TONI&GUY Hair Salon

I went to Melissa yesterday. she gives a precision haircut. takes her time and my hair came out actually looking like the picture I brought.
If you are looking for a great haircut ask for Melissa. haircut was $ 74 but so worth it!
Fast forward to today I had a great haircut from Brianna. Melissa is not there… highly recommend if looking for great haircut! Very personable too!

Toni and Guy salons have been my go to for over 10 years. I love this location! I saw Melissa Frost this past Saturday and she did an amazing job! I even received a compliment from a stranger the next day! Seriously Melissa is amazing and very knowledgeable about hair. Go see her!

I came into the salon today having done a box color treatment on my hair myself. It was Orange on my gray roots and shades of brown on the lower. A real mess. I saw Devin and he did an amazing job fixing my mess. I would highly recommend if you go to this salon make sure you request Devin he’s done magic for my hair! Very pleased with final result.

Are these kids students in high school after school program or training adults at play?

Ya know I used to like this place before realizing that it’s a bunch of young, cocky, inconsistent, entitled kids working here. The salon is not only overpriced. But, they don’t seem to listen to instructions on how one wants their haircut as I NEVER ended up with a cut that I truly enjoyed and the color treatments don’t even come with a style out! Nope. gotta pay for it separately or you’re walking out with wet hair. Everytime I got my hair colored and cut I was in there for 4 hours (shld only take a couple hours) and good luck finding a stylist that excels at both color and cut. If you do find one who actually does both well. the possibility is highly likely that the next time u call to schedule. that stylist could have changed their mind and now only does cuts or now only does color. Felicia forgot to texturize my hair on more than one occasion and is unable to provide one with the same cut twice as I guess that’s asking for too much. She makes you think she’s detailed the first time only and she also sucks bad at bangs! Vi cut my hair with the front sides longer than the rest of my hair and it looked stupid and Brenda just doesnt cut hair very well at all. Also, you better hope that the T&G products suit all your styling needs/​expectations or you’re on your own! They will not give you any advise/​recommendations regarding NON T&G products because you really aren’t their client. They simply do hair for Toni and Guy. They are only out for commission and production numbers. I asked Vi for some product advice cuz i do not like a couple of their products and you would have thought i asked the girl to kill someone. That was the last time I went to her as she sure doesnt have a problem taking my money. Lame lame lame. A good hairdresser works for their client and gives honest advice and recommendations. Last, but certainly not least .The front desk customer service sucks. With the exception of Dallas. Alex is super rude.

Front desk needs hearing aids. They are unable to hear me saying «YES» to confirm an appointment. Made me drive all the way to store to find out that, I didn’t confirm the appointment. Time to find a new hair stylist and salon.

I had the best experience with my hair with Sage! he did much a great job! Sad to see he left but I will follow him to Avalon Designs in Keller. He is that good Thanks!

I don’t really like to bash a establishment so I’m going to keep this short and to the point. The place is depressing and don’t expect much social interaction. Including advice on the hair style you’re after because you’ll get a weird look then some «cut cut» and the snowball is rolling. The one stylist I had faith in, one of the few with actually talent, was suddenly no longer with the company. I now am a regular to an awesome, socially interactive, all skilled stylist, and significantly better pricing salon. My stylist, Sage, is now working there and I promise if you care about your hair you’ll be there next time you need that cut. It is Avalon Salon in Keller, but don’t thank me till you check it out yourself!

I used to see two staff members who are no longer with Toni and Guy and loved them. But I recently visited the salon while my husband got his hair cut and the experience was very bad. The staff was rude. There was fail language from staff members and music with explicit language was playing. Certainly not appropriate for a business that hopes to be family friendly. We won’t be back.

Vi is amazing! I highly recommend her. I have cut my hair with her 3 times and each time she took the time to look at my hair, understand what I’m trying to go for, and explain exactly what she is going to do to get the look I want,. I have super thick hair and lots of it. She did a great job in giving me a short bob look I wanted (after 2 years of growing my hair out). I was nervous, but it turned out so well. She spent about 2 hours cutting, thinning it out, and styling it. So much attention to detail. I highly recommend Vi!

