Ross Dress for Less

Omg — this location is the tackiest of them all! One cashier, 50 gazillion «Loss Prevention» guards just standing around looking dumbfounded, and an impossible to get through store… Not my usual stop, but thought I’d give it a try since it was on a semi decent side of Spring (beats 1960 by a long shot)… Sad thing is the staff here are unprofessional and ridiculously discourteous… Never again!

I like Ross but this particular store is full of idiots!!! My phone was stolen by a cashier not even 5 ft from the so called LOST PREVENTION LADY! I had to find my phone cover, which was 2 FEET on the other side of this blind idiot. No one in the store offered to call the phone or offer to help. To make matters worse no one knew the number to corporate office, so I had to look it up and make a police report after I got home. I hope they shut this poor excuse of a store down because people should not have to spend their hard earned money and receive such bad service and by reading these other reviews nothing seems to change this behavior because they obviously don’t care!

I don’t shop here very often but I thought for some home good items I would give it a try. I had bought two large decorative pillows dog treats and a few other items. After I purchased my items and was trying to take my things out of the car, I realized that the shopping carts couldn’t go out of the store. I asked if somebody could assist me with the items to my car, I’m temporarily disabled. I was told no, nobody could help me out of the store. I could not get the things out without making two different trips. So I had to return my items because I could not get them to my car. When I was returning the items I mentioned to the young man that all I needed was help out to my car. No apology, just said «can’t do it». I think they need to get on the ball with their customers with disabilities.

Absolutely hate coming here. Long lines, never organized, and prices aren’t as good as advertised.

We found the perfect shoes for my girlfriend’s dress here, and they were pretty affordable. In fact, everything here is pretty affordable. You can save a good deal of money here, BUT the selection is spotty at best and very disorganized. They make you earn that savings, but it can be worth it.

I have a love hate relationship with this place.
On one hand, the prices are good depending on what you’re looking for. Basic things like belts, socks, pants, underwear etc, there’s no reason to pay huge prices for the same thing anywhere else.
On the other hand, this place is a disaster area. There aren’t nearly enough people working here because it takes 30 minutes to check out some days. There’s usually only two cashiers for a packed store. There’s trash and merchandise all over the floors, children screaming and destroying the half of the store that is actually in order, and sometimes you’ll find something you really wanted, and you’ll find its already been torn open or broken. Ugh.
So why shop here? Because if you can find what you’re looking for here, the price makes it worth it compared to most anywhere else you’ll go.

This Ross is a little cluttered and unorganized. It’s worse at night and during the holidays. The security staff usually greets me at the door when I walk in. I went with my sister New Year’s Eve during the day, and the line was long but moved quickly. The guy at the register said, «Next!» before his current customer’s transaction was done, so I got behind them. He wasn’t even ready. He had to break a $ 100, but there was no change in the register. I had to wait longer for another cashier. My sister got something that was missing a belt and had a snag. She asked her cashier for a discount, and the cashier told the other employee what my sister wanted. I think she was an asst. manager or something. Her cashier was being rude about it as if my sister was demanding she get a discount cause she’s too cheap to afford it full price! She works and is a grad student. They said they couldn’t give discounts and that you have to buy it as is. The cashier had rang that item first, so my sister just went ahead and got it. If that were me, I would’ve just said to take it off, and if she had to ring everything up again, OH WELL. I get that some people still steal from there, but really, who can’t afford Ross?! If anything, she’ll just return it when she goes back to Denton. The only good deal I found that day was a beautiful Adrianna Papell gown for $ 30. It’s always a hit or miss at Ross. There are better locations with nicer items. You just have to take the time to look through the chaos.

Ross isn’t that bad to be honest. It’s actually one of my favorite places to shop. I’ve been going to this store for a while and they have some really good deals. What other are saying about it being disorganized and messy are true but their merchandise is pretty good. I found Michael korrs high tops for $ 50 when normal was about $ 100. Didn’t get them but I mean it was pretty cool. I also bought my prom dress here. $ 20 and the dress was so beautiful! I’ve never seen anything like it. It doesn’t look like the typical prom dresses you usually see but they also have those. This place has so many good stuff you just have to search for it. I saw a dress at Macy’s and went to Ross and found the exact same dress for much less. This place has amazing designer bags for a great price and really nice dresses as long as you look for them. The shoes are nice too. The men’s section isn’t too great though. Well in my opinion. I’ve looked there for good clothes for my boyfriend and none of them are his style. A lot of them are really big and he is pretty skinny. Luggage are really nice and worth the price too. Overall you just have to be patient when looking for good things. My sister who flew in from the Philippines really liked this store and so did my uncle from Canada.
Be aware that the lines can get pretty long and that when you aren’t even done paying the cashier will call next customer and that is because they are trying to get people checked out as fast as they can.

Horrible horrible horrible customer service. I recently had surgery and am walking with a scooter because I can’t put weight on my foot. I needed assistance to get something off the top shelf and the girl I asked to call someone for help told me she can’t use her walkie talkie to call for help. ARE YOU KIDDING ME!!! She told me to walk around until I find someone else and ask for help. I flat out asked her to clarify that she was stating they can’t use them for customer service and she said no. Extremely disappointed! I will not be returning to this store at Louetta and 45!!!

I was visiting from New York and wanted to check out this Ross which I hear is similar to Marshalls. Sure enough, I found many dresses that were similar to what Marshalls sells, but at a cheaper price (and a bit lower quality and style).
The store was clean and organized. It was not my intention to buy anything while there, but my friend remarked that he’d be back for furniture items.

When I see Ross, not sure why but I already know I need to go in with half expectations. I think that’s been the general mindset ever since my teen years, and I’m still seeking that one that will put me in my place, but for now half expectations or not I’ll still shop at one once in a blue moon.
Came here looking for a couple dresses for Vegas at a bargain price, generally why I’ll seek out a Ross. When you need those types of clothes that you don’t think you’ll find another time to wear them and if you do it wont be that often. I scored and found two!
The store appearance was disorganized and slightly messy, which can be a huge turn off and with my OCD personality makes me slightly annoyed, but patience is everything right?
Service was never much to want nor ask for here, in fact everyone looked like they had a bad taste in their mouth, that being them working at Ross.
I’m sure I’ll go to this one again just out of it being close to home, but it definitely will not be a frequented store.

This is the Ross that is closest to my house, so it is visited most often. There are other stores which seem to be nicer and have better selection. Still, this one is not too bad. It is in a good area, located near Kohl’s, Michael’s, and Famous Footwear.
Service here leaves a lot to be desired. The staff does not seem very friendly or have the best customer service. Lines can be long at times depending on when you go and the cashiers do not seem to be in a hurry to get people through the line.
We still use this location though because it is convenient more than anything else. They usually have what you are looking for and the store has a variety of options. We buy a lot of our kid’s clothes here as they outgrow them so fast. No since paying full price for something that will be worn 2 – 3 months at best.

This Ross isn’t the best location to go to. I’ve been to better Ross locations with better selections.