Stop and Shop

I have frequented a lot of Stop & Shops over the years but I have to say that my experience at this one was one of the worst. The restrooms are disgusting beyond belief and look as if they havent been cleaned in months. the whole area near the fish section has one of the worst odors ever to it. The floors are absolutely filthy in this place and look as if they have not been cleaned in years. On top of all this, there was an individual, who I later discovered was the store manager, who really should be reprimanded of fired for his behavior. This guy acted in a most unprofessional manner towards both his employees and customers. Rude arrogant, condescending and insulting in speech and manner towards them in a public place like this and acting like he was running the Pentagon rather than this hole in the wall that he’s in charge of. It must be very demoralizing to have to work for someone who acts like such a superior jerk like he was on a daily basis. I feel sorry for the employees under him. No social skills in communicating with people whatsoever, he should not be dealing with the public in any aspect. His attitude would be better spent addressing the congestion of the aisles and general filthiness of this location. I will never go to this location again!

I never — repeat: NEVER — buy food here. That means produce, meat, fish. The only thing I ever get is cleaning powder or paper goods, etc. I’ll try Market Basket’s produce but I usually shop for produce at Whole Foods or get it at a farmers market. Fish I always get at Whole Foods. Also chicken or on the rare occasions I eat meat, meat.

We visited this Stop & Shop the other night because we heard was better than the one in Arlington. Although it was a pain to get into and out of the parking lot, the market itself was indeed better. There’s more room and everything seems polished. We had an pleasant employee help us with coupon troubles in their self checkout lane while another employee proactively bagged the items. We’ll try to return when it’s less crowded (ie. no during the evening rush hours).

This might very well be a 1-​star review if it wasn’t so darn convenient to get to on my way home from work.
I like broccoli but this week may be the first week I haven’t been unimpressed with the broccoli I steamed. Many weeks, there isn’t any broccoli left for me on the shelf, blotchy or otherwise.
There is rarely asparagus, and it’s usually impossible to find because they change where they put their items regularly. The meat is below average. Go to McKinnon’s if you can. There isn’t a wide selection of cereal. The fruit (apples and blueberries), are soooo hit-​or-​miss. Usually miss.
The parking lot and entry and exit points make this place look like D-​Day, you guys. I have almost gotten in a crash several times while trying to get in and out of the lot.
Why 2 stars? At the intersection of 16 and Broadway, it’s so easy to pass by. I give a star because its convenient location has kept me from starving a few times.

I miss Food Master. They had AMAZING prices, great staff and was always stocked with items I wantes. They closed down (sadly) and now we get stuck with an over priced and tiny Stop n Shop. Limited foods, a hand full of check out lines (with maybe 2 cashiers on if you’re lucky, do yourself a favor and use self check out to avoid these lines)
Limited stock on items, and staff that could care less if you’re there or not. I was here one day (in line) and asked for a roll of quaters. I was told to go to customer service, so I wanted in another short line there. I was told they didn’t have any rolls of quaters (really?)
The only reason I go here is for quick items that I hope they have (ice cream, bread or flour) but that’s about it. I still drive to Burlington to go to Market Basket to do my grocery shopping. I’d rather drive there than pay for over priced groceries

This place has improved in some ways, but worsened in others. When I do have to go here, I try not to buy meat (that whole wall smells really weird), I check expiration dates obsessively, and I inspect/​sniff produce a lot. I’ve had too many occasions of rotted garlic/​onions.
On a more positive note, the staff has improved — they know what they are doing now. They are also all very nice, and seem to like each other a lot.

I really like this place as far as generic supermarkets go, although I have to say that it might be a case of familiarity breeding contentment.
The layout makes some sense, there are small carts in accordance with the small aisles, the checkout people are generally efficient, and there’s not a preponderance of senior citizens or people with tons of children that slow down the grocery-​acquisition process. Having fresh fish is also fairly nice, though the deli/​bakery stuff is not great.
Two things to beware of, though: 1) The management lets the selection get drawn down before restocking shelves. At various times, I’ve had to miss out on granola bars, bread, vegetables (especially zucchini, squash, broccoli, asparagus, and sweet potatoes), and other stuff because I came at some strange time, like late on a Sunday. If I come during a more orthodox time, these issues don’t arise. But it’s worth noting. 2) Trying to do anything other than «go to the store to buy food» here is kind of a nightmare. Even a request as simple as stamps can lead to horrible delays in your experience as the cashiers try to figure out how to get stamps out of whatever they’re using. Just don’t do it.
Way better than the abomination of a Stop and Shop in Arlington, though.

