Spring Fitness

Don’t waste your time. This place will rob you blind and rework the contract to make you think you signed one for 2 years if you aren’t paying attention. All around terrible experience and canceling is a serious pain in the neck and takes 30 days… What a joke.

Of course I checked Unilocal first to find a gym, this one was fairly reasonable in price. The kids area SUCKS. It’s dirty and the lazy girls in there just sit on their phones and let the kids hurt each other. The Unilocal reviews were all complaining on the cancelling, so I was assured by Ronnie setting up my membership he «could click a button and end my membership». Liar! So f***** pissed. I literally made sure I could cancel because I knew I would be moving. Now I have to go through a 3^rd party and PROVE I moved even though I signed up for a month-​to-​month membership. Absolute horse sh**! This place is dirty as well, can you not dust the middle wall? Everytime I use a cardio machine I stare at the nasty dust. The cardio machines are beat to hell as well, half never were working. The fitness instructors, one specifically that is a trainer is super overweight and I often heard of her talking about going to a bar after next door. Her daughter was the childcare room girl and she was awful!!! I told Ronnie multiple times how unhappy I was with the childcare and how they holler at the children. He would «check up on it». Okay. Sorry place. AVOID LIKE THE PLAGUE

I barely used the facility. It was an average gym. I moved out of state and when I went in to cancel before I moved they gave me a business card that had a number on it to call. I called and it was a third party business that handled cancellations. Once I moved into our new house in a different state I then had to provide that company with a bill in my name. Which I did. This was more than a year later than when I originally signed up. They still charged me a cancellation fee of $ 100 even though when I called they said they wouldn’t because I moved out of state and I was no longer in contract. Spring fitness never told me there was a contract, nor would I be charged a cancellation fee. It was a headache I could have done with out.

I really wanted to like this facility since it is so close to my house. Unfortunately my first experience was also my last. I went on a Saturday morning about 10:30am. There were maybe 4 people in the gym and no staff to be seen. I gave it 10 minutes before I walked out. I went and sat in my car for 10 minutes while I texted my husband. He said go back in and give it another shot, the staff could have been tending to something. Okay, that’s fair; so I went back in. This time I was greeted by not a staff member, but another member finishing his workout. He went and got someone to finally come to the front desk. This man said he was one of the managers and proceeded to ask me which package I wanted to start my membership with. When I asked for a tour of the gym, her looked around and told me «here it is, we are the best». Apparently my request for a tour of the facility was such an inconvenience to him. After a VERY brief and non informative tour I was led to his office. Normal looking office with the exception of a pornographic calendar full of naked or nearly naked women. At this point I got up, thanked him for what little time he gave me and said this is not the gym for me.
I have never felt more uncomfortable, disgusted and objectified. The calendar was extremely unprofessional as was this supposed manager.
I would much rather drive some place a little farther away, pay more in monthly dues and not put up with the unprofessional chauvinist that is managing this gym.

After citing law to the National Fitness billing/​collection agency about state law and collection agency practices and turning them over to BBB, as well as threatening to file a complaint with the AG, I’m happy to say they retracted their predatory practices. I will be checking on my credit report to see if these scum bags actually did what they said they would do and take it off my report, which is stupid since it was in dispute. Stay tuned for further update.

If you like a gym filled with ciche meat-​heats, you’ve found your spot. The «managers» will talk down to you with backhanded compliments. It is dirty, overpriced, and smells).The equipment (+tanning bed) is extremely outdated. I’ve been with this gym for 15 years and I finallyyyy have the sense to switch to a BETTER upgraded facility. Price ended up being cheaper anyway! Avoid at all costs.

I taught 4 yoga classes for this gym. The owner promised to pay me $ 20 PR class the day of. That didn’t happen. Then they promised to write me a check along with the rest of the employees. Fine. No check was written. I have contacted the owners several times and they have responded minimally only giving me excuses. The last one was that they needed to confirm with me how many days I taught and class count. Class count was never part of our deal. Besides, they should have a record of when I taught. Very unprofessional, and disorganized. I am unemployed in a new city and it would be very nice to get my check. Oh well. Maybe this is why they are having a hard time finding a yoga instructor.

I just signed up and honestly I think it’s a great gym, they offer a lot for the price!.. they have showers, lockers and tanning tables. it’s small but so far it’s no big deal. the equipment is very clean but I haven’t noticed any wipes to clean after use so make sure you take some, they do have tv’s.staff aren’t rude but not particularly friendly

If I could give zero stars I would. Absolute scam artists. The «veterans» program is a joke and I was talked out it by the manager bc he said it wasn’t even even a good deal. I told him I just wanted the short term military deal because I was probably moving for work and he said, «oh don’t worry man. I’ll hook you up and cancel it with no fees of you move 30 miles out». This was a lie!!! I moved for work and they charged me 20% of the remaining contract! He knew the WHOLE time he was lying because he has nothing to do with what happens or any say in it when you have to cancel. Do NOT join this gym. They are a disrespect to Military programs and «appreciation».

Overall I’m very happy with this gym. I’m currently a member and was also a member a few years ago. I had to cancel back then when my husband got a pay cut and I could no longer afford the membership. Meghan canceled for me completely hassle free. I appreciated it so much, when I was in the market again, I came back here. I love the class schedule. The gym is never crowded. The only bad thing is it could be cleaner.

This gym is pathetic. There’s no light way to put it. I started with them with the deal that I would be moving soon after. The mgr. conned me into still signing a contract with the agreement that I gave him 30 days notice. The next day I was told the REAL rules. I had to move 30+ miles away. He failed to mention that. Also, the equipment is terrible, they never clean, and the staff is about as unprofessional as it gets. If you like to feel uncomfortable while you workout, this is the place for you! Once I went to a private room to not be bothered and the mgr. STILL followed me in there and talked my ear off, even after having in headphones and putting my head down to avoid him. Creepy much? Very unprofessional. Needless to say, I did not finish that contract! This place is a complete JOKE. Run while you can!

Worst membership customer service ever! I was only going to need a membership for 1 month then I was being transferred out of the area. The guy at the 1488 location told me no problem when you get transferred we can cancel. I even had him write on my agreement that the cancel fee would be waived. 18 months and $ 600 later STILL NOT CANCELED. These guys are the worst. Don’t sign with them unless you are SURE you will be there for 3 years. The employees at the gym have NOTHING to do with the membership fees what so ever. They sell the memberships to a company that manages them. Even 24 hour fitness has better customer service that says a lot!

We have been members for 7 years! Great family friendly gym run by great people!

Read every piece of paper they put in front of you at least twice.

The gym is clean. They offer a variety of classes. Free tanning with memberships. The staff is very friendly. They even have a daycare! They also have a karate class for kids however the karate classes are extra.