Oil N’ Go

I was surprised to see so many not so good reviews or oil n go. I’ve been here for oil changes and inspections 2 dozen times at least with everything from new Bimmers to 70’s FJ’s to a Sprinter van… always had good experiences with these guys. I find them to be very friendly and accommodating. They state very clearly that they charge for inspections (not an uncommon practice in BTV) pass or fail, but they once let me fix a problem and come back without charging me twice. I thought that was very decent, given that they essentially had to look over the entire vehicle again. I do not think inspections are a big money maker for auto shops.
Prices are quite reasonable. Gone are the days of $ 20 oil changes and most vehicles, even Toyotas, are demanding synthetic oil these days. My last oil change on my late model Volvo was 50% less than the dealer and the fixed my loose engine guard free of charge.

Over $ 100 for a synthetic oil change and they didn’t even use the oil specified in my owners manual — and they didn’t tell me any of this of course. Is it that hard?

How a basic oil change turns into $ 61 is beyond me. After speaking w/​manager the answer was «synthetic oil» & you can’t get a cheap oil change anymore. I will stay with Noyes — they are local, family owned, top your fluids, vacuum, & use high end oil. They also make it right when you truly feel something isn’t correct. They also said I needed my all seasons rotated, really??? I just took my winters off in May, had my all seasons put on & have traveled less than 2,000 miles. Big disappointment considering I always normally went here. I won’t go back. The only positive is a quick 10 minute oil change but watch your wallet!

I have brought a few cars to this location. I agree that it is always something else besides an oil change! They are extremely pushy with the higher cost oil changes. They also replaced our windshield wipers, and a few days later, the drivers side one was just as bad as the old ones.

My experiences with Oil N’ Go happened awhile back but I was inspired to write based on recent experience with great customer service at Junction Subaru in New Haven.
I used to frequent Oil N’ Go for oil changes and other car repairs because they are a local business and advertise their green practices. However I no longer go. I had a problem with my car, called and spoke to the owner/​manager asking if they could take a look and let me know how serious/​how much it would be. They said no problem and were very friendly. Then when I decided not to have the work done right away they charged me for the time they spent looking at the car (less than 15 minutes-​$ 20 worth of labor). When I spoke with the same man who I spoke to on the phone saying I didn’t understand that I would be charged just for an estimate he dismissively said we don’t look at cars for free. This shows me that repeat business is not valued. I did wonder if I was wrong, is this standard practice?
Well I have to say that it is not at Junction Subaru they will look at your car and even spent a few minutes fixing a windshield wiper at no charge. They clearly value building relationships and repeat business much more than Oil N’ Go.
Bottom line if you are looking for a quick oil change it is fine but be prepared to get a strong sales pitch. I would not recommend more extensive repairs and they are not the local business which they pretend to be.

Definitely overpriced and like any chain oil change shop they will pressure you into getting the top tier oil change options and extras. Unfortunately, that’s just how these businesses run and rank their employees.
And of course quoted me on a whole bunch of tune ups I «absolutely» needed.
No thanks. I usually like to change the oil myself but it’s winter time and I dont have a garage.

After multiple visits to Oil n Go I can confidently say they are over-​priced and don’t really offer you much more for your money. Plus, they nickle-​and-​dime you for everything including inspection fees ($ 40 pass OR fail… you pay either way).
My most recent experience involved having my car fail inspection for front brake rotors. Oil n Go quoted me $ 350 to fix the issue. Instead I called Burlington Muffler & Brake (GREAT place, by the way) who looked at my brakes and recommended replacing the font pads for $ 140. Burlington Muffler & Brake told me that the rotors had some wear but should pass inspection. Went back to Oil n Go and they failed me again, and were rather snide about it.
Done with Oil n Go.

I only get my oil changed here when I am getting other work done. They have an on-​site mechanic and I often go here for inspections or routine maintenance because the cost of labor is less than at the dealership. The work is good and it is reasonably priced. The oil changes are expensive, though, and the service can be hit or miss.

Went here once to get an oil change and did not have a good experience. Went again recently hoping for the speedy convienence of getting an oil change and inspection done together. I should have paid attention to my first impression…
To begin with, the oil change is overpriced. This is supported by the fact they offer numerous coupons on their website. The check-​in person tried repeatedly to get me to take their top-​tier (totally unnecessary for my vehicle) oil change. My request for a basic oil change — still almost $ 40 –was met with numerous rebuttal attempts. Ugh! I shouldn’t have to haggle over basic auto maintenance.
The only positive side about this place is that they’re quick. The waiting room had about 5 people in it and most were out relatively soon. However, I didn’t see one person leave without being told what overpriced service (i.e. — transmission flush, tune up, coolant flush, etc.) they HAD to get done right away otherwise said person got the your-​car-​will-​explode-​on-​the-​ride-​home type of lecture.
Ultimately, the oil change was done but my car did not pass inspection. The mechanic stated *all four* brake hoses (totaling several hundred dollars) would need to be replaced. I brought it in the next day to the DEALER who found it necessary to replace only *two* brake hoses. They also did the inspection free of charge, telling me to be cautious of places like this.
Bottom line: skip the «convenience» of Oil N Go. Spend the extra 15 minutes elsewhere and give yourself & your wallet peace of mind.