Spring Flowers and Gifts

we live out of town, and we ordered a birthday bouquet for an event in Sonoma. We used the online ordering feature which confirmed our purchase and pickup for Sunday morning. About a day later we recieved a call from the florist saying that the reservation was made in error, and that we would have to pick up the order on Saturday rather than Sunday. This meant we had to arrive in town a day early to pick up our order. The business owner was onsite when I arrived, and she commented on how the computer should not have made that reservation. She did not, however offer any apology or compensation for the mixup. I get it… the business is not open Sunday, but whether or not it should have done so, the website made a business commitment which the florist failed to honor. The flowers were nice, but the hassle and business practice turned me off. I’ll go somewhere else in the future.

My go-​to florist in Sonoma. They always come through with amazing arrangements for my wife’s birthday, Valentines Day or other occasion. I call, ask for something nice, give them my credit card number and ask them to deliver and just like that, instant husband points.
In fact, it seems that I’m never home on my wife’s birthday… I know this because I called them this year and they had last year’s order saved. The helpful gal on the line told me what I ordered last year and asked if that worked out well. It did (I’ll make no further comments *wink*). It seems to have worked out just as well this year.
Now, if I can only figure out how to be home next year when the flowers arrive.

The best floral designer in the whole universe designs there! Very sweet shop, gorgeous arrangements, perfect service.