Barnes and Noble Booksellers

Seating: In the café there are still tables and chairs. Elsewhere, I think they’ve been removed, I could not find a seat.
Selection: The bookshelf sections are poorly organized. Books within a section are supposed to be sorted by author, but it’s chaos. I was looking in: Fiction & Literature, Health (sub sections diet), Contemporary Culture and Sociology. The books on the shelves are disorganized, the face-​outs are really old (Nickel & Dimed is what, fifteen years old now?)
Customer Service: None. Not all the staff are wearing their name-​tags/​lanyards like they’re supposed to. No one manned the Customer Service desk. No one manning the Nook desk (and, the Samsung was on display, not the Nook).
Management: I asked to return some Christmas books, hardcover cookbooks, with Erika the «manager on duty,» which is not the same as the Store Manager. No name-​tag/​lanyard, really rude.
I’ve sent an email to the District Manager, so she can tighten-​up that store because it’s really bad. On a Sunday afternoon there is supposed to be a greeter/​cashier greeting («Welcome to Barnes and Noble!»), staff on the floor asking if you need help, everyone is supposed to be wearing their name tags/​lanyards, the café should have adequate staffing: oooff. It is a sad store.

Es la mejor biblioteca que pude visitar en Miami. Es por demás completa, hay libros en inglés y castellano, el ambiente es acogedor, es un placer poder estar rodeado de tanta educación. Los precios de los libros son por demás convenientes y si compras los que están en rebaja te llevas grandes libros con un promedio de 10 dólares por la unidad. Hay un café ahí así que puedes pasar el día entero leyendo, escogiendo y comprando.
Saludos

This Barnes & Noble location has everything you are looking for. Located in Sunset Place, this B&N has a wide selection of books, magazines and other material that you wouldn’t otherwise find in any other B&N in the area. This store has two floors, so it gives you enough time and space to explore and the sales reps are very good-​natured and knowledgeable. If you are looking for a nice way to spend an afternoon reading under the South Miami sun, come here and you will enjoy yourself!

I love this location too. They have a ridiculous graphic novel section. I grab a cup of coffee, kick back, relax and read.

All I have to say for a book store like Barnes and Noble selection not plentiful, the store staff from a scale of 1 to 5 I give a 2 not much help just cashier. And don’t have a coffee or drink at the café way over priced and I rather go to the real Starbucks they give you your moneys worth. The coffee weak in flavor which I rather they just give the the flavor pack and I due it myself or bring my own drink from some where else.

Like other reviewers, this is my favorite B&N location, of the measly three we have in the Magic City.
The more impressive feature at this store is the well stocked magazine racks. They carry all the major publications, but also carry lots of artsy magazines that you only find at small art book shops. This magazine section is the larger of the three stores. Without a doubt, you will find a magazine to browse, to check out, or to purchase.
The other area that is very large is the gifts, hobbies, stationary, and e-​readers section. It is also very well stocked and large enough to spend a good amount of time browsing. Here you will find lots of items that you won’t find at the other stores, and most hobbies and gifts are geared to improve your brain.
You shouldn’t be surprised to find this bookstore so striking because this is a two story mega-​bookstore. The photography books, art, architecture and music related books section is one of the largest I have seen. Adjacent to this area, there is a very large collection of philosophy, poetry and theater books.
I come to this bookstores a lot, I would like to consider myself somewhat of an amateur serious reader, and I do like to pick up relevant books on various subjects. I try to read fiction but I like non-​fiction more, like science, history, economics, business. I occasionally splurge in philosophy, mumbo jumbo spiritualism, and graphic novels. I also like art, design, photography, architecture, I guess you could call me something of a book nerd although that would be a mistake on your part.
Aside from the large selection of books and magazines, what pulls me here is the very large space of the café. It is a laid back and unpretentious atmosphere, and hardly ever will you not find a seat. Great place to pick up some books or mags, and get a coffee from one of the awesome baristas at the café, which, by the way, are hands down the best bookstore baristas in town. They will make whatever you want (cortadito in my case, sorry, thank you) with a smile on their face and lots of courtesy.
If that is not enough to lure you in, there is another seating area around the corner from the café, also on the second floor, an area used mostly by students doing homework or getting tutored. And a kid’s section for the young ones.
Without a doubt, this is the best assorted B&N in the city, with the best café, and with lots of space to sit down and wind down. There’s plenty of parking (paid), food, clothing and stuff around, so if you want to do something else, you may be able to do so as well. Just remember to buy a book every once in a while, or a magazine. Even if the best things in life are free, not all have to be so (you know who you are, I’m not hating).
++ Barnes & Nobles validates for the mall garage if you make a purchase ++