I absolutely despise this place. I would give it negative stars if I could.
It’s not even Stop and Shop stores in general — just this one in particular. When I first moved to Davis I had no idea what Market Basket was and thought I was doomed to shop at this hellhole forever. The produce is never fresh, and I’ve found mold on their fruit on multiple occasions. You can’t depend on them to be consistent with their inventory — once in a blue moon they’ll have the greek yogurt tub in the flavor I’m looking for.
Want fresh produce and dependability without shopping at ridiculously priced stores (aka Whole Foods)? Well I have good news for you. MARKET BASKET! This place is an absolute God-​send and the complete polar opposite of this shithole. Everything at MB is fresh and CRAZY cheap. No joke, the same exact grocery list will cost you significantly less at MB than S&S, plus you get better quality. Can you ask for a better deal? I don’t know how MB can be so cheap, but I sure as hell am not questioning it.
As for this place, every time I come here I die a little inside.

Consistent produce problems. Staples not available: I’ve been there when they’ve had no onions, or no spinach. Today I got yukon gold potatoes, and when I went to dice them half of them were white – this is produce stockers not caring. Pricing for folks who live alone can be infuriating – loose onions 3 times as expensive per pound as bagged; romaine lettuce only available in bags of 3. I go here a lot because it’s close, and I’ve great experiences with the staff, but I always dread needing produce.

This is quite literally the worst grocery store ever. I came in today for vegetable broth and spinach. neither items were in stock! What?! Aren’t these normal items that people eat on a regular basis?! I mean, I understand when I come in for goat or specific fine cheese and they’re all out of stock, but spinach and chicken broth are fairly commonly consumed foods, right? This is a regular experience for me these days. should have paid extra and gone to whole foods! Good grief.

I submitted a complaint via Stop and Shop’s website (I was ticked!), and the very next Monday the store manager called me to apologize and offer me a gift card to give them another try. I really thought that was above and beyond and appreciated her reaching out. I’m still skeptical of going back after the treatment this weekend, but am very impressed with the response from management.

My wife agrees with the reviews that say this place is dirty and the staff poorly trained. However, I find it, like all Stop & Shop stores, to be a useful place for basics. The store brand items (everything from cranberry sauce to toilet paper) are good quality and good value. If the produce or meats do not look appealing. Whole Foods is not far.
Because this is a small, urban store, selection is much more limited than the S&S I frequent on the Cape, but that actually adds some old fashioned charm.

I wish tis store would focus on training and supervising the young staff, keeping the shelves stocked and cleaned, and carrying a few more basic items, Instead of lining every aisle with junk food and candies.
This store has potential… Perhaps with better management? It is screaming for supervision and common sense ordering. They order products that assume that no one cooks anymore. They clutter up the small aisles with cardboard displays making it hard to get in the store or move around. (Think Market Basket without the good prices)

I usually shop at Market Basket as it’s way cheaper, but since they have messed up the business as of their family drama. I have to choose to come to stop and shop. It’s expensive but I like the cleanliness and it looks fresh. This location is little far for me but no other choice. Works out for temporary basis though!

I don’t know why people give so low rating. Maybe it used to be really bad?
After shopping at Shaw’s and Market Basket, I find this store satisfy my needs better. It is true that Market Basket offers a better price on many things, but the difference is only noticeable when you buy a car of stuffs. As a student who lives nearby, alone, I do not need to buy lots of stuffs at once. They offer pretty good deals on many things which are more than what I need. I love their seafood section the most, they’re fresh and often have nice deals on lobster! My only complaint is that the staff working at the seafood section is often off the duty, so I have to wait for them to come. Other than that, I enjoy shopping here, as opposed to «fighting» with other customers for cart space at the Market Basket.

