Great Floors

We used Great Floors to re-​tile and put new sinks in a bathroom remodel. It was so disappointing. There is no follow through so you have to stay on them. Once they get started they run the show and want no input from home owner or to hear any needs that you have around timeline etc… they put in tile when they knew our fixtures would not work according to the plumber. They went ahead and we almost had a disaster and when it came to try to get the faucets to turn on. A plumber tried to remedy the situation and months later it is still not working correctly. When you have a problem no one will call you back. They only care about getting the tile down. They don’t care if the bathroom functions or not. The tile installer and counter installer left a huge mess in our master bedroom where the bathroom is located even though they knew that we were out of town and having an open house the weekend after the install. the realtor had to try to clean it up and had so many comments on the mess. They are fine for product but there is no guarantee on the finished bathroom functioning and absolutely the worst customer service. Your project will cost you so much more and include heart ache if you use this company.

This is a horrible place. Do not do business with them you will be disappointed. We had them to our kitchen and bathroom so we can sell it and they destroyed the house. We had painted to house and did so much to sell it and they destroyed it. They ruined the paint destroyed the floor that we just put in. They chipped the wall, and didn’t even finish the floor. There was bubbles in the floor and when we tried to talk to them they refused to listen. They are the worst company out there. DO NOT HIRE THEM.

This is the worst company I have ever worked with, no one ever calls you back, they are rude and don’t know how to conduct customer service. I would never use them again!