Jay’s Appliance Service

first of all rude on the phone because he didn’t realize we live further out than he thought. um, doesn’t your google maps work? he’s been here before, too. so i am not sure what his issue is/​was. secondly the door and handle to our microwave is broken. he told our home warranty that we had broken it on purpose. what? i am 60 years old. i don’t go around breaking appliances for the heck of it. it’s an old microwave and should be covered under our warranty but because he was in a bad mood, THAT’S what he told them for our claim. our stove burners haven’t been working properly. i told him that it took 45 minutes to get water to boil. that the burner seemed to go on and off. he practically called me a liar. he said no it doesn’t. lol it does! so i said i assure you it does. he was still mad about whatever so he made me put a pot of water to «prove it» on the stove. sure enough it starts going on and off and on and off. he says OH. well someone else will have to come fix this. grabbed his junk and stomped out. rudest person i’ve ever had in my home and i used to work for lawyers. that’s saying something. never EVER again and i would not recommend to anyone. he didn’t seem to care about the job just the fact that he drove a few and i mean very few miles more than he remembered he would. dude, you’ve been here before. check your records. why was friday such a grouchy day for you and rude, too? now i’m going to have to appeal it with my insurance and get something done by someone quasi competent.

Jay came out to replace our disposer under warranty and arrived promptly when promised. If turned out to be a difficult job taking longer than expected. While he was under our sink he noted problems with our faucet mount and took the extra time to fix that as well. I offered to pay him for the extra work as it was not included in the warranty repair and he declined. Nice guy, great service and completely fair. Can’t beat that service. Call Jay and you will be pleased.

Wonderful honest and helpful service at a fair price. I highly recommend. Also, very trustworthy.

It’s been a few years, but I had excellent service from them.