nice hair, then proceeded to wash it with COLD water. Not warm or lukewarm, but legit COLD WATER. Oh wait, it really wasn’t a wash. I do a better job washing my hair when i have a wicked hangover and the only reason I’m showering is b/​c I have to go to work! No scalp massage at all she didn’t even wash the roots!
I asked Maria how long she’d been cutting hair and if she had ever cut Asian hair before and she said, «15 years and oh yes I have many many many Asian clients.» (For those of you unfamiliar, Asian hair typically has a much rounder shaft than other hair types so it needs to be point or razor (cut at a slight angle) so it lays flat. Imagine a cylinder that is cut @ a 90 degree angle, it has a sharp corner and if all your hairs are like that, the layers don’t fall rounded at the bottom of your hairstyle.) My hair’s texture is fine but I have an abnormally high number of follicles per sq. inch (I’ve been told by other stylists) so this means that I have A LOT of hair that always requires sectioning so the scissors cut thru it evenly.
Back at the chair, we discussed how much bangs to cut and layers. FIRST, Maria started cutting the bangs in big lops, not using a razor or razor type comb or point cutting in. She didn’t divide my hair into sections, instead she just cut big lops off the bottom. Since I have so much hair the bangs look super thick because she didn’t thin them out or even try to blend them into the longer layers. Maria did not add any product or anything to add volume or style.
The thing she did well was blow dry. It was straight, smooth and dry (again, not hard with Asian hair).
The attached photo says it all. I doubt that she is licensed and I am kicking myself for wasting my money there. I always tip my stylists very well — 30−35%. I initially pulled out $ 7 as a punishment tip but then just gave her a $ 5 which is still generous because I’m going to have to go somewhere else to get this mess fixed!!!