Jimmy John’s

TBH, I don’t usually go to Jimmy John’s — I wasn’t a fan of cold subs for a long time. So this was actually my first time ordering something other than drinks off the menu.
PROS:
–My sub was very tasty, and at $ 6.99 or so (for the larger club sub thing) it wasn’t too bad price-​wise either. Recently at work we had JJ’s catering so I knew I wanted to try the Italian club.
–Friendly service and clean restaurant.
–The deli pickle I ordered was also really tasty. (FYI, it’s about $ 1.25 extra though)
CONS:
–I was asked if I wanted a larger cup for water, and it was 27 cents apparently. Weird, but okay.
–Layout of the store is a little weird. Napkins were behind the counter apparently (not in front of it), etc.
I’m not usually in South Lyon but I will definitely be checking JJ’s out again for its Italian sub :) very tasty.

All I can say is yuck! How can a veggie sub taste bad? Nothing fresh… We walked in and ordered two veggie subs waited forever and 6 people standing around confused. It was our first JimmyJohns and our last.

They love tomato and think I must too. Three times I have gone to the drive-​thru and three times they have given me tomato when I asked them not to. I dont understand why they wont give me a sub without tomato. They acknowledge that I say «no tomato» they even repeat it back. But all three times I have driven here they have given me the tomato. My only guess is they dont believe me that I dont want them. I might go back if there is a global tomato shortage and I know it will cost them more to put tomato on my sub than the sub costs.

This is pretty much the same as all the other Jimmy Johns I have been to EXCEPT they have a drive up window which makes it nice if the weather is bad or if I am too lazy to get out of my car and walk the few steps there are from the parking lot to the door. I like the Vito and BLT sandwich the best, my son loves the Slim 2 (roast beef) with cheese. The subs are all kind of on the dry side and not even close to having topping like «the place Jerad lost weight at»

Something about South Lyon must prompt restaurant chains to lower their standards. Or we just have so few chains that they’re not worried about the competition. I lived in Chicago for two years and it never took over 30 minutes to get a sandwich from Jimmy Johns. But this location consistently takes 40 minutes to deliver. I LIVE ACROSS THE STREET. There’s no way that’s anything other than gross negligence of their brand slogan. I could walk there and pick up it up and be home again faster.
This would bother me less if the deliveries were slow because they were using the time trying to figure out how to pack more ingredients into the sandwich. Not so. Usually bare bones, minimal amounts of ingredients.
Freaky fail, Jimmy Johns.

Very sad when a Manager at a local restaurant is rude to an elder woman who is unable to leave her home without assistance. I realize to a younger person who may not have to count every penny, would think being over charged under a $ 1 would seem very unimportant, but when you are over 70 years old, cant leave your home without assistance, have to pay every individual who comes to your home to aid you in your older/​not healthy state and being on a fixed income, maybe you would understand. I hope you never experience this.
My mother deserves better from you and your company, especially not to be rude and raising your voice on a phone call with any customer, but truly disappointed that you or anyone would treat an elderly woman in this manner.
South Lyon Jimmy John’s– Manager Curtis– Shame on you!

The South Lyon location is anything but freaky fast! Every time I place an order for delivery it takes close to 35 to 45 minutes! You call to check on your order and the are very rude! This will be the last time I order!

Jimmy Johns is still one of my favorite grab and go places but they have stopped their punch card which really bums me out, used to be punch per sandwich after 10 a free sandwich but no longer ;(