I come to Sunset Place often and coming to Barnes and Noble is the highlight of my trip every time.
Now, I’ll be honest, that while the store is big, it does not have the best selection when compared to other B&N’s in the Miami Dade area but its not small by any means. The staff here is courteous and professional. I’ve had conversations with a few of them, either looking for a book or just shooting the breeze. Good people.
The Starbucks here is popular on Friday and Saturday nights with the teeny bopper crowd and they will wonder into the store which can be annoying but hey, they’re kids. Just move them out of your way.
Paid parking is available and they will validate your parking.
Overall, a good store in a good location. Worth a walk over while you wait for a movie or after you finish dinner.

A fine book shop. Almost s library with the exception of no checkouts, your more than welcome to make s purchase however. The last and only local bookshop unless you wana make a far drive down bird road. Excellent manga collection btw

Terrible Barnes&Noble at a terrible location and it’s in Sunset Place which is a terrible mall that’s so dirty. I went here to get a new book but the staff is rude and don’t understand anything

This has to he the smallest, most poorly stocked store they have. The girl actually suggested I could browse the section of the particular book I was looking for on my own, the section was literally one shelf. I can read kid, it’s not in there, don’t send me on a pointless mission.

I honestly don’t understand some of the negative reviews. I’m a B&N member. I buy about 3 books a week, & yes, I read them the same week. I’m an AVID reader. The Kendall location is close to my house. The Coral Gables location is close to my job. I tend to go to the one on Miracle Mile most because its the most convenient. HOWEVER, the B&N at Sunset is my absolute favorite. While the Kendall location has a pretty decent selection, nobody EVER answers the phone. Like, ever. I can’t emphasize this enough. NEVER EVER EVER EVER!!! I can’t tell you how many times I’ve called & gotten pissed off because they don’t answer. The location on Miracle Mile answers, but half the time they don’t have the books in stock. Books that are released that day? Don’t expect that B&N location to have them available. «Yes, we have it but its in a box in the back that hasn’t been opened yet.» «Ummmm…ok…well, it was supposed to be released today so can I go get it?» «Sorry, we can’t get it for you until it’s scanned.» UMMMM, WHAT!!! What the hell is that?! Why don’t you scan the damn thing then?! Ok, rant done. Back to the Sunset location: 1) they ALWAYS, & I mean ALWAYS answer their phone after 2 – 3 rings. Thank you baby Jesus!!! 2) they are ALWAYS friendly. I’ve never had a bad experience with rude customer service like I have at the Miracle Mile location. 3) that book I mentioned above that the other B&N had but didn’t want to sell to me? They had it. In a box. In the back. Wanna know what they did? «It’s supposed to be released today & they’re working on some of the boxes now. I’ll have someone scan the box in & I’ll hold the book for you in the front.» Ok… I loved her. 4) it seems that any book I ever want is always in stock here. Not once have they not had it & if it ever occurred I would easily forgive them because its such a rare occurrence.
I read people complaining about the café. BLAH, I couldn’t care less about the café. I’m here for books & the customer service is always on point & there’s always a full selection. A++++ to this location for always making sure my bookshelves at home are happy.

