Stoneleigh On Spring Cypress

Worst staff I’ve ever had to deal with!!! Never even moved in and I would never recommend this place to anyone! Even the managers are extremely rude! They ask for your deposit upfront with your application and administration fee, a total of $ 450. They denied me and my boyfriend about 4 months ago because of a falsified criminal background check they had run. Then told us we couldn’t have any of the $ 450 back because of the background check they had run which was totally false! I’ve never had a problem whatsoever ever with any other apartments I’ve lived in prior. They later gave us back only $ 250 of our money after myself, my boyfriend and then my father had called them. (I guess they got tired of us calling) l later told my attorney what had happened and he explained to me I I should’ve never been denied because my record was clean and the background check they had run was falsified! He called and talked to AMY and the assistant manager Elania saying I was filling suit against them for the rest of my money! They replied «Go ahead»! Later my attorney got a call saying I’d be refunded the rest of my money. 3 weeks went by and no refund check. So I called the assistant manager and she had «no memory» of the rest of the refund and said the manager was in a meeting and would call me back and I never heard from them! Very rude and inconsiderate, they don’t care about anyone but themselves and taking people’s hard earned money for their apartment renovations. Terrible terrible management. If you want to keep your money I’d recommend living else where. I now have a lease else where and have had no «background» problems!

This place is not worth the ridiculous amount they charge. Cheap fixtures and appliances, loud noises through the night (there is a large industrial like business behind/​next to the complex that has workers making constant banging noises from all of the pipes hitting each other through the middle of the night), rude and unprofessional on site manager, and horrible parking. Do not get lured in.