Way overpriced frames. Wanted to get some sunglasses they sold for $ 685 not including lenses in addition to my regular glasses. Found the same ones online for $ 225. When I called and mentioned it they claimed they must be fakes. When I later asked to confirm the item number Susan said no. I like Dr. Stuart my prescriptions are always good but, Susan is very unpleasant. I have gone here for many of the years I have lived in Sonora. I left two years ago because of Susan but came back due to insurance. I think I am done for good this time. I prefer Sierra Vista Optometry.
Carol G.
Place rating: 5 San Andreas, CA
I went to Dr. Stuart for the first time and everyone was very friendly. I had Davis Vision, and they had a large, very nice selection of frames I could choose from. I will defiantly return. I enjoyed my experience there very much.
Marley D.
Place rating: 5 Alexandria, VA
I have never reviewed on Unilocal before and simply had to when I by chance noticed the a couple of the previous reviews. I have received three pairs of glasses, some contacts, and one eye exam at Dr Stuarts office. While I have not looked through all of their frames the selection seemed quite good. Previous post complained about designer lenses on offer but I am happy to have a complete selection from low to high end even in a small town — something not always available. Being from Washington DC myself and always shopping at For Eyes or other large format stores, I was greatly impressed when Dr Wallace said he would have my glasses to me in «a few minutes». I was shocked. He fits the lenses for your exact prescription(which you may have just received) right there in the office. I have never had glasses to me in less than 2 weeks. At Dr Stuarts I had my eye exam, picked frames, and had my custom prescription glasses finished at fitted within an hour though I was told it can be a day or two apparently — still better than weeks and sent off to someone I dont know. That’s service and skill you do not get at these corporate stores. Lastly, anyone who knows Susan knows she is one of the kindest people around. Any misconceptions from others, while I am sure with good intentions, and simply misinformed. I would highly recommend Dr Stuart for any eye care.
Betsy D.
Place rating: 1 Jamestown, CA
Dr Stuart was very nice. But his wife was a condescending snob. I will not go back and I would not reccomend anyone else do so. Really sad and a perfect example of why so many small town businesses go out of business when box stores come in. If we cannot rely on good serve we might as well go where the prices are lower.
LaTonya F.
Place rating: 1 San Bruno, CA
My husband and I went in 2011 for my first and his second yearly eye exam, the eye exam with Dr. Wallace was fine but purchasing eye glasses and getting a contact lens prescription from his wife Susan is another story. Susan his wife works with him, she takes care of the insurance end of a patients appointment. My husband and I have Davis Vision Insurance and we thought we would try a small town doctor and not just feel like a file number with most city offices. Susan started off very friendly and made us feel comfortable, my husband found some frames he liked but when I asked for the Davis Vision Frames Susan said the display was broken and didn’t have time to put it up yet, in place of the Davis frames were some expensive designer frames. I didn’t like any of her frames due to style and much to pricey for a small town doctor. I asked for my eyeglass prescription which was covered by Davis insurance and my contact lens prescription and Susan gladly gave that to me at no charge. I ended up purchasing some Davis Vision frames at Site for Sore Eyes since they had a nice display of the insurance covered frames. When my husband and I went back to Dr. Wallace on July 21, 2012 I asked for the Davis Vision frames and Susan pointed to some frames on the wall but I couldn’t find them and she never came to help me look for them. I did find some Oliver Peoples designer frames that I liked on the discount rack and when I asked the price she said they are on sale for $ 450 which is 50% off the normal price, with my insurance and what I wanted on the eye glasses I would have had to pay almost $ 700 out the door. That was way too much money for part-time glasses especially since I wore contact lens 90% of the time, so I just asked for my contact lens and eye glass prescriptions which she gave me at no charge so I thought. The next Monday I called our insurance and looked over the charges and found out she charged us over $ 200 for my husband ‘s frames and charged me $ 89 for a contact lens fitting. I told her that she didn’t charge me in 2011 and that my prescription didn’t change and all she said was that was the charge. I told her to refund all our money and I called and complained to Davis Vision about them not having their frames displayed properly and how she overcharged us. I’ve never paid for a contact lens prescription in over 10 years and this small town doctors wife was now trying to charge me and I called her on it. It seems like Susan wants to push the designer frames and other frames that are not covered by the insurance companies since I’m sure her profit margin is greater from them then from the insurance companies. My husband and I stopped going to Dr. Wallace not because of the eye exam but because of his wife and her dishonesty. Beware of small town businesses!