What used to be one of my favorite places in town to spend some time and browse books, has turned into a very unpleasant experience.
Stopped by today to look at books. No A/​C in store (saving money or broken?), dirty carpets, indifferent staff and the nastiest bathrooms imaginable… this was even worse then some roadside gas station bathroom… truly awful.
Doubtful I’d ever return with Amazon offering lower prices and such an unpleasant and dirty store. Wish this place would get its act together and FAST!

Since it is located in the The Shops at Sunset Place, there is a fair amount of traffic, but if you are looking for a quiet place to sit and read a book, I recommend going downstairs. There is limited seating, but it is much easier to find a place to sit. It is a Barnes & Noble so the expectation is pretty standard; they have lots of books, magazines and a café. The staff is helpful, the store is kept organized and clean, I have no complaints.

I am sure I am not one of the only human beings who love spending time just relaxing and reading in book stores; as this Barnes and Noble location can sometimes be fairly crowded. However, it is usually not an issue to find a seat as the store is a large two stories. It is sad that book stores are reaching their antiquity. As a person who prefers paperbacks to the Kindle or reading on technological devices, I am very happy that this location is still in business. It is a great place to frequent on a lazy Sunday. Obviously, the books are about seven times the price at which you would purchase them at a used book store, but when you are looking for a perfect read, they will usually have it.

Love this barnes & noble location! its huge. The store is always well stocked and organized, the staff is always around to help and its conveniently located in sunset place
Café is upstairs, could be a bit hard to find a table sometimes.

This is a fairly standard Barnes & Noble located in the Sunset Place shopping mall.
It’s convenient if you’re looking for a place to just chill and drink a cup of coffee, but good luck finding a seat. The café is always packed with people studying/​reading and they won’t move for hours.
Not the best selection of books either…

I like old fashioned browsing.
I like Blockbuster for the same reason.
I want to wonder the aisles, see the pretty cover art, read the summary, move along.
They have books on everything (and I mean everything).
I also think most of their coffee shop bake goods are pretty good.
But they have the same problem with teenagers that the movie theater does.

I have been on a mission lately to read more. After watching a movie today we came here to find a specific wine book that I was looking for. Nice big store, looked like they had a good selection. Found my way around pretty easily and found the section I was looking for.
They did not have the book I was looking for, the selection on wine was not that great. One four foot section with many beer and cocktail books mixed in. I really did want a new book so I did find the «Windows of the World» 25^th Anniversary Edition. That was cool, but I hope they get a better selection next time I visit.
One additional bonus was their selection of leather journals. Beautiful black, brown and burgundy soft or hard leather journals. Most were from Italy, and they were so nice. All sizes and whew they were very reasonable. When I need a new one this is where I am getting my next one. They were cheaper than EBay. Price ranges were from $ 15-​$ 50 for leather. Very cool.
Cashier was friendly but I could not find anyone on the sales floor to help with the book I wanted. Not a one.

They no longer validate unless you buy something — also, waited about 15 minutes in line at the starbucks, fortunately I was reading a pretty interesting book so I didn’t notice how long the wait was in reality… but I never ordered because it would have taken like ten more minutes.
Apparently the financial crisis has caused a noticeable cutback in employees here because you can’t find any help to save your life.
Bummer to see this place go downhill like this.

I must say that this is one of the reasons I do not hate Sunset Place. For the most part I avoid this mall but to hit up Barnes and Noble I am IN like Flynn!
Excluding the Starbucks inside, the employees are great and have been quite helpful every time I have had a question or two, or three. It is an extremely complete store, quite big — OK HUGE — and a great place to hang out if you need to just chill for a bit. No matter how packed the mall is, its always fine in Barnes and Noble! This is my ‘safe place’ in the craziness that is Sunset.

I love this Barnes and Noble location.
They are always well stocked, the staff is helpful, and the café is great.
Also, they will validate your Sunset Place garage parking here without a purchase.