This is the most disgusting grocery store I’ve ever shopped at. The produce is consistently spoiled, while the meat department smells putrid. On my last visit, I witnessed an employee empty the outdoor trash and carry the leaking bags through the produce department and leave the wet mess without bothering to mop it up. I’ve never seen a worse managed grocery store.
Net net? Stick to packaged goods if you must shop here. Get your act together, stop and shop.

i get the complaints about produce not being stocked, or the inconvenience of layout, but really? you’re going to complain about them not having a certain kind of pasta you like?
okay, sorry. sometimes Unilocal is too much to handle.
BUT. this stop and shop gets the job done. it’s on my way home, and i guess i generally go to the one on magrath highway if i need to do heavy shopping. but in the times when i’ve needed 15 bins of cookies for a work event, or a bunch of fruit to bring to my desk for the week, they provide. the produce is WAY better than trader joes, where i do most of my shopping, but i guess TJs sets a pretty low bar (love you TJs, but what’s with your plastic wrapped broccoli that’s at least two days past its prime?).
i called in for customer service today, and the manager was really helpful. like, tried to find an old receipt that i lost, helpful. thanks manager! big ups to you.
if you want fancy, go to whole foods or something. this store is pretty decent for a stop and shop.

Small, small, small.
I go with a generally basic list and can only find half of the products. I really loathe that they don’t have the shells pasta I use for my Mac n cheese.
My girlfriend likes the vegetarian option section and the fact that the liquor store is attached.

Aaaaauuuuggh! This location fires up my inner Charlie Brown like you wouldn’t believe. Why do I keep running up to the kick the ball, Stop & Lucy, when I know you’re just going to pull that ish out from underfoot?
Are you a Stop & Shop, or are you a Foodmaster with a new sign? Why is there zero consistency with inventory placement? Perhaps the infrastructure for the coolers was what led to the Foodmaster’s demise because nothing is located where it feels like it belongs. Frozen goods along the back wall, dairy in the front left, with only produce in the front right feeling appropriate. There’s a social science to grocery store layout that every big name in the business seems to utilize, and this ain’t one of them.
Fine, I found what I need. The least I can assume is that the stuff is safely nestled in a sealed package… oh wait, it’s broken. The containers for multiple items from the dairy section were so haphazardly handled that the plastic spouts were cracked, and the inner product exposed. Accidents may happen, but when I’ve been, well, eating things from grocery stores for *mumble, mumble* years now, I’ve never seen three clear signs on mishandling stem from a single trip.
Whatever, the cart’s full, a premium is being paid for convenient location and now I just want to check out. Tell you what, Damien — how about we have three staffed registers open and one bagger during the evening rush. Because, y’know, self-​checkout is always available. IS THIS A CVS? I’m not here for a Snickers and nail polish remover (catch my drag show Tuesdays and Thursdays), I’m supplying sustenance for my family for the week. This means bulk, and this means staffing a bagger at every lane during peak hours, especially when the cashier can’t be bothered to stop that cilantro-​ruining conveyor belt as your goods pile up at the end of the track. AM I ON SUPERMARKET SWEEP? SOMEBODY HALP!
Get me out of here. Oh wait, I can’t because dozens of half carts are actually blocking the exit, as employees are standing right beside the wire&wheel dam, only focused on engaging each other and not the lemming pile of customers who want nothing more than to leave. I’m in hell! I’m in hell.
There’s a Target that was once a pile of ruin, and only after years of development and proper management did it emerge from its original moniker of Shitty Target. This is most definitely Shitty Stop & Shop.

This Stop and Shop has all your basics covered but it’s smaller than most other S&S in the area and has somewhat of a limited selection. On a few occasions I’ve come here and gotten *almost* everything I need, then had to make an additional trip for one or two specialty items.
Cart traffic can get backed up here with the smaller store design and the checkout aisles seem to take much longer than usual.
Perfectly acceptable for a short grocery list but I wouldn’t rely on it as one stop shopping or if you’re looking for a wide variety. Better than a bodega, but not by much.