Barnes & Noble Booksellers

Please tell the girls (workers) at the coffee shop to shut up! We just could not read. They are too loud!!! And People come to B&N to read.

I hadn’t visited this B&N store before. It was similar to their other stores. This store may not be as large as some of the others in the area. The staff was friendly and helpful. They checked to see if a book of interest was available in store, and when they found out that it was not, they offered to order it for me. They have a reasonable selection of books and a pretty extensible collection of magazines. I wouldn’t hesitate to return here when in need of a book.

Ughh, worst customer service! I bought a beer brewing kit for my husband for Fathers day in June. Turns out he does not want it. I tried to return it today, but since they cannot access transactions greater than 14 days old with my member card or my visa card and I lost the receipt I am out of luck! Ridiculous! They wanted to give me $ 2 in store credit and even that was breaking the rules according to the manager! The thing is still new in the box, never used. We have been loyal customers for years spending many hundreds of dollars every year on books! Even Target and Walmart will look things up that are months old and give you store credit! Ugh, I hate B and N now and will be boycotting it! Which is very hard since there are no other bookstores left. Amazon will be our new bookstore. bleh. Boo B and N. Update your out of date return policies, might be ok with books but not merchandise. I wish I could give zero stars.

So this barns and noble is a bit weird… it had rather poor lighting. I think it’s also a bit smaller and has a more narrow selection than a lot of barns and nobels I’ve been to.

Someone must be mad that they can’t delete the TRUTH from this website? I believe I received very rude service at Barnes & Nobles. No one should be questioning that. That person sounds a lot like Lindi, the most rude, unhelpful, and disrespectful employee you will ever meet. You wouldn’t even believe that she is a manager. STEALING MONEY

Worst customer service ever. They need new management. I love B&N but this one made me think differently.

They have a large sitting area but there are not that many power outlets to plug in. You really have to look for them. So far I only found 1 near the sitting area.

Hot green tea, a good book and just relaxing! This is the place to for ME time. grab a hot cup of green tea & a good book and you are floating in sky… ahh!

it’s a standard B&N: nook area, books books books + a mediocre café that serves starbucks’ coffee. the parking lot experience is horrific (not that large) and shared with other businesses. i do have to agree with Bill D’s earlier review: the one time i went here, it was definitely crawling with «creepy people»: you know, the kind that give you the heebie jeebies, yet you can’t put your finger on exactly why. i spent 30 minutes in here + had to ‘peace-​out.’

Half a star, not 1 star! I really miss Borders!!! I asked a female worker if she cold point me in the direction of a book I was looking for (they don’t have computers on the floor for customers to search for books like Borders did) she told me to go to customer service. I went to customer service, the guy asked the name of the book and author twice after I already told him. I even spelled the name of the author. He said they don’t have the book, I stated that’s odd since on-​line it showed the store carries the book. A man next to him typed it in, found it and walked me to the section and gave me the book that I was looking for. The cashier was nice but had the audacity to ask me if I wanted a bag for the three books I purchased. Why would I want to carry a few books in my arms without a bag??? As I walked out to my car I saw the man who could not find my book in the computer taking a break. No wonder why he couldn’t find my book! He wanted to take a break. *I miss Borders*

With the demise of Borders, Barnes & Noble reigns supreme across the land as the nation’s top corporate, «brick and mortar», bookseller. This may not be a good thing for the Springfield B&N location. Competition keeps businesses hungry. This B&N was not hungry. Speaking of which, if you, the customer, were hungry, you really don’t have a large selection of cookbooks to choose from to use to prepare your dinner. Frankly, the entire Food & Drink section of the store was pretty underwhelming. The store is, otherwise, clean, well-​lit, and has plenty of free parking out front. If you’re looking for books, especially cooking-​related, look online or at an independent bookseller vice the B&N in Springfield.

I really can’t get a grasp on this B&N. It seems to be very mass market, with a skew for the woman reader. There are seriously creepy people who hang out here, as well as way too unsupervised children. People, really.
I usually come in the door and hook a hard right to dodge the Nook people. Fortunately, they aren’t hard selling it so it’s not like you have to fear them like you do the Girl Scout Cookie sales teams. I hit the magazine section first, generally the technology rags. That’s where the real weirdos are. Note to the big fatso who blocks the entire magazine rack with the magazine pressed up against his face: READING GLASSES, DUDE.
Note to the Mommy & Me teams who are turning this in a day care center. Wrong. Get a clue. If your kid runs into me, I will yell at it and I will yell at you. Oh, little snookums gonna cry? Tough. Put the urchins on a leash.
The technology section is a little lean. Sometimes they have some decent Cisco and Juniper stuff, but it’s frequently suspiciously old and always list price. I do better on Amazon.
This has the feel of a mass market store, like Books A Million, not a more serious reader’s kind of store like Kramerbooks.

Kind of small and very crowded. Starbucks was a plus but they don’t accept Starbucks gift cards. hmmmm???

Definitely one of the smallest B&N stores I have been to — it definitely was packed to the gills, but just ehhh.
I was looking for a few books that I wanted to purchase, but — I couldn’t find them! I felt kinda like I was Alanis Morrisette, «like ten thousand spoons…» Employees were stocking and chatting amongst each other, not very interested in my clear confuddlement.
Next time, I’ll just go to Borders, it’s closer.

I went here to look for a magazine and use the restroom before going to DSW. The restroom was clean and I changed my mind about the magazine. They seem to have a great selection and the atmosphere was nice. Like Jake said, it’s a standard B&N.

Standard type of location and par for B&N stores. The lady was helpful and assisted me in ordering a book that they didn’t carry. Unfortunately, she couldn’t help me locate a finance book I was looking for but I found it on my own.
The coffee was surprisingly good here compared to other locations — I know they brew a standard pot, but still — for some reason, it tasted better than the swill they brew at the GT location. Or maybe I was just in the mood for some coffee. Who knows.
Parking is an abomination — they have some weird system where you come in on the south side of the parking lot and then have to exit in the center in front of the DSW there.
Either way, I won’t drive out here when I live next to one in Tysons — but it was a target of opportunity while I was headed out to Fort Belvoir and I would go back if I’m in the area like that again.

I’m a huge fan of books and so I’m always hanging out
around here since it’s the closest large bookstore around.
They’re just like any other Barnes and Noble bookstores, but
probably a lot less crowded and more space around the shelves.
It’s got a great atmosphere, I even find myself sitting down and
reading for a few hours against the shelves.
Hint: If the lines are long, try going to the starbucks café (which is
usually near the entrance) where they also ring up books.