Would not recommend. I booked a color and was only given a 30 minute time slot, which I didn’t know. The color I needed required an hour and it could not be accommodated. How about book more time than you think the person might need for the first time in for a color? I understand the need to make maximum money but it’s extremely annoying to arrive and be told I can’t be helped. Or, put the colorist on the phone to get the most information ahead of time.

I’m really bummed by the hair service I got done today. My hair ended up looking completely orange after I asked for dark auburn brown with some highlights. For reference, my hair was already auburn, so I didn’t think this was a complex request.
It looked so bad that I honestly had to buy box color on the way home just so my hair would look presentable enough for work tomorrow. They did offer to fix it for free, but the mess up was so bad, I didn’t want anyone else touching my hair for fear of how it would turn out. 2 boxes of dye later, it looks ½ way decent.
Really disappointing. I think the colorists need more training at this location. However, Shelby who did my trim did a great job!
Does anyone have any recommendations for colorists in the DFW area? I just recently moved back here and clearly searching on my own isn’t getting me very far.
Thank you!

Breathtakingly poor customer service. No effort at all. There internal meeting more important than providing a customer service.

I’ve not been having much luck finding somewhere to get my haircut since I moved here from IL. But this place is a good contender. The staff is friendly and not snooty. I got my hair colored by Ethan and I love it! He was great about taking time to talk about color and what would work best for me and my hair came out looking wonderful and healthy. He even pointed out the free deep conditioning treatment on Unilocal.I’m pretty pleased with my haircut, it did take forever but I guess the stylist was being thorough and it showed. I didn’t give this place the full 5 stars because the area they sit you in to wait for your color to process was in the back hallway between the employee break area and a work room. Not very relaxing. But they did offer me a drink and checked on me frequently. I also LOVE that they are open later at night and I’m the weekends. Most salons in the area are 9 – 5, I work so I can’t go during the day. This place will keep getting my business.

Had a great experience! Ethan is the best! He help me pick out the perfect color for the drastic color change I wanted! And Brenda took the time out to cut my hair even though they were about to close!

I’ve been going to Toni&Guy for years and have always had a great experience. The staff is always super knowledgeable and masters at what they do. Go see Ethan at this location — He’s super fun and my color turned out amazing! :)

Had a great experience here. Location is easy to find, lots of parking. Stylists and colorists are super friendly and listened well to what I wanted. Very glad I found this place and I will return for my next haircut & color.

I’ve been going to Toni and guy hair salon for over 10 years. This is now the closest location to me and Sage was awesome. He did an amazing job styling and cut my long hair into a cute short haircut. Will definitely use the location for all future haircuts!

I LOVE this salon. I have been seeing Heather for about 4 years and I leave loving my hair every time! The staff is very nice and the stylists are priced well for the level of talent and experience.

So, I went for about 8 years without a haircut. Yes, my hair was down to my butt. When I finally decided to chop it all off and donate it, I went to a woman I know to do it. She was the only one who cut my hair for the last 4 years.
I drove to her salon to say hi and see if she could squeeze me in… and the shop was completely shut. All the product was gone, all the furniture was gone, phone number was now a residence. Crap! Where am I going to go now?!
A girl who works with me recommended Sally at Toni and Guy. She’s been getting her hair cut with Sally for awhile now, and her hair has always been cute.
Called Toni and Guy and was super happy to get an appointment the next day. Drove out to Southlake on Saturday, and amazingly DIDN’T GET LOST which usually happens.
This Toni and Guy is on the edge of the giant Southlake Town Square. I didn’t know that when I was driving there, so I kept thinking I had missed it… but I didn’t. Just keeep on drivin down Southlake Blvd and you’ll see it next to Which Wich and FedEx Office.
I was in right on time, after filling out a cool re-​usable sheet with my info. It’s laminated/​plastic, and I filled it out with a vis-​a-​vis marker, so they just imput all the info into the computer and erase the form. Hooray for being green! No wasted paper.
Anyway, Sally was great. Got the shampoo, the cut, the style, and it was at about the price I expected. They have prices posted on the counter, but the price point differentiation was moderately confusing.
Sally cut off several inches of hair and definitely took some of the weight out of my hair for the summer. My new profile pic is the new haircut I’m rockin.
While Southlake is a drive from where I live, I’ll most likely go see Sally again when it’s time for a trim or when the hair has all grown out again in a year (as is my MO).