Diamond Nails and Spa

I recently moved to the South Elgin area. I am having to find all new services (hair, nails, waxing, facials, etc) because continuing to go into the city would not be practical. After trying 2 – 3 other nail places and getting nervous that I couldn’t find one that I was ecstatic about, I come across Diamond Nails. FAAAANTASTIC! «Long» does my nails and she is beyond efficient. She does not talk much unless you engage her. She knows exactly what she is doing. Love this place! Save yourself some disappointments and just go here.

Came here on a referral from a friend. My daughter and I both got hot stone pedicures. They were amazing. If they are like this every time we will be back regularly. The girls were very friendly and the place was clean. They took their time and dos a great job!

First time at Diamonds Nail and Spa and was the best experience I’ve ever had at a nail salon. As soon as I walked in I was greeted by the staff. They are all so friendly. Every customer I saw left extremely satisfied with the service they received and the work these awesome nail technicians did. I originally wanted neon pink nails with glitter but one of the technicians asked if she could do something she saw on Pinterest I told her she could and it turned out great! I love my nails!

i found dan and cindy! off silver glen just before randall road. next to fish pet store!!! called inails.
i did not enjoy the new owners at diamond nails

I made an appointment yesterday an hr in advance for a fullset… got to the salon. still waited 15 minutes because the lady decided to take the walk ins before me… then she finally got to me. Showed the lady a picture of what i went and who knows why she did a different shaped tipped nails. Then she asked if i wanted gel or acrylic, so i asked the prices. She said 45 for gel and 25 for regular. I told her regular. She then glued the tips of my nails then went to do someones eyebrows in the middle of the service.
Took about 10 minutes and i was so pissed. She came back, finished my nails, but right before she did the polish she said she was gonna charge me 30 for the set. I told her i didnt know that and she didnt say amything about the extra charge. I was beyond pissed at this point. I think the nail techs need to be more attentive to the appointment people. they seemed to care more about walk ins. That was the case at the place i went to, at least. I will never go back.again.

My dude came in to buy me a gift certificate for our anniversary. He asked them the cost for a no chip/​gel polish, French Tip, basic manicure/​basic pedicure. They told him $ 80. So he bought the gift certificate for me.
I came in to redeem in with an appointment set. I set it for a basic pedicure/​basic manicure, no chip gel polish, French tip polish.
First, they tried to pressure me into a more expensive pedicure. Yea… Not interested. I don’t want hot stones.
Then the nail tech doing the pedicure was telling me about the Halloween party they were throwing and invited me. That’s cool, I appreciate customer appreciation. But when I say, I cannot make it, and I’m asked why I can’t, well that’s rude and to personal. It’s because I can’t. Period.
The pedicure was decent and polish was good. But then she turned me over to a guy for my manicure.
My no chip manicure chipped about 4 days later and the edges started to peel about the same time.
And when I went to pay… The total cost? $ 96. The cost difference? Never really got to the bottom of it. It might have been the polish style/​French tip. It might have just been a rip off at the counter.
I also learned that Cindy and Dan no longer own it… Which might explain some of the negative changes.
Either way… I had been going here since 2011. I will not going back.

Wow… this place is unbelievably unprofessional! My daughter and I came here at 11:05 last Saturday and asked to get two mani/​pedis. By the way, this was a first time for a pedicure for my almost 13 year old and she was excited! The lady told us to pick a color and told us to sit in the pedi chairs. I had already sat down and started soaking for a few minutes when 10 minutes later a woman came in with two other ladies and said that she had an appointment for 7 people at 11:00am. She was almost 20 minutes late for her appointment and her full party of 7 wasn’t there yet. The lady that was going to do my pedicure told me that I would have to get up and come back later because their appointment was there. Seriously??? My feet were soaking and she didn’t offer me a towel or anything as she stared at me to get out of the chair. OMG, I was FLOORED! What would she have done if she had one foot done and not the other? I’ve been a client at this place since they opened 4 years ago… I will NOT BE back… I miss the old owners Dan and Cindy and know they wouldn’t have treated me this way.

Staff is not very friendly. Pedicure water was cold and they barely exfoliate. I had to ask that he give my feet more attention. Polish was fine.
Manicure was HORRIBLE, the top coat was clearly old and stringy but she continued. by the time I got home it had visibly bubbled. Their drying station is awful, they do not have the appropriate bulbs to dry nails affectively. I would not recommend.

