Allen’s Cycle

Horrible. I went in there to get 2 new dirt bike tires put on my two bikes and it was a nightmare to say the least. One of the bikes didn’t get a flat, but the other one my CRF450X got one after I brought it home and left it in the garage. When I called them about it they argued with me and the owner or son of the owner got angry and when I showed up at the shop with it wouldn’t even look me in the face as if it was my fault when I told him I wanted to take the high road on this and talk with him about it. This is after they told me on the phone twice that it was $ 20 per tire change if I brought in the wheel. When I left the shop and looked at my bill, they had charged me $ 30 per tire and when I called them back they argued vehemently. The son actually told me his eighty-​five-​year-​old father probably got it wrong so I let it go. But after I got the first flat, and told them they got it wrong and I needed it repaired without being charged again, they continue to argue until I suggested they don’t. I then went to Moab and got my second flat on the bike and my trip to Moab was curtailed because of it. When I got back home I took it to another shop and I know this shop well and the people that work there. When I told him the story and ask him to look very carefully at the tire rim and everything because I keep getting flats after the shop gave me two flats after their work on it, he came out and told me there were metal shavings in it, that the wheel spoke cover was missing, and that they put in a ⁹⁰⁄₁₀₀ tube instead of the right sized tube in my ¹¹⁰⁄₁₀₀ tire… LOL. Pathetic to say the least. If I’ve learned anything it’s not worth trying to save a measly 20 bucks going to a very lousy dirt bike shop. You get what you pay for and in this case it cost me a lot of money to simply get a couple tires put on. And grief to say the least.

Works on my older bike. Have had tons of work done by them on 1979 GS 750. Carb rebuilds, valve adjustments, steering bearings, and just plan upkeep. It now runs like a top and I have faith to take it anywhere I want without it breaking down.

Front desk and phone customer service could be better. Disorganized but very pricey. They might have been in Spokane for a long time and it shows. Technicians are well educated and provided additional cost saving measures.

Early last summer when Allen’s Cycle was booked out for 2 months, I was able to speak with the owner about a mechanical issue I was having on my ancient Yamaha Virago. He was up front about the wait time and suggested a few things I could try on my own because of it. Thanks to some good advice (even though it meant I wouldn’t be a paying customer this time around), I was able to get on the road after a weekend of shade tree mechanic work. I recommend this shop to all my buddies who need work on their motorcycles and have yet to hear anything bad about them! I will definitely use them when I need work done I cant handle myself.

Tucked away neatly in North Spokane it is the Best Cycle repair shop in Spokane. Family owned and run for 3 generations. Fast friendly service, exceptional parts department (including a large cycle salvage yard)
Jim,)Owner) is a fun-​loving funny guy, with a nack for customer Service! Much cleaner than expected from a Cycle shop, and they had a great selection of merch. on the sales floor. What they dont have, they are quick to order, and for a very reasonable;e price! Would recommend to anyone!