Wells Fargo Bank

From my house, tossing a quarter in any direction will surely land that coin at a Wells Fargo location. With so many branches available, I have many choices because this is my bank.
Years ago, WF branches were only located within Randall’s stores. When that grocery chain started to have issues, WF moved to independent locations and this was the branch I went to. Loved it. But within months it seemed, another branch within equal distance opened up that had safe deposit box availability and a consistent staff, so I went there on a regular basis.
I didn’t realize how much I missed the people at this office, though. Because the other location (where my safe deposit box is located) has had a turbulent and ever-​changing staff that doesn’t have a clue of who I am, I have returned to do my regular banking here. In God We Trust! Samuel, the manager who was here back in the day, is still here — and greets you as you walk in. Bernie, the MOST awesome teller, greets me by name and takes care of me and other customers promptly and courteously. The entire aura here is friendly and pleasant. Small talk amongst the customers and the employees is common. It’s like this IS the home town bank that you’d go to years and years ago. And you get wonderful service, always with a smile.
I’ve realized that I do have a choice, and my choice is to drive here. If I need to go to my safe deposit box, I’ll go to the other branch that is manned by people that don’t seem to know this community nor the people that live within it.
I am deducting one star due to corporate-​level headaches I’ve had with WF. This, I realize, has nothing to do with the branch nor their employees. It is, however, a reflection of WF in general, which is why they won’t get 5 stars from me unless they change some of their corporate banking policies and procedures.
If you do live in this general vicinity, though, don’t bother going to other locations. The people and service here is on the money.