Disappointed!
I just left Diamond Nails having paid for a Spa Pedicure. Water was barely warm. Massage was underwhelming and brief. A few quick, light, swipes with a pumice stone (microplane file was not used) — this was my first pedicure of the season and you can visibly see that more exfoliation was needed. Polish looks OK but I wouldn’t be surprised if it chips within the first week.
I have been a customer there for a few years and I have always had decent service (some visits were better than others). Today, there was only one face there that I recognized so maybe they changed owners. I have a few gift certificates to use for Diamond Nails and unless things improve, I’m not sure I’ll be back after I use them. So disappointing because I was really looking forward to some pampering.

Had a great experience, friendly staff and good prices for all their services. I’ll be back for sure!

NEW OWNERS!!!
I haven’t had any nail services in almost a year. That said I like this location and haven’t ever had a bad experience plus it’s close to home. I called on a Tuesday, was given an appt within 45 min. I always call because I hate waiting. I discovered upon arrival 3 young Asian women, not the usual couple who opened the location. They were very friendly. There were two other patrons in the salon. I asked for a no-​chip pedicure. The water in the mini tub was HOT, they adjusted it to a perfect temp. The young lady that did my toes did a GREAT job! She wasn’t too aggressive with the exfoliating, did a great job cleaning up the nails and cuticles and gave a really nice massage to my legs and feet with a rich, lovely smelling lotion. They have a huge color selection for no chip, the price was $ 45 for the no-​chip pedi, I did not «upgrade», and I was there for about 45 minutes. There wasn’t any polish on my skin anywhere. They did offer to do a no chip mani, but I didn’t have time. I will definitely go back, the service is still very good and reasonably priced. I pay in cash so I don’t know their credit card preferences. The new owners are very nice, I would recommend!
Oh, they told me the previous owners moved to Texas.

Heck no, never again. I wish I could’ve came to read reviews first before coming here. The guy sitting in front was very nice. The nail tech was beyond rude. When I asked about paying with a credit card, she got extremely mad about it. I got a regular manicure, they kept pushing the no chip on me. She told me my manicure won’t last if I don’t do a no chip. She didn’t put a base coat on. She made a mess. I did a french. There’s still white in the middle of my nails and it’s on the skin next to my nails as well. I went to dry my nails. I wasn’t ready to leave yet because I felt like my thumbs weren’t dry. Another lady rushed me out by telling me my nails were dry without feeling.them. I told her my nails didn’t feel dry. She touched one and told me they were dry. I just left. She felt bad for rushing me out but I was already so mad.
I’ll stick with my regular place next time.

Water is always cold when they prep for your pedi… and it takes a while to get someone to actually pay attention so they can add some hot water. The «spa» pedi is nice, but the massage part is underwhelming. Polish application is usually ok, but they tend to leave some on your skin.
Just not very friendly employees, tend not to speak English in front of you and aren’t very happy when you use a credit card to pay.
We only go here as a last resort when our other favorite places are backed up.

I really like going to Diamond Nails and Spa– I feel like they do a really nice job (I’ve had no chip manicures and pedicures, and spa pedicures here as well– no acrylics). I’m sure some would complain because the employees speak to one another in their first languages, but that never bothers me– I speak in my first language all of the time myself. The prices are very reasonable (my spa pedicure with the sea salt and mask was $ 35) and they are fairly speedy. Sometimes I can get frustrated because if you make an appointment you don’t necessarily get priority over walk ins– but I’ve never felt the service was too slow. My entire bridal party had their nails done here for the wedding– and everyone seemed pleased.

I love this salon! I have always been very critical of salons because I am tired of having my nails fall off within days of walking out. This is the 5^th place I have been to in town and they last 2 – 3 weeks before I need a fill !!!

Great place to get a mani & pedi. Highly recommend the no-​chip manicure. Their messaging chairs are also the best.

Diamond Nails and Spa is awesome! Dan, Cindy and May are great technicians and always make you feel comfortable. Their Spa is beautiful and very friendly. If you are looking for a change or for a 1^st time visit, you should try Diamond Nails and Spa!
Janis